Customer Ratings & Reviews

My washing machine was over 10 years old. After a few reviews, I decided to get this washing machine, and I love it! I like the fact that I can sync it with my phone so I don’t have to go up and down 3 flights of stairs to see if laundry is done. The different settings allow for quick and efficient washes. I am now ready for the matching dryer.

Super quiet. Washes big loads. Great selection of wash cycles. Very happy with this purchase.

When my Washer and Dryer went out, I decided it was time to get a new set. After shopping around for a while, i stumbled upon LGs and the prices had dropped. I got them delivered and it was a very easy process. I had about a month and a half worth of clothes needed to be washed between three people. Both the washer and dryer were efficient and effective to use. I got through all of those clothes in less than a day. I considered taking them back because I learned that my old washed and dryer were fine to still use and the money invested was not necessary at the time, but I’m glad I didn’t. Doing laundry feels less like a chore because the ease of use, user friendly interface, and the efficiency.

this washer dryer combo is fantastic, also the delivery staff was very educational and extremely helpful.

Nice washer. Works well and spins clothes nearly dry

After some to-and-fro-ing with Best Buy due to a previous model being misinstalled by a very subpar installation team, we got this washer in exchange, since our previous choice was no longer available. Fortunately after a lot of back and forth, we got things sorted out, Best Buy sent a much more competent installation team, and all’s well that ends well. We are very happy with this one, and love the functionality and the look! So far we have used mostly the standard programs, not played with steam or turbo wash yet, but it does a great job, is super quiet, efficient with water, and it’s nice to have the ThinQ app to check the progress of the cycle. Love the door magnet to keep it slightly ajar when not using, and prevent mold forming in the door seal. With good lighting in our laundry room, the control display is perfectly readable, so we are not experiencing the issues that other reviewers have reported. Wasn’t a great fan of the rose gold on the knob/rims, but in real life it looks quite sleek. I was also thinking a dark appliance like this might look like a big *block* in our laundry room but it’s actually “slimming” and with the matching dryer next to it, they look great, and smaller than they are. I definitely recommend this LG washer.

We love it. It cleans well and is easy to use. The clothes smell clean and fresh. No more moldy smell.

We love our new LG washing machine. Our reliable and trusted appliance repair man that we have used for years encouraged us to buy LG, saying that he sees too many issues with other brands. We could not be happier. It is quieter than our previous washer and works even faster. I would strongly recommend!

A tremendous washing machine. I ran it on battery power and it only uses 300 to 400 watts, energy efficient. Excellent laundry. Happy with the purchase. I hope it lasts for many years.

This LG ThinQ front load washer is great. It has a very large capacity and spins things very dry!

This washer is awesome. The ThinQSpp lets me know when my laundry has finished and ready to put in the dryer.

This washing machine is quiet and a lot of features, highly recommended.

This washer is rated one of the best in Consumer Reports. Buy the totaltech if you purchase anything of value. The great part of it is that Best Buy will install and/or mount whatever. That is worth $200 right there.

Absolutely loving my washer. I can fit bigger loads. The timer is very accurate. I use less detergent and my clothes come out smelling fresh. I'm still trying to figure out all its features. But wifi set-up was easy for me. And I love since both the dryer and washer are wifi connected, the dryer will automatically set to the washer's mode when the washer is done. Fyi ,you need the lg app for its wifi feature.

Quite wash cycles and has good load capacity. The install was good just make sure your connections are on the same side of the washer as the hose that drains the water was shorter than our other washer so we had to slide close the the wall to get it to fit.

This washer is awesome. The amount of different options available for different washing needs are very diverse, and work great. We have a young child, and have been running loads almost every day since we've had it and it's been running great. No issues with clothes not being washed properly or damaging clothes

We bought this dryer to replace an old Whirlpool dryer that had failed. We are very happy with this dryer. Not only does it dry clothes in a shorter amount of time but the clothes are less wrinkled than those from our old dryer. The dryer is also extremely quiet. We are very happy with this purchase.

Very happy with washer so far. Clothes come out so much cleaner than in my old Samsung front loader. No issues with smell of mildew in seal so far. I leave the door open a bit to aloow it to dry and air out. Not happy with Best Buy as there was a huge dent in the back of washer. Could not reach anyone by phone in the warehouse to see if they had a replacement and customer service could not help at all. Good luck finding someone who speaks English and can answer questions other than reading a prepopulated dialog. Luckily it did not affect the drum and my husabnd was able to pull out the dent. Hoping there will be no issues down the line.

It lives up to expectations and was a reasonable price. Bought the matching electric dryer. Both are quieter than the older units replaced.

The sales associate at Best Buy was professional, she described the features of the washer in detail. The delivery went smoothly and the gentlemen were professional as well. The washer is efficient, quiet, flexible and intelligent in its use of resources. We are very pleased.