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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2899 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,899 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine fits large loads and washes clothes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. The sensor detects how long the size of the load should be washed. And my clothes are perfectly clean.⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s all about that Jingle!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my new LG washer and dryer so much! It has the most perfect “ADHD Motivator Feature” that I enjoy immensely: the washer plays a little song when it’s done. It’s a little serotonin boost that makes me feel like it’s FUN to wash my husband and son’s dirty underwear and socks. Also I love all the other features and love the app where I can control them remotely and do diagnostic checks. So cool!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Decent Choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Front Load Washer is okay but not amazing. The black steel design makes my laundry space look modern. The built-in smarts and features make laundry day easier, which is nice. It can handle big loads well. However, it's important to leave the door open after using it to avoid any smells. In general, it's a decent choice for people who want an efficient and smart washer, offering a good mix of style and function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying at Best Buy is a good experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG front load washer! Whether it’s washing for just the two of us or a house full of company, it’s so nice to have all the different settings to customize our laundry cleaning. Great installation and service! Thank you for all you do to make shopping and buying at Best Buy a good experience!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes are super clean! Larger would of been good a good choice for the amount of linens I do for my imassageboca.com biz. Very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Mid Size Front loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my original LG washer and dryer for 14 years until recently the washer gave up the ghost. No hesitation in getting another LG series. I only gave 4 stars because LG's paint job lacks quality control. The paint was bubbling in the rear and not properly applied. Best Buy compensated me a couple hundred for the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Front Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine exceeded my expectations. I do not regret having changed from top-loading washing machines to this great machine and its different cycles for each washing need, which makes my job easier. I recommend this great purchase. Thank you, Best Buy, for sending me this great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful news! Stackable LG washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love using this. It’s strange to be excited about using an appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Middle Age Excitement Unlocked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe how excited I was to do the first and subsequent loads of laundry. This replaced an ancient washer and dryer set that was wicked loud and shook the whole house. The only downside that I’ve found so far is this won’t fold my laundry also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, smart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet washer and we love the design as well. It also connect to your wifi and thinq app which will tell you when the cycle is complete. And it's also supposed to tell you any issues with the washer. Glad we went with the pedestal as it makes it easy to load/unload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST washer I have ever bought. I’m a licensed massage therapist so we always have lots of towels and sheets to wash. This washer literally has saved us hours each week on laundry. Wish I had bought it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front Load LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great load capacity, runs quiet and offers so many cycle options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only been a month or so, but we love it. No complaints so far. It quiet, is high capacity, and cleans everything very well. Lots of available options for wash cycles and very simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Laundry Doer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my purchase. Got the washer/dryer set and am very pleased. They both work well and are aesthetically pleasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Needs to be put on extra high speed spin to leave clothes damp and not soaking. Can’t handle a large load too well. App doesn’t always sync. Door needs to stay open between washes for mildew. Cleaning is a little cumbersome.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for taking the time to leave us this detailed review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, and we'll be happy to assist. ^James. LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a dream machine! Gets clothes clean, even a heavy comforter. Very quiet. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Excelent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent washer, I lile it necause has a different cicle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer dryer and pedestals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer had this very strong odor even after running 3 times empty and after using maybe 10 times after. I bought another model of LG washer and dryer in 2007 and I really loved it. I just wish setting the different temps to this model was as easy, that disappointed me a lot sorry to say. This is not a model for older adults. Plus the older model looks better.with the washer dryer and the pedestals

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Clean Clothes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is an excellent choice and runs so quite that you don’t even hear it

    I would recommend this to a friend