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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Your price for this item is $2,299.99
The comparable value price is $3,399.99

Customer reviews

Rating 4.5 out of 5 stars with 87 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower, particularly its quiet operation and overall performance. Users appreciate how well it cleans clothes, its user-friendly design, and the variety of features it offers. The size is also a plus for many, as it fits well in their spaces and handles large loads efficiently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 87 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is working as expected and I am loving it so far. It is beautiful and I really love the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compliments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer service I received and clean work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bearings need to be replaced after 6 mos

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased back in June of this year. Got error messages which were incorrect. Then technician told me the entire drum assembly needs to be replaced. Would prefer a new machine considering the price and the facr i got a lemon.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing your experience with the LG Wash Tower (WKGX301HBA) model. We understand how important it is to have reliable performance, especially with a new purchase, and we appreciate you letting us know about the error messages and technician’s recommendation.

      For this model, one helpful step is to run a Smart Diagnosis using the LG ThinQ app. This feature can help identify whether the error codes are accurate or if they are misreading the system. To do this, open the app, select your unit, and follow the prompts for Smart Diagnosis while the machine is powered on. This can provide more precise information before a major repair is scheduled. For more information, visit https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078. If you continue to face challenges after trying this step, please send us an email at [email protected] so we can assist you further. ^Juvy LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Nice washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and installation was good! Works very well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to unpack and install. Very quiet while running. Large capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Wash Tower

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine… I love that it reminds you of clothes done or still in dryer. Having an app is next level!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great space saver and wash duo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using it for a month now and its really terrific. I really like the fact I don't have to worry about adding detergent or softener. You put it in and it washes many loads. It tells you when to add more. Terrific

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We REALLY love this machine. It's very high tech, and has a feature that keeps detergent use to a minimum. Our neighbor is an appliance sales man and he said we picked the best consumer washer/dryer on the market right now. Seems to be gentle on my clothes too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great put

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer dryer combo. Clothes are done in a little over an hour for a normal load. The multi load detergent and softener is a great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Love this machine and as long as you have set up for the dryer vent and system right, this machine works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and helps with space!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the app too. Family of four and sports and it handles all of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer dryer combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product- love love BESTBUY!! LOVE THE CUSTOMER SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great purchase. The quick steam dry setting on the dryer is a nice bonus for when you want to refresh clothes between washes or to get wrinkles out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like driving a Porch after Volkswagen. Love this combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laundry machine I had. I recommend this laundry machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ood item. I recoment this item it is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG got it right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washtower! Perfect for vertically challenged people like myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and it works great. Everything as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set of appliances my is very happy with this washer and dryer this is all I have too said

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to receive product but unfortunately it was defective. Started leaking upon first use. Did an exchange for a Samsung side by side washer and dryer combo. Too bad liked the space it gave us as a stackable.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with any LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James. LG

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