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Customer Ratings & Reviews

Your price for this item is $896.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.8 out of 5 stars with 107 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-107 of 107 reviews
  • Rated 5 out of 5 stars

    No issues so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for 2 weeks now and I havent has the green tint issues or hdr countour issues in game mode mentioned by reviews.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is fine. Trying to get a price match has been trying to say the least. I was told to call and check for a price drop but they did not du tell me you can only take one price match and the price dropped again!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Problem with blinking screen/Dolby Vision couldn't get resolved.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not the best for this price. Samsung is better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I can't beleive I spent that much money on a TV with no remote. The least Best Buy could have done is provided a universal remote. The TV arrived with unsecured hardware so who knows where all the screws went. Upon arrival I had to spend an additional $50 for a TV stand and remote. And to top it off, the TV came with the previous owners HULU & DISNEY PLUS account.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Dillon, thank you for sharing your experience with the OLED42C5PUA. We understand how important it is for your new TV to arrive complete and ready to enjoy, and we appreciate you taking the time to let us know what happened. Receiving a unit with missing hardware and preloaded accounts is certainly not the experience anyone expects when purchasing a premium product.

      Since your order was placed through Best Buy, we recommend reaching out to their customer service team directly to address the missing remote and hardware concerns, as well as to confirm whether the unit was new or previously returned. You may contact Best Buy's Customer service 1 (888) 237-8289.

      And if you’d like to connect with us directly for further assistance, please email lgdigitalcare@lg.sprinklrsupport.com. We’re here to help ensure your LG experience is a great one. -Avril LG

  • Rated 2 out of 5 stars

    Looking for better television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with the visual and sound qualities.produced from the ste.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Victor. Thank you for sharing your feedback about the LG TV (OLED42C5PUA) model. We appreciate you taking the time to let us know about your viewing and audio experience.

      For picture quality, you might want to check out the Picture Mode Settings by heading to: Settings > All Settings > Picture > Picture Mode Settings. Switching to Cinema or Filmmaker Mode can give you those more natural visuals, and if you’re into brighter colors, Vivid is the way to go. If you need more help, feel free to visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034.

      As for sound quality, take a look at the Sound Mode Settings under: Settings > All Settings > Sound > Sound Mode Settings. Choosing AI Sound Pro can really enhance clarity and balance, and Cinema mode is just perfect for movie nights. For more tips, check this out: https://www.youtube.com/watch?v=2aF0XLguYBs. If you want us to dig deeper into this, just send us an email at lgdigitalcare@lg.sprinklrsupport.com, and we’ll be happy to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Lg C5 42 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible tv for desktop monitor. Plenty bright and vibrant and beats monitors for gaming.

    I would recommend this to a friend