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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the 48" Class B4 Series OLED 4K UHD Smart webOS TV (2024) for its exceptional picture quality, amazing black levels, and smooth 120Hz refresh rate, making it a great choice for gamers. The OLED quality and unbeatable price point are also well-received. However, some customers find the remote control takes some getting used to, and a few have noted concerns about the software and stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,513 reviews
  • Rated 5 out of 5 stars

    Best TV I've ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 48" LG B4 is one of the greatest purchases I've ever made, definitely the biggest bang for my buck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only one this is little bit low connection in gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Image

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Tv perfect for the ps5 and daily tv use !

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hey there. Thank you for your feedback on your LG TV! We’re thrilled that your gaming experience has improved since you connected your PS5 to your new TV, bringing games to life with vibrant colors. With its fantastic picture quality, your TV is perfect for all your movie nights and endless entertainment. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for making LG a part of your gaming!​​ ^David LG

  • Rated 5 out of 5 stars

    LG OLED - Superior Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and fantastic product. We are very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price for price tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best oled price for price please get this TV

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience ever with Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on sale last week, intending to buy it used, like new. However, upon receiving the package, I was dismayed to find it in a deplorable state. Despite my hopes, the TV itself appeared to be in fair condition. Regrettably, the TV was scratched and damaged due to the poor packaging. The plug had rubbed against the screen, leaving large marks. When I reached out to Best Buy for assistance, I was met with complete disregard and lack of support. They refused to facilitate an exchange, contradicted their previous statements about the possibility of doing so at the store, and denied my request to purchase a new unit at the sale price that had been available for ten days since my purchase. I ended up just returning the unit. I am deeply disappointed and appalled by the service and experience I received from Best Buy. I sincerely hope that they will rectify this situation and demonstrate a commitment to customer satisfaction.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ulysses. Thank you for sharing your experience with us. We understand your concern about receiving a damaged product, especially when you’ve been excited about your new LG TV (OLED48B4PUA) model. We strive to provide exceptional services and ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit. If you haven’t already, we recommend giving Best Buy customer service a call at 888-237-8289. They’ll be able to help you out and find some solutions.

      While we can’t directly handle sales or packaging from third-party retailers like Best Buy, we really want to make sure you have the best experience possible with our products. For future purchases, it might be a good idea to check the condition of items before finalizing anything, especially with third-party sellers. And if you ever find yourself in a similar situation again, don’t hesitate to reach out to us directly—we’re here to help and will explore options together.

      Feel free to send us a private message on social media @LGUSSupport if you need any more assistance or have questions about your LG products. We’re here for you and want to make sure you're happy with everything moving forward. ^Juvy LG

  • Rated 2 out of 5 stars

    LG OLED issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG OLED has been giving us trouble from the beginning. It seems to be changing input while trying to play PlayStation. Also message pops up about setup not support 4K.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about your LG TV (OLED48B4PUA) model having issues, especially when you're trying to enjoy gaming on your PlayStation. we strive to provide reliable, high-quality products and ensure a smooth experience. Here are a few troubleshooting steps we recommend: Check HDMI Cables. Ensure you're using a high-speed HDMI cable that supports 4K and HDR. Verify HDMI Port. Make sure you're connecting your PlayStation to a port that supports 4K. Enable HDMI-CEC: Go to your TV settings and ensure HDMI-CEC (Consumer Electronics Control) is enabled. Check PlayStation Settings. Make sure the PlayStation’s video output settings are set to 4K and that the display settings are properly configured to match the capabilities of your TV. Update TV Firmware. Check if there is a firmware update available for your TV that might resolve compatibility or HDMI-related issues. If you've tried these steps and the issue persists, please send us a private message on social media @LGUSSupport. We will be happy to dive deeper and work on resolving this issue for you. ^Juvy LG

  • Rated 1 out of 5 stars

    Burn in Mark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as open box item bought the picture and color was great until I noticed a rectangular burn in Mark on the bottom of the screen

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Wittlee. Thank you for sharing your experience with your LG TV (OLED48B4PUA) model. We understand how concerning it can be to notice a burn-in mark on your screen. OLED TVs are designed to deliver exceptional picture quality, but extended exposure to static images or logos can sometimes cause image retention. To address this, we recommend running the "Pixel Refresher" feature in the settings, which can help minimize or eliminate the burn-in mark. For more information, you may visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-image-burnin--20152745607830.

      If the issue persists, we’d like to assist you further. Please send us a private message on social media @LGUSSupport, and our team will explore additional options to help. Your satisfaction is important to us, and we’re here to support you. ^Juvy LG

  • Pros mentioned:
    Picture quality, Refresh rate
    Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    You’ll love this TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this tv for a couple of months now, I’ve put it through its paces and it continues to amaze me. I purchased this for the spare bedroom, so that I can play my video game console on it. This OLED tv has amazing image quality. I was expecting some type of compromises because of its lower price point and because LG has higher tier OLED tvs on the market. But I can assure you that there are very little compromises with this television. Each HDMI input supports 4k 120hz display. With one HDMI having ARC capability. I connected my PS5 to this tv and every game looks amazing. Blacks are dark , colors are very vibrant and bright. It has an amazing contrast ratio, and the 120hz refresh rate works flawlessly with my PS5. There is no input lag, games feel very responsive with this tv. I’ve accidentally left the television on overnight a couple of times and there is no burn in issues. The tv will put on a screen saver that changes and refreshes itself every few seconds. The speakers in this tv are also loud and sound good. There is no need for a soundbar with this television if you will just be using it in a small bedroom. Unless you want the loud movie theater type sound. The built in speakers sound very good to my ears. LG web os is very snappy and intuitive to use. I also see no need to use any sort of smart tv device to stream media. The built in OS and software is very good. If you are interested in buying this tv, I can assure you that you will love it. This was just supposed to be a spare tv for me to game on, and it’s become my most used tv in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality
    Cons mentioned:
    Upscaling

    Rated 4 out of 5 stars

    Go for it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom line: Great TV and a great buy when on sale. You'll want a soundbar. The LG B4 48" is a great TV, especially for its price when on sale, but it falls short from being a premium product like the C or G series. The less good: - Sometimes there is a blooming effect, a halo around bright areas surrounded by black. It's subtle but definitely noticeable. It's visible on the TV's default screensaver. It's not always noticeable when watching a show or movie. - The TV does a poor job upscaling lower resolution to 4K and yes, I did some research and played with all the settings. An Apple TV device fixes that issue for me. This tells me that the processor in the TV is old and not very good, although the TV's features list is very respectable. - The sound is not good at all. It definitely needs a soundbar. - There is no auto adjust of brightness, viewing setting, or the blue light filter according to the light in the room. So if you view this TV in a room with a window during the day and a dark room during the night, then you'll have to go into the TV's setting and change the thing every single time. My 5 year old middle-of-the-way Samsung does it automatically. - I don't view it from the side, so cannot comment on that. - the build and materials quality is not amazing, but adequate. The good: - This TV is a treat. The picture quality is great. The blacks are still very black albeit occational blooming. LG definitely know what they're doing in the OLED department. - The colors are vivid. Not C2 or newer vivid, but not bad at all. Far more than acceptable. - The TV is plenty bright for me. - Supports a bunch of quality sound and picture quality formats. - There is a setting for reducing blue light, although it would be nice if that was adjustable since it dramatically changes the picture settings. At times it's too much. The great: - The price. This TV was priced very reasonably by BestBuy when it went on sale. I ordered a 55" Hisense U8 but then discovered that this cost even less so I canceled my order and got this instead. - The picture quality that OLED offers is amazing, even if this TV isn't in the same league as the C and G series LF OLED TVs. That said, different technologies have turned much cheaper TVs into much better products, so its about time OLED manufacturers got a run for their money. - The 48" size is great for a smaller room. - Even though the 4K upscaling disappoints, this TVs specs are great. I haven't gamed on it but it's more than just capable in latency, frame rate, brightness, contrast, and adjustability. This might be the TV that shifts OLED TVs from a novelty to mainstream.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Amazing value OLED!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When trying to look for a TV for my bedroom, I was a bit spoiled by the giant OLED I already had in the living room. Looking for the smallest OLED, I came upon the B4. While it has the older A8 processor vs the A9 that is in the higher end C4, the UI is still quick and responsive with only the occasional pause. The speakers are decent and usable, though I did end up getting a soundbar as I found the vocals to sound a bit on the muffled side. The picture itself is as glorious as OLEDs can be - rich vibrant color with amazing contrast, and gets plenty bright in my bedroom. I am not a fan of the remote's gyroscopic pointer feature, but it proves to be only a minor annoyance. Lastly, the fact that all of the HDMI ports are 2.1 is a bonus. The smart TV interface is plenty usable and snappy. The only minor annoyance I have is that when I turn it on, if I immediately go to one of the apps, such as YouTube, sometimes it will not load the content, as if it has to connect to the WiFi first. I have to wait about 5-10 seconds and then the content will load. There is a fast boot option that I haven't tried yet that probably will fix that. At the bargain price of just 599, it was larger AND cheaper than the 42" C4 I was comparing it to. I didn't need anything fancy for gaming - just for watching Netflix, YouTube ,and Apple TV. Slam dunk.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Value and Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for $499. An incredible value and perfectly sized for my small living room. The 48" size is available exclusively from Best Buy. I have a 65" C1 LG OLED I bought about 4 years ago (also from Best Buy) and this smaller TV's quality is pretty darn close. The blacks are inky black and the image when playing 120 FPS video games is GREAT. This is an incredible value for the money. The 4 x HDMI 2.1 inputs is a huge plus. People say the speaker in the TV is not great, but I beg to differ. The sound is more than sufficient in my living room and I usually keep the volume at 1/5 max. My only gripe is the remote control (which is the same as my c1) - i've never been the biggest fan of LG remotes, but that is probably just a personal preference.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great value for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I don't usually write reviews, but I had to share my thoughts on this TV. It's seriously impressive! From the moment I turned it on, I was blown away by the picture quality. The colors are vibrant and realistic, and the clarity is just stunning. Here's what I loved: Picture Quality: Like I said, it's amazing. Sharp, detailed, and the HDR really makes a difference. Whether I'm watching movies, sports, or playing video games, everything looks incredible. Sound: The built-in speakers are surprisingly good. They're not going to replace a dedicated sound system, but they definitely get the job done for everyday viewing. Smart Features: Navigating the menus is a breeze, and the smart features are super responsive. I love having all my streaming apps built-in. Design: The TV itself is sleek and modern. It looks great in my living room. Why not 5 stars? Honestly, it's nitpicking. The only thing that keeps this TV from a perfect score is the remote. It's a little clunky and not as intuitive as I'd like. But seriously, that's it! Overall: This TV is an absolute winner. If you're looking for a fantastic viewing experience without breaking the bank, look no further. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    from a LG 48A2 OLED TO A 2024 48B4 OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year or so back I was looking for a 48-50" TV. I had bought a Hisense 50U6H which was okay but I was looking to upscale from ok to pretty great. I was familiar with OLED technology but the typical prices seemed to high vs conventional LED models. Since I always go to Best Buy for my electronics I encountered a new 48A2 LG OLED for 548.00. I looked no farther and grabbed the 48A2 without delay and I am extremely happy with that model. My wife and I are retired and we find our TV on pretty much all day long even when we aren't watching it. Even with that degree of use the 48A2 is rock solid. LG includes software allowing the TV to refresh it's OLED crystals, all 8 million of them, and a screen saver utility to prevent what some folks complained was 'burn in'. This is when an image kept on screen for a very extended time can sort of 'burn' the image into the screen. I heard of it and after about 40000 hours of on time no such issue appeared. The screen image is just as spectacular as when we first turned it on. This commentary was supposed to be more about the 48B4 but the models are similar in a lot of ways and my experience over time favors the 48A2. So now, on to the 48B4. It is the hot rod of the 2 models. 120mhz vs 60 on the A2. 4 HDMI 2.1 ports. Extensive support for gaming be it Xbox, Sony or PC. Alpha 8 AI processor and did I mention the picture? It is the best I have seen. Some reviews mention the brightness but I have no issues with it. An upper model, the C4 series, is brighter and has some enhancement tech but whatever gives it the greater brightness doesn't apply to the 48" version of the C4. If you are interested in looking a professional version of the A2 or B4 or C4 models may I suggest that you go to Youtube and searcg for 'Rtings' and look for their reviews. Not sure about the future but LG has given Best Buy exclusive rights to sell the 48" models.. the C4 is available in 48" in many stores but the B4 and A2 series 48" models are exclusive to Best Buy..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Budget OLED on the Market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OLED panel. My wife picked it up for me for my 50th birthday at that unbelievable $800.00 price tag! Good exterior build; the materials that constitute the TV are of high quality. I like that LG changed the stand from a pedestal to 4 legs, i can place a sound bar there easier and it seems more stable. I was actually surprised how good the TV speakers were; they were crisp , not distorted at high volume and dialogue was very clear. Its a bit dark if a gaming panel, it took some work to fine tune the diplay settings due to how dark some scenes would get. Movies and streaming look amazing on this OLED panel! I ended up pairing this TV with a with a Bose TV Speaker compact sound bar and the combination is absolutely amazing in my 10x 16 man-cave. I would highly recommend this TV for anyone whi wants OLED but doesn’t want the high price tag. Still fine tuning it, but these are new TV growing pains!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate
    Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    LG 48B4 oled tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oled tv replaced my 48A2 oled on my desk. It gives me the ability to play my ps5 and xbox series x at 4k@120hz in hdr. The picture quality of oled is truly astounding, it is clear, the hdr brightness is wonderful and the colors are nice even though it is not a qd-oled. The sound quality is nice as well. The 120hz refresh rate, vrr, Dolby Vision, extremely low input lag and 4k visuals allow you to game with enjoyment or delight. It checks almost every box. I said almost, because, it may not get bright enough like those higher end models but it can hold it's own. You will be happy with this.model!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Best Budget OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While looking for a new TV to replace my outdated one in my bedroom, I didn’t want to break the bank and spend over $800 for a new TV. After searching the internet, I stumbled across the B4 and have no regrets. For the price I paid, happy is an understatement. During movies and shows, the picture quality is great. Colors really jump out at you, blacks are black, and it feels like you’re inside the scene. Like other OLEDs, this TV does produce some glare, but nothing crazy so keep that in mind. If you mostly watch TV at night with lights off like myself, this TV is perfect for you. To add to that, the speakers aren’t the best if you’re an avid movie enjoyer like myself. I’d highly recommend investing in a soundbar, some speakers, or some other sound system. I would also suggest looking at the pre owned section and save yourself $50 like I did and use it towards a mount or a soundbar. Buying pre owned, I found no scratches, dents, malfunctions or anything. All in all, this is the best budget OLED TV on the market by far.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    LG B4 48” OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG B4 48” is excellent if you want a 48-50” TV, you don’t have to pay a huge amount to get a great OLED TV! It has an awesome picture and sound. I cannot speak for the Web OS, I used a Firestick 4K since already knew that system and it worked great. The OLED panel delivers the best TV viewing experience I have ever had. Bright, vivid colors that really pop. I never had any issues with it not being bright enough in a moderately lit to well lit room. It has customizable settings for the different picture modes so you can adjust everything to suit you. If you’re considering a OLED TV don’t hesitate on a LG B4! It was a bargain at $599.99! I highly recommend this TV!!!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Amazing TV. Great Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade the television in my living room to something that had a much better viewing angle. After (far too much) researching different LED panel types, I knew that my best option would always be an OLED. I was concerned that brightness would be an issue because my living room has a lot of natural light - and I couldn’t have been more wrong to be concerned. The screen is wonderfully, and objectively bright, the picture is beautiful, I don’t have any issues with the remote or the OS (but I do use an Apple TV).

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Incredible Picture and Sound – No Soundbar Needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely loving the LG B4 48” OLED! The picture resolution is stunning — colors are vibrant, blacks are truly black, and everything just looks so crisp and lifelike. Whether I’m watching movies, gaming, or streaming sports, the detail and clarity are next-level. The TV automatically adjusts the picture based on what I’m watching, and it makes a noticeable difference — everything looks its best without me having to tinker with settings. I expected to need a soundbar, but the AI Sound Pro feature with the built-in speakers deliver rich, immersive audio that fills the room. Dialogue is clear, bass is punchy, and the overall sound quality blew me away for a TV this slim. This is my first OLED, and I can’t believe I waited this long. Highly recommend the B4 if you’re looking for top-tier visuals and audio experience for a great deal!

    I would recommend this to a friend