Customer Ratings & Reviews
- Model:
- WM6998HBA
- |
- SKU:
- 6568166
Customer reviews
Rating 4 out of 5 stars with 521 reviews
(521 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time3.7
Rating 3.7 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. Users appreciate its large capacity, cleaning performance, and convenient size as a washer/dryer combo. However, some customers have concerns regarding the extended dry times and some report an unpleasant smell after washing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Energy efficiency, Noise level
Rated 5 out of 5 stars
LG WASHCOMBO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE LOVE OUR LG ALL-IN-ONE ELECTRIC WASHER/DRYER. IT'S VERY QUIET AND EFFICIENT. WE'RE GLAD WE PURCHASED AN ALL-IN-ONE.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
So Far So Good . . .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Quiet. Efficient. Very little lint as compared to my last dryer. Just ran a larger load to see how it would perform, and it performed just as well as it did with smaller loads. Only had to add drying time once with some towels, but that happened with my past dryers too. And I really didn't need to add much more time. Interestingly, the larger load was not the one that required more time!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
All in One Washer-Dryer Combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size . Very easy to use. Washes and drys everything perfectly.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 4 out of 5 stars
Spacesaver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, hope to free up some room in laundry when we remove old dryer. Kept it just in case and for heavy laundry days.
I would recommend this to a friend Rated 1 out of 5 stars
Open Box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open box item (returned by another customer) yesterday 25 June. Very obvious this machine was not checked over by anyone. Ran it and it started to flood water out of the lint filter. Took the filter out and shined a flashlight down the grate and it was completely blocked over by lint clogging the filter. This is more of a review on best buy not holding up there descriptions of open box items.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mike. Thanks for sharing your experience about the LG Wash Combo (WM6998HBA) model, and we understand your concern about the lint filter being clogged and causing the machine to flood. Our aim is to provide excellent products that meet customer needs.
If you plan to clean the lint filter yourself, remember to disconnect the power first. Gently remove debris to prevent further issues. For guidance, check out this link: https://www.youtube.com/watch?v=kJRxnSzQA6k. For other common concerns, refer to our general usage instructions to keep everything running smoothly. You can find the full guide here: youtube.com/playlist?list=PL3PHk-jaLdvrEZzohaKRHFlzolUB9wzb6.
Feel free to reach out to us on social media @LGUSSupport if you need help with the unit or any other issues. We’re here to assist. ^Juvy
- Cons mentioned:Dry time
Rated 3 out of 5 stars
Great Unit. Long Drying Time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This concept is a great idea. A great look in the laundry room. I just can't give 5 stars because the drying time is very long! I tried this unit out for about a week and the drying took anywhere from 5-7 hours.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Extremely pleased!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great decision. We didn’t really know how well we would like the unit. We liked how it would fit in a tight utility closet and the energy saving features. We just load it up and return in roughly 2-3 hrs. All done. Saves time as we don’t have to worry about switching the clothes from one unit to the other. Consider the down time of when you are not around or forget to switch from washer to dryer. If you are really concerned about time. Buy another unit (wait for a great sale as we did). Two loads completely done in 2-3 hrs. The clothes feel and smell fresh. They are also not over dried due to excessive heat. They actually feel slightly moist, but still dry if you know what I mean. Just make sure you keep the both filters clean (easy) and you shouldn’t have a problem. Very pleased and happy. Highly recommended.
I would recommend this to a friend- Pros mentioned:Ease of use, Energy efficiency
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, energy efficient, easy too use Highly recommended
I would recommend this to a friend - Cons mentioned:Dry time
Rated 4 out of 5 stars
Compact, so far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Only downside is the size makes loads smaller and takes longer to dry. May need to buy a second one to maximize time...
I would recommend this to a friend Rated 5 out of 5 stars
GREAT CHOICE FOR WASHER/DRYER COMBO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had limited space to place a washer & dryer. So got this combo to conserve space. Was undecided between this one & Samsung. Ultimately ended up with the LG & glad i did. Works great. Yes it does take long to wash AND dry. But overall a great machine if your looking to conserve or have limited space.
I would recommend this to a friend- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Convenient and Space-Saving
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it can wash and dry in one cycle. Really simplifies laundry not having to remember or take time to switch the laundry over. Used the space saved by not having a separate dryer for additional organization.
I would recommend this to a friend Rated 4 out of 5 stars
Worth it...so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks as good as a washer/dryer can. I would rank higher but I haven't owned it long enough to have an honest opinion.
I would recommend this to a friend- Pros mentioned:Energy efficiency
Rated 4 out of 5 stars
Nice unit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space saving unit. Used upstairs in bathroom. Still takes a little longer but not that bad.
I would recommend this to a friend Rated 4 out of 5 stars
Eveything works great, only 1 con
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry time , wash time and everything else is very good. The ony problem I have with it is the lint the accumulates in the door gasket after every dry cicle. I understand I must clean the filter after every wash and dry, but now also cleaning the gasket it’s really too much time and struggle.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer so far has been amazing. It is so easy to throw a load in and it is completely dried when it is done. So nice not having to switch to a separate dryer. Also, it saved us a lot of space in a tiny apartment.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great combination washer/dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is doing a wonderful job washing and drying the clothes without having to move them between machines. The Wi-Fi connection also means I get notified on my phone when the cycle is complete. It also sends a follow-up reminder if the clothes are not removed.
I would recommend this to a friend Rated 5 out of 5 stars
I love having the newest tech at home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new tech! Loved how the machine just dries my clothes right after the wash and no need to remember to transfer the clothes over. Also amazing that it fits in my small hallway. So great, definitely 10/10 would recommend! Just make sure to get the 5-year warranty, since it's new tech.
I would recommend this to a friendRated 5 out of 5 stars
Washer/Dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good investment for my family and I would recommend it to anyone.
I would recommend this to a friend- Cons mentioned:Dry time
Rated 1 out of 5 stars
Drying issues after 10 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My machine is constantly telling me to clean the filter, even though I cleaned all three filters thoroughly. It's not drying clothes properly and is accumulating moisture in the lint trap. Will be looking to get my money back on this machine and replace with a different brand.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Shane. Thank you for sharing the details of your LG Wash Combo (WM6998HBA) model. We understand how important it is for your washer/dryer combo to dry clothes efficiently, and we’d like to help improve the performance.
For this model, one helpful step is to check the condenser and exhaust areas for any hidden lint or blockages. Even after cleaning the three filters, lint can sometimes accumulate deeper in the air circulation path, which may trigger the “clean filter” alert and cause excess moisture in the lint trap. Running the Tub Clean cycle can also assist in clearing buildup that affects drying efficiency. You can find more guidance on maintenance and troubleshooting here: https://www.youtube.com/watch?v=y6ZpcvjFcvo. If the issue continues after these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can provide further assistance tailored to your unit. ^Juvy
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Amazing combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer/dryer combo suitable for a family of four. It’s very convenient as you don’t need to transfer clothes from the washer to the dryer, and the typical wash/dry cycle lasts around one hour and 35 minutes. We are very happy with our choice.
I would recommend this to a friend
















































