Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$896.99
Save $203
Comp. Value: $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 173 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 173 reviews
  • Rated 5 out of 5 stars

    Go OLED or just read a book.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing tv that blows me away every time I turn it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for work, games and movies

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband really love it. The picture is really crisp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OLED TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality, the slight issue is the buzzing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this TV in exchange for the next larger model. But I like the feet it stands on. If it had been the right size for my space, I would have had no regrets buying this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear Picture for Bedroom TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive TV for 42 inch but great picture with easy to control remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality products and top-notch associate recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my homework and upon arrival in the store was quickly served by a knowledgeable associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here’s to LG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG TV. Communicates well with my other LG devices. Easy to setup and select my apps. My smart tv is clear and manageable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks great, but...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was reviewed online by several groups, and they all said the same great things and left out the worst. The picture and sound are great, but the remote device is a b____ to use and will make you want to return the whole thing within 72 hours. How such a big name could have s________ up so royally is beyond me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv if you are techy.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a LG C1 that is great. I bought this for my sister but the arrow cursor is a little much for some people, I wish I could have turned it off for good. She just wasn't able to use it so I returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price and price match with 60 day window with Beat Buy membership. Great all around TV. Kids use it for gaming mostly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good oled tv for gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fantastic tv monitor. Perfect for pc and gaming console.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Tv For Gaming

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Tv has a lot of custom brightness settings. Definitely recommended if you’re looking for a gaming option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high quality screen. Works wonderfully with the ps5

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Endless problems and annoyances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is absolutely awful. If you have ever had tendinitis simply don't get this TV. Getting an app is a forever project if it's not already on the screen. Absolutely terrible compared to using a Roku. The online user guide is useless and mostly about putting the TV on your wall. Despite claiming otherwise, the only sort of complete guide is on the TV. In small writing. Every day I think about returning this TV.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, CarolW. Thank you for sharing your experience with us. We understand your inquiry regarding the remote and navigation of your LG - 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). We understand that the unit didn't meet your expectations, and your feedback is important to us.
      https://www.bestbuy.com/product/lg-42-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTHLJ
      To make accessing your favorite apps faster, we recommend using the "Quick Access" feature by long-pressing the "0" key on your remote to customize shortcuts for your most-used applications. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Great for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Loving the picture quality. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this TV. It’s the perfect size for my Ensuite.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor remote control

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst remote control I have ever used. You have to roll a thumb dial and most the the time it doesn't work well

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, William. Thank you for reaching out about your LG TV (OLED42C5PUA) model. We understand the importance of having a remote that feels intuitive and responsive.

      One helpful step you can try is resetting the remote’s Bluetooth connection by holding the Home and Back buttons together for a few seconds, then pairing it again when prompted on the TV. This can improve responsiveness if the scroll or pointer feels inconsistent. You can also adjust or disable the pointer settings under Settings > General > AI Service > Pointer Options, which may give you a smoother experience depending on how you prefer to navigate. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT. We’d be glad to take a closer look into this with you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can continue assisting you. ^Juvy LG

  • Rated 5 out of 5 stars

    42” C5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display and the OS is fast. The remote is cool as it has a pointer function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, and the installers were topnotch! On time and very friendly and mannerly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking at OLED just feels so futuristic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv love the OLED love everything about it. But too many settings, almost too many!

    I would recommend this to a friend