Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 43 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.8 Cu. Ft. High-Efficiency Smart Top Load Washer with EasyUnload for its large capacity and effective cleaning performance. Many customers appreciate the quiet operation of the machine. Overall, customers seem very satisfied with this washer's features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
  • Rated 3 out of 5 stars

    efficiency over quality?????

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe water efficiency feature does not even cover the clothes. Maybe the sensor is faulty. The clothes do not come out as clean as my 27 year old washing machine did until it quit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bug disappointment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its big and holds lots of clothes, but compared to the 18yr old Fisher&Paykel it replaced...i hate it. Clothes are substantially wetter and need extended drying times now. No spin only cycle either. Stains dont come out either. Hate it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Brandon. Thank you for sharing your experience with us regarding the LG Washer (WT8205CW) model. We understand the importance of having a washer that delivers the level of performance you expect, especially when it comes to effective spinning and stain removal.

      For this unit, one helpful step is to run the Tub Clean cycle and ensure the load size and distribution are balanced. An unbalanced load can cause the washer to reduce spin speed, which may leave clothes wetter than expected. You can also try selecting the Heavy Duty or Deep Wash cycle for improved stain removal, as these cycles use enhanced agitation. Here’s a helpful link with more details on cycle options and care: https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348DRC. If you’d like us to take a closer look or need further assistance, feel free to send us an email at [email protected]. We're here to help. ^Juvy LG

  • Rated 1 out of 5 stars

    Disappointed and awaiting an explanation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not delivered. Rural delivery sometimes requires phone communication to describe location. No call attempts and I have no human to help me to help them

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out to us about your LG Washer (WT8205CW) model. We understand when rural deliveries require extra communication and those steps aren’t taken.

      Since delivery scheduling and coordination are handled directly by the retailer or delivery provider, the best step is to contact Best Buy customer service at 888-237-8289 with your order number and request that the driver or logistics team call ahead for directions. Many carriers can add special instructions to your delivery file, such as “phone contact required before arrival.” You can also review product information and installation guidance here: https://www.lg.com/us/support/product/lg-WT8205CW.AEWETUS. If further assistance is needed with your LG product once it arrives, please send us an email at [email protected] so we can continue supporting you directly. ^Juvy LG

Sponsored