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Customer Ratings & Reviews

$2,099.99
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Comp. Value: $3,299.99

Customer reviews

Rating 4 out of 5 stars with 557 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. The large capacity and cleaning performance are also appreciated by users. However, some customers have expressed concerns regarding the extended dry times and an unpleasant smell after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 557 reviews
  • Cons mentioned:
    Dry time

    Rated 4 out of 5 stars

    Compact, so far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Only downside is the size makes loads smaller and takes longer to dry. May need to buy a second one to maximize time...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in One Washer-Dryer Combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size . Very easy to use. Washes and drys everything perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Energy efficiency

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, energy efficient, easy too use Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it...so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks as good as a washer/dryer can. I would rank higher but I haven't owned it long enough to have an honest opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Convenient and Space-Saving

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can wash and dry in one cycle. Really simplifies laundry not having to remember or take time to switch the laundry over. Used the space saved by not having a separate dryer for additional organization.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, quiet and a great choice.i shopped around and wasn’t sure this was the best choice but glad I went with it. It’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 4 out of 5 stars

    Nice unit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space saving unit. Used upstairs in bathroom. Still takes a little longer but not that bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decision. We didn’t really know how well we would like the unit. We liked how it would fit in a tight utility closet and the energy saving features. We just load it up and return in roughly 2-3 hrs. All done. Saves time as we don’t have to worry about switching the clothes from one unit to the other. Consider the down time of when you are not around or forget to switch from washer to dryer. If you are really concerned about time. Buy another unit (wait for a great sale as we did). Two loads completely done in 2-3 hrs. The clothes feel and smell fresh. They are also not over dried due to excessive heat. They actually feel slightly moist, but still dry if you know what I mean. Just make sure you keep the both filters clean (easy) and you shouldn’t have a problem. Very pleased and happy. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 3 out of 5 stars

    Great Unit. Long Drying Time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This concept is a great idea. A great look in the laundry room. I just can't give 5 stars because the drying time is very long! I tried this unit out for about a week and the drying took anywhere from 5-7 hours.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 1 out of 5 stars

    Worst dryer ever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We understood drying times could be longer but this is unacceptable! 24 hours constant drying for towels and anything else cotton. We are laying our underwear out in the room and our towels and bathroom rugs on the back porch to dry. We’ve had the product since January so we’ve spent some time working with different settings and trying things, but it is NOT performing. There are multiple areas to clear the lint from and a front drain, we do this 2x a week and it really hasn’t helped. Would not buy this ever again and would probably reconsider ever buying LG again as this product is so awful.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, KARLEENEU. Thank you for sharing your experience with us regarding the LG 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump in Black Steel. We understand that the drying times for your cotton items, like towels, are not meeting your expectations, even after clearing the lint and drain areas. We appreciate that you've been working with the settings since acquiring the unit in January.

      We understand your inquiry about the long drying times. With an all-in-one unit that uses a ventless heat pump, one factor that can often impact drying performance is the size of the load and the thickness of the fabric. For heavy or bulky items like towels, we recommend selecting the "Normal" cycle with the "More Dry" or "Max Dry" level, and ensuring the load size is slightly smaller than a full wash load to allow proper air circulation.
      https://www.bestbuy.com/product/lg-5-0-cu-ft-he-smart-mega-capacity-all-in-one-electric-washer-dryer-washcombo-with-steam-and-ventless-inverter-heat-pump-black-steel/JJ8VPZQ98S
      For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved our lives! We love this appliance. It’s fast and it’s quiet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eveything works great, only 1 con

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry time , wash time and everything else is very good. The ony problem I have with it is the lint the accumulates in the door gasket after every dry cicle. I understand I must clean the filter after every wash and dry, but now also cleaning the gasket it’s really too much time and struggle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great combination washer/dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is doing a wonderful job washing and drying the clothes without having to move them between machines. The Wi-Fi connection also means I get notified on my phone when the cycle is complete. It also sends a follow-up reminder if the clothes are not removed.

    I would recommend this to a friend
  • Cons mentioned:
    Dry time

    Rated 4 out of 5 stars

    Perfect for apartment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Does take a long time to dry but otherwise it’s perfect for an apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having the newest tech at home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new tech! Loved how the machine just dries my clothes right after the wash and no need to remember to transfer the clothes over. Also amazing that it fits in my small hallway. So great, definitely 10/10 would recommend! Just make sure to get the 5-year warranty, since it's new tech.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer so far has been amazing. It is so easy to throw a load in and it is completely dried when it is done. So nice not having to switch to a separate dryer. Also, it saved us a lot of space in a tiny apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the many features /settings offered. It saves room vs. having a washer and dryer separate. You also can just use the washer or just the dryer. The negative is that when I use the dryer it doesn't dry blankets and towels thoroughly. However, I am just getting used to it as I haven't had it very long so I need to work with it more to figure out what setting works best.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer/dryer combo suitable for a family of four. It’s very convenient as you don’t need to transfer clothes from the washer to the dryer, and the typical wash/dry cycle lasts around one hour and 35 minutes. We are very happy with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and does take a large amount. Our space was limited and thus worked perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    LG Waser and Dryer Combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this specifically with space saving in mind. It works as is should. One feature that is really nice is the Bluetooth connection for the app. Its convenient to check on the current cycle and how much time is left.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, We're pleased to hear that you're enjoying the space-saving design of your LG product and that it's working as expected. The Bluetooth feature for the app sounds very convenient and we're glad you find it helpful for monitoring your cycles. Thank you for sharing your positive experience with us.^Cris LG

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