Customer Ratings & Reviews

Loved the look and the design of the gasket is great, seems like it's less likely to harbor moisture. Easy to use panel

This washing machine exceeded my expectations. I do not regret having changed from top-loading washing machines to this great machine and its different cycles for each washing need, which makes my job easier. I recommend this great purchase. Thank you, Best Buy, for sending me this great product.

picked this one up after researching and reading other reviews on various websites. Very sleek looking an strong build machine. the 4.5Cu.Ft. load makes it very useful for a large load and super efficient with lower sized loads as well. many customizable settings via the LG app allows you to tailor the machine to your every need. To note that you must use liquid detergent as it will not work well with pods or powder detergents.

I cannot believe how excited I was to do the first and subsequent loads of laundry. This replaced an ancient washer and dryer set that was wicked loud and shook the whole house. The only downside that I’ve found so far is this won’t fold my laundry also.

Extremely happy with my purchase. Got the washer/dryer set and am very pleased. They both work well and are aesthetically pleasing.

This is the BEST washer I have ever bought. I’m a licensed massage therapist so we always have lots of towels and sheets to wash. This washer literally has saved us hours each week on laundry. Wish I had bought it sooner.

The washer had this very strong odor even after running 3 times empty and after using maybe 10 times after. I bought another model of LG washer and dryer in 2007 and I really loved it. I just wish setting the different temps to this model was as easy, that disappointed me a lot sorry to say. This is not a model for older adults. Plus the older model looks better.with the washer dryer and the pedestals

Works well. Needs to be put on extra high speed spin to leave clothes damp and not soaking. Can’t handle a large load too well. App doesn’t always sync. Door needs to stay open between washes for mildew. Cleaning is a little cumbersome.

This is a dream machine! Gets clothes clean, even a heavy comforter. Very quiet. Worth every penny.

Excelent washer, I lile it necause has a different cicle.

Really efficient. great product. recommend the washer.

So far it is an excellent choice and runs so quite that you don’t even hear it

I've had this washer for over a year and I'm still impressed with how good it is. The steam and allergiene settings were worth the extra money. It washes fast and we use a lot of the settings. It looks high-end as well.

Such a great purchase. I have baby boy on the way and I’m so obsessed with steaming options and disinfect little clothes etc. it’s so nice you can have everything through the LG ThinQ app. Super smart appliance. Installation was included and very professional. Installed just like I wanted. I have Total Tech, which is totally worth it. I’m obsessed

This is a great device with AI software modification. I recommend this product.

Good machine for the price. They get the job done. Pretty quiet too!

This washer operates as expected and comes with good features to get the job done. It washes clean, however, two minor disappointing that would have guaranteed five stars are, the machine could be a little less noise and I wish it has a drum light, for me to see inside. Other than that, I am so far pleased with this washer.

LG came highly recommended and ir lives up to the hype. Couldn’t be happier. The depth is great for such a high end machine. Hard to find frint loaders to fit in standard laundry room spaces.

This is our second LG ThinQ washer. We moved and left the old one behind. Wanted the same quality in our new home. Very happy.

Bought a new washer and drying machine and couldn’t say anything negative regarding my purchase. They function really great! Would really recommend!