Customer Ratings & Reviews

It was easy to use from the start. The variety of cycles is very helpful. Clothes come out without being strangled and wrinkled by the spin cycle but not heavy with water. I'm enjoying my new LG qmart, front-load wasing machine!

We were reluctant to buy a front-loader because of hearing mixed reviews from people but we love the look of one. This one had good reviews so we bought it and have loved it so far! It uses a lot less water than our old machine but still does a good job getting the clothes clean.

This laundry set works very well and not as loud as my last set. I'm completely satisfied with it so far and to top it off, it's qualified for my city's rebates which saves me another $70!!! The modes and interface is very self-explanatory make it extremely to use.

Easy to operate and works really well. Cycles seem shorter so less energy used.

Terrific washer which is easy to use and highly efficient. While the local sales team at Best Buy is absolutely amazing and exceeded all expectations, the delivery team failed miserably and made us question making future purchase from Best Buy.

Washer is quiet. Very effective cleaning. Only a few wash loads but happy with results. Very good on water usage. Had an agitator model before.

Nice machine. Quiet. A wash cycle takes much less time than my previous (10 year old) LG washer. It has cycles that I am not familiar with, so I tried looking at the paper manual but its not really a manual. It tells you to download the app to get directions. So I did. But it also doesn’t doesnt explain everything. That’s annoying. Like what is TurboWash? Etc. I have also noticed that the spin cycle even on regular is too much - everything comes out twisted. But I am working with manually adjusting it. I’d give it a 3 1/2 stars.

There are some great features about this machine. Bottom line, it does a nice job washing my clothes, it fits nicely in a small space, and is very quiet. I LOVE the app interface that notifies me when the cycle is complete and so it allows us to be much more efficient at laundry since we don't forget about it. I have a few gripes: 1) no dome light inside the machine, but the matching dryer does have one? 2) I really do not like the pre-programmed settings and find most of them useless except the sanitize cycle. For example, this is obviously a user preference as we all do laundry differently, but I wash bedding on hot and the bedding setting is only warm water with no ability to change the water temperature after selecting the setting. If we could program our own wash settings, that would make this washer 100 times better!

Wonderful. Works like a charm. Quiet. No vibration problems. Normal cold cycle is quick, at 30 min. I changed from similar Samsung model that was $100 cheaper to this one. I should have gone with LG from get-go. I use the washer and don’t have to worry about reliability.

The machine a 5, the customer service prior to deliver a big time 0. I’d be giving a 0 rating if it were based on customer service but since this is about the machine, the machine is great. Quick, durable, and quiet. Recommend, but maybe not from Best Buy.

Amazing capacity and clean clean clean with very little laundry soap (less than a tablespoon) . Living on a farm- we get dirty and the clothes have never washed better. Very happy with this washer and the speed cycle is great. All features are really nice and efficient.

This washer is incredible, It has a great performance. It is the best washer I ever purchase. I will recommend it to my family and friends.

Item fits with the stack able dryer we bought at Best Buy years ago. this model is faster than one we had, quieter than the previous washer

It has been operating seamless for over a month love the appliance

Ive had this washing machine for a few weeks and it is very fast and quiet. Gets almost all the water out of the clothes so it saves energy on drying.

It does what it's supposed to do and so far we ain't have any issues. The capacity works for our family and there are plenty of wash options without going overboard

Got our new washer and dryer hooked up and everything is working great. Just loving our new equipment.

Love this washer! My clothes are softer and cleaner than with my top loader. I love all the different functions and that I can check to see how much time is left on the load with the app. I highly recommend it!

So far has worked flawlessly. Have done large bedding and towels, steamed the loads and they came out great. Other clothes and things done on turbo, speed and high speed spin all worked well Happy with this purchase

The machine is great, and I would have given it 5 stars except that the Wi-Fi connection does not work properly. I have called LG several times, and the only way to get it to connect is to unplug the machine, plug it back in, sign out of then back into the ThinQ app. Deleting and reinstalling the ThinQ app does nothing. I also have the matching dryer and the Wi-Fi connection with that machine works perfectly. Apparently other customers have similar problems with the Wi-Fi connection on this washer model.