Customer Ratings & Reviews

Beautiful picture. It’s out for smart tv and So we’re still learning all the features. Overall, we’re very happy with the tv.

Love the color and picture quality is the best! Would recommend this TV

A little research and reading others’ reviews led us to LG. The set up was so easy, the picture and sound are perfect.

I bought an LG B4 48" TV on January 29, 2025. It had a great picture and my wife and I were really liking it. On February 25, less than a month after our purchase and before I made the first payment, the TV started showing a dark blue vertical line about 2.5 inches from the right side from the top of the screen to the bottom. The area to the right of that line shows lighter and wider columns that go to the end of the screen. I tried to get Best Buy to exchange it since it was less than thirty days old, but they refused and referred me to LG for a repair. An online evaluation by LG indicated that the TV needed a new OLED panel and a repair ticket was started. I have been in contact with LG since then and I still do not have a repair date. I filed a complaint with LG Presidential Group and was contacted by the repairman who asked that I complain about the need for a panel and keep him from making a long road trip for an issue that was already diagnosed. I did that and was told by LG that the panel was approved. I did receive a voicemail from the repairman wanting to set a time for the repair, but he has not answered any of my telephone calls, voicemails, or texts that I have sent. A chat with LG indicated that a replacement panel had been received by the repairman, but he still has not contacted me. The latest contact that I had with the Presidential group indicated that these OLED panels are hard to come by and it sounded like the panel had not been received by the repairman. It appears that LG's system for tracking and resolving complaints is not too good. My last TV, a 40" Sony Bravia 720p, lasted 17 years and is still running. I thought that LG products were dependable, but this has been a nightmare which could easily been remedied by an exchange and LG technicians evaluating this TV to see what is wrong and prevent similar occurences. I still have a picture, but it has these lines. It is certainly a purchase that I am sorry that I made.

Amazing picture, the colors are super accurate, response time is good at 120hz and best of all at 48 inch the ppi is really good

We're really enjoying our new LG OLED TV Great picture and sound quailty!!

Great picture and value for the money for OLED Product

Spectacular image quality: contrast, colors, and viewing angles. Sound is sufficient but could be better. I do not like the Smart-TV interface (GUI) and prefer Apple TV instead.

Easy set up and good picture quality. Great value.

Good quality unit with great picture. Required a learning curve in operating but we are learning fast.

This tv does everything I wanted and I am happy with the purchase

Movies look great, gaming is awesome and lg's software runs good, OLED is the way to go

Overall I cant find any bad details from this tv for the price paid for it. Great sound and great image. For gaming and watching series/movies

The quality of this tv is outstanding! Will upgrade to a bigger one soon

Great love it The price, quality, sound Very happy

The TV is working just fine. Great Picture and great sound,

This is my first OLED TV and I could right away tell the difference between this and my old TVs. The AI feature is nice because it changes the picture based on what i' watching or doing. I play by video games on this TV and it runs so much smoother than my previous TV. Overall, it's great bang for your buck,

No issues so far! Phenomenal colors and main Home Screen!

This has been an amazing tv! Oled is worth the upgrade!

Great picture, colours, brightness and sharpness. Software and chip speed a little slow.