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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 186 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality of the 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), highlighting its overall OLED quality and brightness with minimal glare. Users also appreciate the TV's ease of use and setup. Some find the size ideal for use as a PC monitor, and note its smooth performance, especially during gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 186 reviews
  • Rated 5 out of 5 stars

    Remarkable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Great to have everything all in one. Great color and depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! I got great help from the professional at Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG 48 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible customer service, delayed delivery and missing items

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Elizabeth. Thank you for sharing your feedback with your LG TV (OLED48C5PUA) model. We understand your experience with the delivery delays and missing items. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      If you need more help, feel free to drop us a private message on social media @LGUSSupport. We're always here and happy to explore options with you. Take care! ^Juvy LG

  • Pros mentioned:
    Performance, Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a television for a remodeled/repurposed room. This was the largest model that would fit in the space I had. Has turned out to be more the primary television than the back-up. Outstanding picture no lag whatsoever. I was also surprised the sound quality is as good as it is. I was going to add a soundbar and probably will, but it is not a priority the sound is very good. Set up was easy, though using the LG app. Was tricky at first. So far I would highly recommend this television, I can’t speak to the other sizes this model comes in, but if you are looking for a good television and have minimal space this is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Good value. Not exactly cheap (even Open Box).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box / excellent condition. FedEx delivered the TV on time. It came like new. As for the TV itself, I couldn't go larger than 48 inches for my studio apartment wall. For this size, I think LG C5 OLED is one of the best TVs out there. Major upgrade from my 2013 43" Insignia 1080p LED. The C5 is very bright, vivid, clear and detailed. The remote takes some getting used to. Sound is mid. I have thin walls where I live, so I often use headphones for full immersion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    48in LG Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has turned out to be everything I wanted and more. The picture is vibrant, the border is very thin, and the stand is sturdy. There is plenty of customization for adjusting your picture, brightness, sound etc. Additionally, having the higher refresh rate for gaming has been fantastic too as long as you aren't into the more competitive FPS as you'd be aiming for a higher refresh rate than what this offers. The TV speakers do leave a bit to be desired, but it does come with an HDMI eARC port for your sound system, which I chose to do. I don't know if I'd recommend using the option to connect it to the internet either as I don't have any interest for LGs apps or their own channels. Beyond those two cons for me personally, I still am very happy with the purchase and quality of the TV overall.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Best TV Purchase I have ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big movie watcher and a gamer, but I tended to buy lower end TVs. I wanted to change that and decided to look at OLED options. I narrowed it down ultimately to the LG C series or the Sony Bravias. Ultimately everything I researched told me the C was the superior option. Picked one up on a great price and it blew me away so much I went back and bought another one three days later for the bedroom. Great TV all around. Sound is serviceable without a soundbar or home theater, its fine for now but I may get a soundbar in the future. The picture quality is amazing and there are a ton of options to calibrate to get it exactly where you want to be. Out of the box it looks good, but with different devices (and content) you will want to tweak your settings to get the most out of your TV. Highly recommend the C5 series.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing tv

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp picture with good brightness and great refresh rate. Great for watching shows, sports and even for some games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    Love our new TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV. Great color and sound. We are using it as a smart TV and the apps for streaming services. LG has a very nice interface and all of our streaming services had apps except for PBS. Our only complaint is the remote - there is no mute button. You have to turn down the volume and the turn it back up again.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    48" OLED Evo c5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    48" OLED Evo c5 - Replaced my 16 y. o. 47" LG LED TV. This new TV is really nice. Beautiful picture. Sound is much better than my previous TV. I needed something with a center mount (vs. legs), this one works perfectly. The remote takes some getting used to but works well. Hoping I get many good years out of this set like I got from my previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV bad remote.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a C1 with this C5. While the differences are subtle. Picture is definitely brighter and clearer. The setup allows you to make picture adjustments that make it stunning. The remote is a BIG disappointment. I hate commercials and want to mute them. In order to mute the sound you have to hold the sound button down for 2 seconds. Which also reduces the sound level to zero. When the show comes back on, you have to push the sound button up to get the sound back and play with it to get to the level you want. BRING BACK THE MUTE BUTTON! Also I have not figure out the HDMI input, that used to be a button on the remote. There are some quirks that are annoying. Like when it sees a change to the Universal remote (Apple TV) it pops up a window to input a code to accept the changes. Sometimes code window does not come up. As a Technician, I look at this as to how much aggravation it might cause to someone not that technical. My advice if you are not on the technical side is to have a Best Buy tech set everything up so you are good to go. I highly recommend this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    LG C5 easy install and great video.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and everything worked perfect out of the box. The video is excellent and easy to set up. The only issue I had, but not related to the LG C5, was not getting the eArc output to go from HDMI eArc input to my soundbar. I solved that issue with updating my HDMI cable from an older one to a new HDMI 2.1 cable. We are very happy with the TV so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great tv, terrible remote design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this TV as my main monitor for gaming. I thought the 48 was going to be too big. Turns out I was missing out on the immersion. TV has been great so far. Had it for a month or so. Only thing I don't like about it so far is that I have to hit the home button and back to switch inputs.. pretty annoying. Remote function could be much better. 5 stars for the TV. 2 stars for the remote

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Performance

    Rated 5 out of 5 stars

    Best TV ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Samsung with this LG OLED, this is the best tv I’ve ever owned! The picture is amazing, remote easy to use and it’s so fast!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Best Buy Employee

    Rated 5 out of 5 stars

    C5 is great.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the 48in c5 as a bedroom tv. The OLED screen is so clear and when I occasionally game it is perfect. With the high contrast and fast refresh rate. Its the TV to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    LG OLED 48" class C5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was purchasing the same size as my previous TV and was somewhat disappointed but I was happy with the quality and features of the purchase. It was also easier to set up and connect to my devices

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Lovely picture, easy to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attaching the stand was pretty easy. Swing was the TV was very easy. The TV works beautifully. Adding more apps and rearranging them is also very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Review of new LG OLED 48” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new LG OLED 48” tv. Great sound and picture. Really like the narrow frame.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Great Television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 65" version of this TV and bought this 48" version for my bedroom. Excellent picture and great sound. Easy to set up. Great television. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great OLED TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and very easy installation. Best 48 inch display I found

    I would recommend this to a friend
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