Customers are enthusiastic about the 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Center Control, frequently praising its quiet operation, ease of use, and space-saving design. Many appreciate the efficient performance and the intuitive control panel, finding the features well-designed and helpful. The machine's ability to handle larger loads is also a significant plus for many users. Positive feedback consistently highlights the overall convenience and effectiveness of this laundry system.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 83 reviews
Rated 4 out of 5 stars
LG Wash Tower
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful machine… I love that it reminds you of clothes done or still in dryer. Having an app is next level!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very Nice washer/dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and installation was good! Works very well so far.
I would recommend this to a friend
Rated 5 out of 5 stars
Great space saver and wash duo
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have been using it for a month now and its really terrific. I really like the fact I don't have to worry about adding detergent or softener. You put it in and it washes many loads. It tells you when to add more. Terrific
I would recommend this to a friend
Rated 5 out of 5 stars
Great put
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love the washer dryer combo. Clothes are done in a little over an hour for a normal load. The multi load detergent and softener is a great.
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic Machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We REALLY love this machine. It's very high tech, and has a feature that keeps detergent use to a minimum. Our neighbor is an appliance sales man and he said we picked the best consumer washer/dryer on the market right now. Seems to be gentle on my clothes too.
I would recommend this to a friend
Rated 5 out of 5 stars
love it !!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really Love this machine and as long as you have set up for the dryer vent and system right, this machine works well.
I would recommend this to a friend
Rated 5 out of 5 stars
Love my new washer dryer combo
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing product- love love BESTBUY!!
LOVE THE CUSTOMER SERVICE
I would recommend this to a friend
Rated 5 out of 5 stars
Works great and helps with space!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! Love the app too. Family of four and sports and it handles all of it!
I would recommend this to a friend
Rated 5 out of 5 stars
Great all in one machine!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a great purchase. The quick steam dry setting on the dryer is a nice bonus for when you want to refresh clothes between washes or to get wrinkles out.
I would recommend this to a friend
Rated 5 out of 5 stars
Love It
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like driving a Porch after Volkswagen. Love this combo.
I would recommend this to a friend
Rated 5 out of 5 stars
Lg tower
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best laundry machine I had. I recommend this laundry machine
I would recommend this to a friend
Rated 5 out of 5 stars
Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very ood item. I recoment this item it is very good
I would recommend this to a friend
Rated 5 out of 5 stars
LG got it right
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my washtower! Perfect for vertically challenged people like myself
I would recommend this to a friend
Rated 5 out of 5 stars
Review of LG
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice product and it works great. Everything as advertised.
I would recommend this to a friend
Rated 5 out of 5 stars
Appliances
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent set of appliances my is very happy with this washer and dryer this is all I have too said
I would recommend this to a friend
Rated 1 out of 5 stars
Frustrating
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The actual product once I received the replacement works great. The ordering was a disaster…representatives were having a hard time figuring out what accessories were needed to install and ended up sending 3 different teams out get the right set up which took a month from the original purchase date.
I would recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, LuBu. Thanks for sharing your feedback on the LG Washer (WKGX301HBA) model. We’re glad to hear that the replacement product is working great for you. However we understand your concern about what you've faced with the ordering and installation process. We strive to provide exceptional services to ensure a smooth and seamless experience. If you need further assistance or have any questions in the future, please don’t hesitate to reach out to us on social media @LGUSSupport, and we're here to help and regain your trust in our products and service. ^Juvy
We’re here to support you!
Rated 1 out of 5 stars
Stackable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was excited to receive product but unfortunately it was defective. Started leaking upon first use. Did an exchange for a Samsung side by side washer and dryer combo.
Too bad liked the space it gave us as a stackable.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with any LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.
Rated 1 out of 5 stars
Canceled appointment washer and dryer plus dish wa
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is very upsetting I purchased a washer and dryer including a dish washer I spent up to $4,000 dollars we waited for two weeks for our purchase according to the schedule arrival they canceled my order and made me wait additional time plus I was out with no washer or dryer for my family and I this pushed my work time back and major problems I’m not satisfied with Best Buy at all I want my money back and I’m sending a letter to the corporate….very unprofessional….
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Jonathan. Thank you for reviewing your experience with Best Buy regarding your purchase of the LG Wash Tower (WKGX301HBA) model. We aim to provide excellent customer service and ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance regarding your refund request. If there's anything we can do to assist you and regain your trust in our service, please reach out to us on social media @LGUSSupport. ^Juvy
Rated 1 out of 5 stars
Terrible
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was large and clunky and made a lot of noise. Retuned after a couple weeks. The worst part is that it smelled like a sewer backed up. It burned my comforter
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hello, Gigi.
We're truly sorry to hear about the challenges you faced with your LG Washer. This is certainly not the experience we aim for with our products, and we apologize for any inconvenience caused, especially given the impact on your comforter.
We understand your frustration, and we'd like to assist you further. Please reach out to us via Facebook or X (Twitter) @LGUSSupport, and we'll work on finding a resolution for you. Thank you for bringing this to our attention, and we appreciate your patience. —Kai
Rated 1 out of 5 stars
Defective dryer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washtower was installed Monday. Installer left and we went to run a load. The dryer spins, but does not heat up. Did every DIY LG recommend to check the issue. Called Best Buy and the soonest Best Buy could sent another installer was today, Thursday. He checked everything and the dryer is defective. I called Best Buy and the soonest they can replace the unit is eight days from now.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Melanie. Thank you for reaching out and sharing your experience with the LG Wash Tower (WKGX301HBA) model. We're sorry to hear about the issues you've experienced with your new unit. We aim to provide good products and excellent service that meet our customer's needs and expectations. We are committed to making this right for you and will do everything in our power to expedite the replacement process. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy