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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,929 reviews
  • Rated 5 out of 5 stars

    Exceptional cleaning power

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thoroughly impressed with its performance. Not only does it handle large loads effortlessly, but it also delivers exceptional cleaning results every time. The various wash cycles cater to different fabric types, ensuring that my clothes come out fresh and spotless. Additionally, its energy-efficient design and quiet operation make it a perfect addition to any household. Overall, the LG washer has exceeded my expectations and has made laundry day a breeze. Highly recommended for its reliability and cleaning prowess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer and dryer set

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. I just love the way it sends a notification when it finish each cycle

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Steam washer - must have with kids & pets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great! Quiet and LOVE connecting to the app to adjust wash cycles or see maintenance issues. Steam feature works great for kids & pet stains +++ The rose gold accents make it even prettier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is Good with LG!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new LG washer & dryer set made a mistake of trying to go cheaper with Samsung and got the reality check of you get what you pay for, learned from that mistake never again! These are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good and nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is going good so far. I also took the bestbuy service installation and they did a good job. I also have LG ThinQ app and can run some customized eco friendly cycles as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time LG Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased Kenmore appliances for years until they were discontinued. I needed a washer, started my research and chose LG. I am impressed with all of the available washing cycles. The quietness of the washer when it’s running is another fabulous feature. Mostly, I enjoy the washer singing to me at the end of the cycle indicating it’s done! So far, I’m very impressed and very happy with my purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's extremely quiet and does the best job! I use it at my salon and run it multiple times a day. I'm so happy with this purchase. The color is so sleek and stunning as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I've just had a lot of really bad luck with major appliances in the past. Or perhaps this really is the absolute best washer, full stop. The more I ponder it, the less I care because either way, I don't stress about washing my clothes anymore. This thing barely makes a sound. It's yet to get off balance and jump around or sound like I attempted to wash a bowling ball. Quite simply, it cleans my clothes on auto and probably does a whole lot more if I were to actually dig into the myriad of settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Made Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consumer Reports rated this model number 1 across the board. I waited a year to be able to get this washer/dryer combo because of the pandemic. Best Buy had the best price and the experience was painless. The washer is well-made with tempered glass doors and lots of preprogrammed options. They even have a Tub clean cycle. A stainless steel drum. SPEND THE EXTRA FOR THE PEDESTALS!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer/dryer pair!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer/dryer pair. So quiet, holds big loads, and so many cycle options to choose from- love it! It even notifies my phone when the cycle is done. The pedestals are also a necessity for me - they are great storage and make it easier to load and unload laundry. Best Buy delivery and set up was the best ever- Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Built to Last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first LG Steam Washer lasted 16 years! Naturally we replaced it with another LG. So far it doesn’t disappoint. It’s basically the modern version of our first washer. It fits nicely under our laundry counter. It’s quiet, it looks sharp, it offers numerous wash cycle options and it cleans really well. I highly recommend this washing machine.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations by providing a product that you are satisfied with. At LG, we strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you again in the future! ~Tanisha LG

  • Rated 5 out of 5 stars

    LG Washer front load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quiet! I have it on the main floor of our home and it doesn’t shake the house. I like the WiFi features (which I didn’t think I needed) but I love how it sends me notifications when it’s completed. I keep the door open to allow it to dry so it won’t produce mold and mildew like front load washers are known for.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, quiet and fast. Lots of features. Wifi features are a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a front load washer and kicking myself for not getting one sooner! Easy to use and gets the job done. Just love that it connects to my home wifi so I can control it via the app.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My new laundry buddy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this machine extremely beneficial as it washes clothes much better and faster than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very low noise operation , energy efficient and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer and dryer on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is out second LG Tromm front loader set. The first set we purchased in about 2006-7 and with little maintenance and care lasted us around 17 yrs. The new set is much better and we are very satisfied with the quality and experience. We were actually able to reuse our older pedestals!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport.`Jai. LG

  • Rated 5 out of 5 stars

    Great Washer With Extra Wi-Fi Benefit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this washer. The installation went very well and the washer works as advertised. We have not had a chance to use the steam functionality yet but really like the LQ ThinQ app to give us the status of the washer. We like the detergent dispenser and also like that the washer has a drain clean out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% happy with the price to performance ratio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation from Best Buy team was quick and efficient. The Washer operates powerfully and has so many useful options. Its also very quiet and somewhat intuitive in its control panel choices. 100% happy with the price to performance ratio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant be without it at home... Very Happy :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly Love it :) cant be without these 2 machines Awesome buy at Best buy store. I recomend to everyone...

    I would recommend this to a friend
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