Customer Ratings & Reviews
- Model:
- WM6998HBA
- |
- SKU:
- 6568166
Customer reviews
Rating 4 out of 5 stars with 521 reviews
(521 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time3.7
Rating 3.7 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. Users appreciate its large capacity, cleaning performance, and convenient size as a washer/dryer combo. However, some customers have concerns regarding the extended dry times and some report an unpleasant smell after washing.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Dry time
Rated 5 out of 5 stars
Great all in one washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this washer/dryer combo from LG this week and it’s amazing! Yes it does sometimes take a little longer to dry but I had a LG washer and dryer and the washer always went off balanced the last few years and the dryer never completely dried my clothes so this one does everything in about 2.5 hours. If you want a bigger washer/dryer this isn’t for you but I find it works great for our family. We just do laundry throughout the week.
I would recommend this to a friend - Pros mentioned:Ease of use, Energy efficiency
Rated 5 out of 5 stars
Awesome product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and easy to use. Saves a lot of space. You set it and just go back and it's all done
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellence product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product, easy to use, works quickly and efficiently, compared to another combo I had before, this one has a difference from heaven to earth and as for drying, I compare it with a traditional dryer, I was impressed with its finish. I recommend it without any problem.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Dream come true!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new washer/dryer combo is a dream come true. It is compact, silent and works perfectly. I am very satisfied with my purchase.
I would recommend this to a friend Rated 5 out of 5 stars
10/10 would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall design, cycles do take a while but works out fine for me because I just put it in before I go to bed and it’s ready in the morning. Even have dried clothes that usually shrink but haven’t in this dryer. Love the lint filter system as well.
I would recommend this to a friend- Cons mentioned:Dry time
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little skeptical events ability to dry effectively giving the method however aside from the time it takes to dry you can't really tell the difference I really don't understand why everyone doesn't have a unit like this although I must say I was looking at the wattage I'll be interested to see if there is an increase in my electric bill we'll see but slowly based off experience highly recommend it's an investment and as I said it's worth every penny
I would recommend this to a friend Rated 5 out of 5 stars
Combo washing machin
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was great,easy to used help in consuming time, recommend to purchase everyone it has been two year no sing of damage
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Lifesaver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This saved our lives! We love this appliance. It’s fast and it’s quiet
I would recommend this to a friend - Cons mentioned:Dry time
Rated 5 out of 5 stars
New to owning a LG wash/dry combo and I love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New to owning a LG, I got to say I love the flexibility of washing and drying in the same machine. At times I need to give heavier clothes an extra 30min. to dry, but well worth it. unit is LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat
I would recommend this to a friend - Cons mentioned:Dry time, Smell
Rated 1 out of 5 stars
It makes your clothes smell like burning rubber
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give this unit negative 5 stars. I really did try to give it a chance and used it for around 30 days. I washed about 4 loads a week, in varying sizes and bulkiness - from a few shirts and pants, to large bedding. The unit has a water pump that heats up and that’s how it dries clothing. It made my clothes smell like burnt tires and every time. I tried to clean it multiple times with vinegar, I ran the tub wash setting, and even tried woolite. Still stank like burning rubber. You will not get that satisfying fresh out of the dryer feel with this unit. It also takes forever to dry things. It also doesn’t dry well. The TLDR: It makes your clothes stink like burning rubber, takes forever to dry, still leaves your clothes damp and is just nothing like a traditional dryer because of the heat pump it has. It’s a terrible machine and I had to finally exchange it for a regular gas dryer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Valeria. Thank you for sharing your experience with your LG Wash Combo (WM6998HBA) model. We're sorry to hear about the smell of your clothes and your unit's drying performance. We aim to provide top-notch products exceeding our customers' needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-an-electrical-or-burning-rubber-smell--20150994646855 and https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Noise level
Rated 5 out of 5 stars
All in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient, quiet and a great choice.i shopped around and wasn’t sure this was the best choice but glad I went with it. It’s great!
I would recommend this to a friend Rated 5 out of 5 stars
Loving my new washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this machine for about a month now and I have to say I'm very happy that I purchased this machine it was a hard decision but i decided on this one because of its size its a great machine washes and dries really well they should of thought of this idea a long time ago not everyone has space in their home for a separate washer and dryer so this was great for me I'm still getting use to all the settings being theres so many but if you purchase it you wont be disappointed!
I would recommend this to a friend- Cons mentioned:Dry time
Rated 2 out of 5 stars
LG All-In-One washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having one matchine to set and forget. But we have encountered a few things we have to say may have not been the best choice. The loads have to be very small to dry completely after the 2-3 hours. And our shirts or uniforms come out of the dryer wrinkled which didn’t have that issue with a separate dryer / washer machines. We are having to do an additional drying cycle for 30 min to make sure it dries but remains wrinkled. We have also noticed the top of the dryer seems to collect dust on the top where the filter is located so the dryer looks dirty. After the month, we were re-thinking the investment since our last washer and dryer had lasted us 8 years and still was drying. The only reason we purchased this machine was to upgrade and hope to see a decrease in energy consumption.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Becca. Thank you for sharing your detailed experience with the WM6998HBA Washer Dryer Combo. It’s important that your appliance meets your needs effectively. Here are some tips to help improve your experience:
1. For optimal drying, try to keep the load sizes smaller. Washer dryer combos typically handle smaller loads better than traditional separate machines. Overloading can result in longer drying times and wrinkles.
2. To reduce wrinkles, consider using the Wrinkle Care or similar setting if available. You can also try removing items promptly once the cycle is complete and hanging them up immediately to minimize wrinkling.
3. If you find that clothes aren’t fully dry after the initial cycle, using a short additional drying cycle is a good practice. However, ensure the load isn’t too large as this can hinder the drying efficiency.
4. Regularly cleaning the filter and wiping down the exterior can help keep your machine looking clean and prevent dust buildup.
5. While washer dryer combos can be efficient, their drying capabilities can differ from separate units. Monitoring energy consumption can help gauge if the expected savings are being met.
For further assistance, our support team is available to help optimize your washer dryer combo’s performance. Reach out to @LGUSSupport for personalized guidance and tips.
Your feedback is valuable in helping us improve our products and services. ^Sam
- Cons mentioned:Dry time
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still early, hoping it will stay great. No vent to worry about, runs on regular wall power, so easy. Dry times are longer, but I dont care about time and don't do a lot of loads a week. If you do a lot of laundry this is probably not for you.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Nice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and works quite easily. Plus, it has lots of room!
I would recommend this to a friend - Cons mentioned:Dry time
Rated 3 out of 5 stars
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does the job, but it isn't as good as an ordinary washer/dryer combo. It takes about 3.5 hours to do a full cycle, and unlike a typical washer/dryer combo, you cannot wash another load of clothes while the previous one is drying. On the positive side, it just runs on a 110 outlet and does not need a vent. We have this in our garage as the "backup" unit in case the other one is unavailable for some reason.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, so easy to use and easy for kids do do their own laundry. I do think it takes a little longer than normal but its okay because I can throw laundry in righr before bed and not have to worry about seitching it over in the middle of the night
I would recommend this to a friend- Cons mentioned:Dry time
Rated 5 out of 5 stars
Combo dryer and washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It takes about 3hr to wash and dry! I would buy again
I would recommend this to a friend - Cons mentioned:Dry time
Rated 5 out of 5 stars
Would buy it again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This far this unit has been amazing. No switching of laundry. We have not had any issues with items coming out moist like people mentioned about these all in ones. Yes, a whole cycle takes longer but how many of us sit and wait for the washer to end so we can immediately switch it to the dryer. For us, with work, it has actually saved time. Plus it uses next to no electricity.
I would recommend this to a friend - Cons mentioned:Dry time
Rated 4 out of 5 stars
Lg 5 cu ft combo wash and dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine. Love not having to transfer wet clothes from washer to dryer. Heavier loads not quite dry all the time may need additional 15-20 minutes drying.
I would recommend this to a friend
















































