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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 641 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, color accuracy, and gaming performance of the 42" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023). Many appreciate the ease of use and the impressive features like HDR and a high refresh rate. However, some users have noted that the remote control may take time to get used to. A small number of users reported issues with screen flickering or occasional blackouts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 641 reviews
  • Rated 4 out of 5 stars

    Oled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good contrast and vibrant the game mode is nice and responsive

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Screen failed in 5 days.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am a fan of LG OLED panels, this one began flickering 5 days after installation and within a few hours the screen failed. Best Buy exchanged it for a new screen tv but quality control failed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Rav. Thank you for taking the time to share your experience with LG TV (OLED42C3PUA) model. We're sorry to hear about the issue you encountered with your unit. We aim to make high-quality products that meet our customer's needs. We're happy that Best Buy exchanged the TV for you, but we know it doesn't fully compensate for the initial disappointment. Your feedback is valuable to us as it helps us improve. If you need more help, please reach out to us on social media at @LGUSSupport. ^Juvy LG

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this smart tv based on tech reviews. After a week of unsuccessful attempts to connect to our internet (the Samsung it was replacing had no problem with connection) I reached out to customer service. The service tech was unable to solve the problem but said the a max distance of (only) 30 feet from the router is recommended. I returned the tv. Poor documentation, online chat bot useless, tutorials use outdated models. The Magic Remote was poorly made. First and last LG for me.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Michael. Thank you for taking the time to review our product, LG OLED TV (OLED42C3PUA) model. We appreciate your feedback and regret to hear about your disappointing experience.


      We understand how frustrating it can be when a product does not meet expectations, especially regarding connectivity issues. We appreciate your feedback regarding the documentation, online chatbot, and tutorials, and we will consider this as we work on improving our customer support resources. We understand your decision to return the TV and appreciate your honesty in sharing your disappointment. If you have any further concerns or require any assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 3 out of 5 stars

    Difficult to navigate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to navigate. No instruction manual and the one on line is hard to understand and find solution to question.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as Alexa capable as I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working ok thought Alexa would be more complete in controlling this TV. I thought it would change channels and such very limited and I bought a fire cube. Did es seem worth the cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    C3, not bright enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because it's not bright enough. I am interested in purchasing the G3, eventually.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap stand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand was flimsy. Tv tilted forward and was not secure

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY FROM BEST BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a huge advocate of buying from a local store and not from Amazon. I bought this tv and it was missing screws and other hardware for the stand. The remote was also damaged. This was supposed to be an excellent in box item. I called customer service and they said to bring it in and they would 3xchange the whole thing. The customer service rep at the store had no idea what he was doing, and the manager was one of the most unprofessional people ive rver delt with. They said i had to pay the difference and buy a new one. I've probably spent 25k at best buy in the past 5 years and I am a best buy total rewards member they'll never get another cent. Absolutely terrible experience. Ive never been so mad.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We would like to express our gratitude for taking the time to review your recent experience with our LG OLED TV (OLED42C3PUA) model. We regret to hear the challenges you faced with your OLED42C3PUA purchase. We understand the importance of a seamless and professional customer service experience, and it's disheartening to learn that we fell short of meeting your expectations. Your loyalty means a great deal to us, and we would welcome the opportunity to make amends and restore your trust. If there's anything we can do to make this right for you, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy LG

  • Rated 1 out of 5 stars

    Not sure why the hype for the LG Cx series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried switching to the lg brand and tried the c3 but i ended up with with two bad tvs and went back to samsung. One day ill come back the Oled tv but hopefully samsung makes it. I dont think ima switch brand from samsung tvs. I tried switching to lg and i only got disappointed. I wont recommend this tv, there are better tvs then this. Might have to pay a bit more but youll be happy.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We want to thank you for taking the time to communicate with us about your experience. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize. We hope that you are going to enjoy your new TV. If you have any concerns about the LG product, you can always message us on Facebook or X (Twitter) using @LGUSSupport, and we'll be more than happy to assist you. ^Dan LG

  • Rated 1 out of 5 stars

    CRAPOLA

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 INCH STRIP RUNNING VERTICALLY ALONG LEFT SIDE OF TV SCREEN. CAN'T GET ACCESS TO HUMAN IN HARSTDALE NY VIA PHONE. GOT GEEK SQUAD AND ALL AND MADE SURE I HAD 42" TV SO THEY WOULD DO HOME REPAIRS. THEY NOW TELL ME THEY DON'T DO THEM ON THIS AND THAT I NEED TO BRING THEM THE TV. BUT I HAD IT DELIVERED BECAUSE IT WON'T FIT IN MY CAR. BEST BUY DOES NOT CARE ABOUT CUSTOMER SERVICE!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON”T BUY THIS TV OR ANY LG TV!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON”T BUY THIS TV OR ANY LG TV!!!! LG warranty service is totally unacceptable. I have been waiting more than 3 weeks for their repair person to show up and every time they say they’re coming, they don’t come.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Refresh rate

    Rated 5 out of 5 stars

    Excellect option as a monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a computer monitor for mostly gaming and media consumption. Supports a true implementation of HDR, VRR (including FreeSync and G-Sync), and 120Hz refresh rate. It's great for single player games, but competitive gamers looking for a higher refresh rate may want to look at other options. The sound is mediocre, but that's expected from most TVs. Brightness is fine, but it will look the best in a light controlled room. If you're looking for a large screen as your monitor for gaming and media consumption, this is the best option there is.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    About MY purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of Best Buy not the TV. I bought an open box TV online and they sent me the wrong TV and I have returned it twice only to have it show back up at my door. I have the C2 which is amazing, Best Buy however is really causing me some true consternation and I'm really thinking about closing my whole account with them, and I don't think I'm ever going to buy open box from them again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback regarding your purchase experience with the LG OLED TV (OLED42C3PUA) model. We regret any inconvenience and frustration caused by the incorrect shipment and the subsequent returns. We understand the importance of receiving the correct product and having a smooth and hassle-free purchasing experience. This is certainly not the level of service we strive to provide, and we appreciate you bringing this to our attention. If there's anything specific you would like to discuss, or if there's any assistance we can provide regarding your order, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products and service. ^Juvy LG

  • Rated 1 out of 5 stars

    Bluetooth connection failed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth connection to my earbuds didn't work.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing your experience on your LG TV (OLED42C3PUA) model. We're sorry to hear about the issues you encountered with the Bluetooth connection to your earbuds. We aim to provide good products that meet and exceed our customers expectations and needs. Please visit https://www.lg.com/us/support/help-library/lg-tv-how-to-connect-a-bluetooth-sound-device--20153210970160#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash not worth the money poor picture, quality bad design

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. I'm sorry to hear that you have been disappointed with the quality of the product and the picture it provides. Your feedback is valuable to us, and we apologize for any inconvenience this has caused. We strive to offer high-quality products and we will take your comments into consideration for future improvements. If there is anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Glad I spent the extra money for OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks amazing, My previous tv was a cheap hisense Qled and the screen looked terrible out of the box and the remote was extremely cheap and had almost no weight to it. I'm never cheaping out on a TV again. Just the LG Magic remote alone is amazing and feels really solid. My only complaint is that every once in a while I turn on the tv and there is no audio at all which requires unplugging and plugging back in. Hoping an update will fix this and the problem doesn't get worse. If the problem persists or gets worse I will update my review. Kind of irritating that a tv that costs this much has this sort of technical problem so early on. Finally having true HDR for my ps5 is a total game changer. Now I understand what people are talking about with next gen graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    Fantastic for pc gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this for my pc gaming and it's so great. Oled blacks, hdr, and very sharp resolution. I didn't expect the resolution to be such a huge upgrade from my 1440p monitor but it is. It also looks great when watching shows, but I haven't watched any movies yet. Only complaint is that the sound quality of the speakers isn't the best

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Not just a TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color. Perfect for gaming. Good balance all around. Speakers are good nut if you want more sound you can always connect a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    43" C3 Oled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV / Monitor was the correct choice for me. I decided to go with the 42" over the 48". When you know your going to do a little bit of everything with this TV / Monitor, ie PC, TV, Gaming, Streaming and so on from 2'-4' on your desk, you just can't beat this thing. I love the glossy front screen that is very difficult to find for PC use. I hate the matte finish on the monitors today because it degrages almost every aspect of what you are looking at. It's like your eyes can have 20/20 vision and you decide to have cataracts put in. It's just dumb. Anyway, this was a no brainer for me. Ticked all the boxes. Just a great all around device. I highly recommend it even for $999 that it cost me.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Amazing OLED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and bright imaging on screen. Perfect for entertainment and gaming. I love it! This is the best TV I have ever bought for myself!

    I would recommend this to a friend