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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2271 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the superb picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its performance and the fact that it plays various disc types well, while some find the remote control could be improved and the lack of Wi-Fi a drawback for certain users. The compact size is also a plus for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,271 reviews
  • Rated 5 out of 5 stars

    Great Basic 4K Ultra HD Blu-ray Player!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a basic good Blu-ray Player (no streaming, etc.) that played both my regular and Blu-ray DVDs. This plays all my DVDs, both regular and Blu-ray, with an excellent picture. This Player was also super easy to connect to my LG 4K television. Remote is simple to use and the price was reasonable!

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    No wifi = dealbreaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had been made clear that this thing does not have wifi. I'm sure it performs as well as many of the reviewers claim but not having access to my apps is a total dealbreaker. Apparently (according to the BestBuy sales associate) nobody except Sony makes wifi DVD players anymore, which is what I ended up replacing this with. LG should perhaps clarify this on the box or on the BestBuy website, which is where I bought it, to save some brand embarrassment in future).

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player for the money. I did return it because of only one hdmi my tv does not pass though Dolby hd so i found out that i needed a player with 2 hdmi one for video and one for audio for my receiver. But if your just using optical for audio or just using tv speakers or a soundbar this will be fine

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, movies look & sound wonderful. Installation was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy interface. Would recommend. Nice buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player for the price. LG overall is good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning a Sony 4K with skipping issues I took a chance with LG and I'm thrilled. As long as you aren't looking for streaming and other 'smart' features and just want a solid player that does a great job playing 4K discs and up-scaling blu rays this is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $99 great for 4k discs syncs up easily with my lg tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great player for price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blu ray player for price, great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good picture quality and worked well with our Ultra 4K TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good LG product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new UHD tv wouldn't recognize my old Sony blue ray player so I upgraded to this LG and it works great! Love that the remote has an eject button. Plug & play.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k for the price just wish it had some apps like pandora

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 4K player for the money. Works as good as my 400.00 unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a good upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K Ultra HD Blu-ray player was a decent purchase (a little more that I wanted to pay). The only complaint I have it that it is not a region free player; wish I had the time to have done a little more research on these players, but I needed a replacement immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a whole lot to say as this does what I expected it to do. Fantastic picture on my 65" LG TV and only minutes to set up. This was more than I needed as I do not watch too many DVDs but I wanted to be sure to have one with 4K ability. Really enjoyed watching the John Wick 2 disc 4K set. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s 4K keep it up Best Buy you are doing great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a GREAT upgrade!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Blu-ray machine that needs servicing, so I bought this new one and this works great overall, it plays 4K HD Disc. It's also a working horse because my husband & I don't have cable so we depend on the machine as our way for entertainment. We recommend this Blu-ray highly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up & easy to use. No issues so far. Nice product!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Blue Ray player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue ray player works well. It gives a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray PAlyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem setting up the Blu Ray player. Once again the Geek Squad gentlemen knew what he was doing and explained everything .

    I would recommend this to a friend