Customer Ratings & Reviews

Haven not used all of the wash cycles yet, but do love the way the washer performs and it holds alot more than I anticipated!

When it came time to replace my “beauty” after 15 years, there was no question that we’d purchase another LG washer again. From the time the washer stopped working, to the time we got back home after buying a second at Best Buy, it was 49minutes!! I love this appliance, especially its sleeker look and ease of operation. Fingers crossed that this one lasts another 15 years, although it’s really not luck, it’s LG beautiful technology and workmanship.

One of the best washers, especially the turbo mode. Fast and well washed

Nice dial and touch interface. Really good at cleaning. Quiet operation. Plenty of drum capacity. Turbowash is useful. App integration is useful for tracking cycle, maintenance and power usage.

A great addition to our home. Very functional and modern in both outlook and functionality

Pros: One of highest rated on Consumer Reports. Gets clothes clean. Very easy to use. WiFi connection is helpful in notifying when cycles are done so you can remove before they wrinkle. Cons: None thus far. CAUTION: Do not use JB Hunt for delivery and installation. Not knowledgeable, switched cold/hot water connections, did not level machines, and rude/offensive. I have contacted Best Buy 4x now after submitting their survey. No response.

Excellent choice, it's a beautiful washing machine in a wonderful color. I recommend it. We all need one

I love my new washer. It is so freaking quiet! And every time I hear the load complete notification, I smile. What a jaunty little tune!

Very satisfied with this purchase, technology and quality in one device

Great washer !! Gets loads of laundry done fast and clothes come out clean . Very easy to use and im not tech savvy !

Highly efficient and quiet. This washer has many settings and seems to work with little effort on my part. Would purchase again.

Does not get things very clean. Uses minimum water. Very confusing dial to get what you want. Instruction manual is worthless. Too much technology. Had to call for help a couplel months after buying. The electronics froze up. Told me to unplug the washer and it would reset and then it worked. How inconvenient to have to reach over the top of washer sitting on a pedastal base.

This is the first washer I have ever meeded to purchase and thankfully it has been a great one. I have had it now for roughly 3 weeks now. I was surprised with how quiet it is when running and even more surprised with how smooth it is when spinning. So far i have no complaints with it and only struggling to add to Wifi. I will recommend that you wipe the door seal and door glass down after every wash to help prevent mold or smells. Plus make sure to leave cracked open too just for extra drying time. Hope this helps anyone else thinking of buying this washer.

excellent finish, practical, silent, totally satisfied. I recommend it

Love LG product , this washing machine is great purchase what I love about it that it doesn’t small after using it like my old one and it washes my clothes really well.

Not sure if it is just wishful thinking, but this washer seems to be so much faster than my previous LG. Clothes come out super clean and washer has plenty of settings for different loads. I had no idea I'd love the ThinQ remote monitoring app as much as I do. No more trips to the garage just to find the cycle is still running.

Much better than my old washer at properly washing clothes. Washes are very customizable, with more options available via download from the mobile app. The fact that you can remote control it from the app is pretty cool too. Very modern look. I read through the manual and it was pretty clear about everything you need to consider to use this appliance.

So far so good. Delivery and installation was easy and convenient. Still a bit in the learning stage as this new washer has lots of new features compared to our old Maytag that was over 20 years old. It’s super quiet too.

Larger capacity than I thought! Washed a king-size comforter with no issues. Short wash time, and came out almost dry with the spin cycle. I previously had an LG washer and this is even better!

Great washer with lots of settings and an app that sends reminders and tells you when to run a clean cycle.