Customer Ratings & Reviews
- Model:
- OLED42C5PUA
- |
- SKU:
- 6621833
Customer reviews
Rating 4.8 out of 5 stars with 105 reviews
(105 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers find value in the 42" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) for its exceptional picture quality and OLED capabilities, making it a great choice for gaming. The TV's deep blacks contribute to excellent contrast, and users appreciate its brightness and smooth performance. Its size is also ideal for various entertainment setups.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Had to exchange
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Problem with blinking screen/Dolby Vision couldn't get resolved.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not the best for this price. Samsung is better
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I can't beleive I spent that much money on a TV with no remote. The least Best Buy could have done is provided a universal remote. The TV arrived with unsecured hardware so who knows where all the screws went. Upon arrival I had to spend an additional $50 for a TV stand and remote. And to top it off, the TV came with the previous owners HULU & DISNEY PLUS account.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Dillon, thank you for sharing your experience with the OLED42C5PUA. We understand how important it is for your new TV to arrive complete and ready to enjoy, and we appreciate you taking the time to let us know what happened. Receiving a unit with missing hardware and preloaded accounts is certainly not the experience anyone expects when purchasing a premium product.
Since your order was placed through Best Buy, we recommend reaching out to their customer service team directly to address the missing remote and hardware concerns, as well as to confirm whether the unit was new or previously returned. You may contact Best Buy's Customer service 1 (888) 237-8289.
And if you’d like to connect with us directly for further assistance, please email lgdigitalcare@lg.sprinklrsupport.com. We’re here to help ensure your LG experience is a great one. -Avril
Rated 2 out of 5 stars
Looking for better television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed with the visual and sound qualities.produced from the ste.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Victor. Thank you for sharing your feedback about the LG TV (OLED42C5PUA) model. We appreciate you taking the time to let us know about your viewing and audio experience.
For picture quality, you might want to check out the Picture Mode Settings by heading to: Settings > All Settings > Picture > Picture Mode Settings. Switching to Cinema or Filmmaker Mode can give you those more natural visuals, and if you’re into brighter colors, Vivid is the way to go. If you need more help, feel free to visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034.
As for sound quality, take a look at the Sound Mode Settings under: Settings > All Settings > Sound > Sound Mode Settings. Choosing AI Sound Pro can really enhance clarity and balance, and Cinema mode is just perfect for movie nights. For more tips, check this out: https://www.youtube.com/watch?v=2aF0XLguYBs. If you want us to dig deeper into this, just send us an email at lgdigitalcare@lg.sprinklrsupport.com, and we’ll be happy to help. ^Juvy
- Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Lg C5 42 inch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible tv for desktop monitor. Plenty bright and vibrant and beats monitors for gaming.
I would recommend this to a friend






. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)

















