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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 164 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and sound of the 49" Class LED UM7300PUA Series 4K UHD TV. Many users also appreciate the user-friendly features such as the Magic Remote and voice control, which enhance the overall user experience. While some customers have expressed concerns about the brightness levels, the majority of users are highly satisfied with the TV's performance and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-164 of 164 reviews
  • Rated 1 out of 5 stars

    Shipped damaged

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    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped damaged and could not tell you anything about it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    LG 49

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use my LG 49 inch class LED it’s definitely essential. I use it for Netflix, gaming, YouTube and LG channels

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is just excellent. Sound is also good. The picture, sound and size makes it perfect for a bedroom. Is worth the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Multiple issues/concerns - returning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this TV based on excellent ratings and a wide viewing IPS panel. However after just one day of use I can't stand it and will be returning it. Multiple issues: WebOS is lacking many critical apps, for example there is no ESPN app. In addition, LG assumes you have this TV connected to a cable set-top box or antennae which I do not, as I use YouTube TV instead. On power-on the TV displays a "No signal detected" error that you can't remove (I googled and many people complain but no fix). Next it claims to support Apple Airplay, and while it works to show static things on my iPhone on the TV, if I try and use video apps (like the ESPN app on my phone and then send it to the TV over Airplay), it crashes every time. Lastly, it has no analog sound out or headphone connector to connect to a soundbar. Your options are an optical cable or Bluetooth. The problem with the optical cable is the sound out to the sound bar stays at the same level, so if you use the Magic remote, the soundbar volume does not change if you increase/decrease volume. Bluetooth works BUT everytime you turn off the TV, the Bluetooth disconnects and you have to go through the Bluetooth pairing process again. Having to setup bluetooth pairing every single time you turn on the TV is unacceptable, it should automatically reconnect. And lastly, if you have both wired and wireless it automatically disconnects from wifi when you power off the TV and doesn't reconnect automatically when the TV comes back on. I would like to keep both the wired and wifi active at the same time. That way I could be streaming from YouTube TV over wired, and then if I want to use AirPlay to show something on my phone, that would work over wifi (your phone and the TV must be on the same wifi network for Airplay to work). But you have to pick one or the other (wired or wireless). Overall, super disappointed in this TV and LG.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review of this LG TV. I am sorry to hear that it did not meet your expectations and that you had to return it.

      Your feedback is very important to us and the concerns will be shared with our product team.

      If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat:  https://www.lg.com/us/support/chatbot
      Email: https://www.lg.com/us/support/email-appointment
      Facebook Messenger:  https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP LG