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Customer reviews

Rating 4.8 out of 5 stars with 217 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 217 reviews
  • Rated 4 out of 5 stars

    Awesome TV for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with amazing visuals. Be wary of excellent condition open box option i got mine with paint chipping on the side(easy fix but yeah)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remarkable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Great to have everything all in one. Great color and depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality especially for watching sports in particular can’t say enough about this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED SCREEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with this LG OLED TV. It’s my third LG tv and the picture quality of this model is simply dazzling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Quality Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For The Best Picture & Best Sound Buy The LG OLED C5 From Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this new television!? Absolutely brilliant! Already immensely with this tv. I’ve always known LG is best technology for television!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software and apps a but faulty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may occur with every tv, but I was expecting it to not happen with a 2025 version. It is a bit glitchy, but other than that, it is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! I got great help from the professional at Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG 48 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible customer service, delayed delivery and missing items

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Elizabeth. Thank you for sharing your feedback with your LG TV (OLED48C5PUA) model. We understand your experience with the delivery delays and missing items. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      If you need more help, feel free to drop us a private message on social media @LGUSSupport. We're always here and happy to explore options with you. Take care! ^Juvy LG

  • Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a television for a remodeled/repurposed room. This was the largest model that would fit in the space I had. Has turned out to be more the primary television than the back-up. Outstanding picture no lag whatsoever. I was also surprised the sound quality is as good as it is. I was going to add a soundbar and probably will, but it is not a priority the sound is very good. Set up was easy, though using the LG app. Was tricky at first. So far I would highly recommend this television, I can’t speak to the other sizes this model comes in, but if you are looking for a good television and have minimal space this is an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value. Not exactly cheap (even Open Box).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box / excellent condition. FedEx delivered the TV on time. It came like new. As for the TV itself, I couldn't go larger than 48 inches for my studio apartment wall. For this size, I think LG C5 OLED is one of the best TVs out there. Major upgrade from my 2013 43" Insignia 1080p LED. The C5 is very bright, vivid, clear and detailed. The remote takes some getting used to. Sound is mid. I have thin walls where I live, so I often use headphones for full immersion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    48in LG Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has turned out to be everything I wanted and more. The picture is vibrant, the border is very thin, and the stand is sturdy. There is plenty of customization for adjusting your picture, brightness, sound etc. Additionally, having the higher refresh rate for gaming has been fantastic too as long as you aren't into the more competitive FPS as you'd be aiming for a higher refresh rate than what this offers. The TV speakers do leave a bit to be desired, but it does come with an HDMI eARC port for your sound system, which I chose to do. I don't know if I'd recommend using the option to connect it to the internet either as I don't have any interest for LGs apps or their own channels. Beyond those two cons for me personally, I still am very happy with the purchase and quality of the TV overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Purchase I have ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big movie watcher and a gamer, but I tended to buy lower end TVs. I wanted to change that and decided to look at OLED options. I narrowed it down ultimately to the LG C series or the Sony Bravias. Ultimately everything I researched told me the C was the superior option. Picked one up on a great price and it blew me away so much I went back and bought another one three days later for the bedroom. Great TV all around. Sound is serviceable without a soundbar or home theater, its fine for now but I may get a soundbar in the future. The picture quality is amazing and there are a ton of options to calibrate to get it exactly where you want to be. Out of the box it looks good, but with different devices (and content) you will want to tweak your settings to get the most out of your TV. Highly recommend the C5 series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the new TV I purchased at Best Buy. All the qualities of the TV are exceptional. The picture is clear and bright. The sound is wonderful. I am very pleased with the size of my TV. I would recommend this TV to everyone. This is my first smart TV.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing tv

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp picture with good brightness and great refresh rate. Great for watching shows, sports and even for some games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, and worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this, not realizing what a difference from older LED screens it would be! Crisp blacks, sharp whites, and basically glare-free, even though it is near a window. Also, really good sound - better bass than any tv i've had. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    48" OLED Evo c5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    48" OLED Evo c5 - Replaced my 16 y. o. 47" LG LED TV. This new TV is really nice. Beautiful picture. Sound is much better than my previous TV. I needed something with a center mount (vs. legs), this one works perfectly. The remote takes some getting used to but works well. Hoping I get many good years out of this set like I got from my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 65 inch 2 year old C-5 which I thought was outstanding. This model is even better, apparently it has been upgraded. Great picture, sound quality and better easier to use remote. Highly recommended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp display, awesome features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Clear picture. Bright display. Very responsive UI. The bad: The remotes mouse/pointer feature still needs some tweaking, it could be because of where I have the TV mounted vs where I am using the remote. Overall a good TV with nice features. I do wish the remote lit up when picked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4kgaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Clear for movies and can use it for gaming with 144hz refresh rate at 4k

    I would recommend this to a friend
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