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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2935 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,935 reviews
  • Rated 5 out of 5 stars

    Happy Laundry Doer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my purchase. Got the washer/dryer set and am very pleased. They both work well and are aesthetically pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a dream machine! Gets clothes clean, even a heavy comforter. Very quiet. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Excelent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent washer, I lile it necause has a different cicle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Clean Clothes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is an excellent choice and runs so quite that you don’t even hear it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m obsessed with this washer. Best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great purchase. I have baby boy on the way and I’m so obsessed with steaming options and disinfect little clothes etc. it’s so nice you can have everything through the LG ThinQ app. Super smart appliance. Installation was included and very professional. Installed just like I wanted. I have Total Tech, which is totally worth it. I’m obsessed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer dryer and pedestals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer had this very strong odor even after running 3 times empty and after using maybe 10 times after. I bought another model of LG washer and dryer in 2007 and I really loved it. I just wish setting the different temps to this model was as easy, that disappointed me a lot sorry to say. This is not a model for older adults. Plus the older model looks better.with the washer dryer and the pedestals

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for over a year and I'm still impressed with how good it is. The steam and allergiene settings were worth the extra money. It washes fast and we use a lot of the settings. It looks high-end as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't ask for more in a washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, easy install, one of the quietest washer I have ever owned. Uses a lot less water (great if you have a well) and items take half the time to dry compared to our old top load washer. Very user friendly washer and app. All the preset settings a normal household would use from Bedding to towels and if you should need more you can use the download function to add it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m in love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer, once I had installers come to complete my installation they were able to relieve me from my worries of needing to return my item as it was loud and had an overly aggressive spin cycle. There were holders installed, once removed, gave for a smoother spin cycle

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine for the price. They get the job done. Pretty quiet too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love doing laundry now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to buy a washer and dryer in over 17 years. Decided to go with LG because of our great sales person, and I’m so happy with our purchase. Best washer and dryer with lots of features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Performing LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer operates as expected and comes with good features to get the job done. It washes clean, however, two minor disappointing that would have guaranteed five stars are, the machine could be a little less noise and I wish it has a drum light, for me to see inside. Other than that, I am so far pleased with this washer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Frances. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    BM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device with AI software modification. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good LG Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For about two years, we have been using this washer without any issues so far. I am impressed with LG making the high quaiity washer. We were able to load more clothes in the washer and got good results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG came highly recommended and ir lives up to the hype. Couldn’t be happier. The depth is great for such a high end machine. Hard to find frint loaders to fit in standard laundry room spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ThinQ Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second LG ThinQ washer. We moved and left the old one behind. Wanted the same quality in our new home. Very happy.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Heather! Thanks for the feedback and the loyalty! We're glad to hear your second unit is living up making such a welcome addition to your new home, and if we can ever help, please be sure to let us know. ^Ian LG

  • Rated 5 out of 5 stars

    Ultimate LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re searching for the ultimate washer, look no further! This is my first LG and it works great. Easy to use, large, quiet and gets everything clean. I plan to buy the pedestal once its back in stock.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, GinaM! We are quite over the moon to learn that your LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer is providing you with a five-star experience! We appreciate you telling us about the amazing features and abilities it possesses. This really drives us to keep enhancing our products and services. Should you need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    Buy now! Don’t overthink it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new washer and drying machine and couldn’t say anything negative regarding my purchase. They function really great! Would really recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Rated in my book!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd LG washer I’ve bought. And I did it for my second house because I notice how much cleaner clothes come out than when I was using the top load the house came with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new LG washer. I've been programming it via the cell phone app, in addition to downloading other programs for even smarter use. Possible to control with LG app and Alexa! Very cool!!!!

    I would recommend this to a friend
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