Customer Ratings & Reviews
- Model:
- WM6998HBA
- SKU:
- 6568166
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. The large capacity and cleaning performance are also appreciated by users. However, some customers have expressed concerns regarding the extended dry times and an unpleasant smell after washing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Energy efficiency
Change is not always for the better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a fan of technology and a champion for change, I had high hopes for this washer-dryer combo. I believed the savings in heating and drying electricity and time would outweigh the sacrifice of having a perfect device or a pair of devices. However, the washer-dryer combo did not meet my expectations. I struggled to convince my wife that we needed to adapt and embrace change, which I had promoted as a great thing. Unfortunately, I ended up feeling like a snake oil salesman because this unit fell short. The time it takes to complete a load of laundry is completely unsustainable for a family of four, even if you do laundry every day, which is not a lot of clothes. I hope you have a really good iron and ironing board if you decide to own this unit. I’d recommend saving the money, sacrificing the space, and spending a little bit more on electricity to get a traditional washer-dryer setup.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Charlie. Thanks for sharing your thoughts on the LG Wash Combo (WM6998HBA) model. We appreciate your enthusiasm for technology and understand the challenges you've faced with this unit. We strive to provide reliable, high-quality products exceeding our customer's needs. As a first step, we recommend checking if the load size is appropriate for the washer-dryer combo, as overloading can extend drying times. Additionally, using the "Drying Boost" option can help enhance drying efficiency. For additional guidance, visit https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further and explore possible solutions. We appreciate your patience and look forward to helping you. ^Juvy
- Pros mentioned:Energy efficiency
TD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Washer/Dryer combo is amazing. I have a small laundry room and this totally solved my space issue.
I would recommend this to a friend Newrly perfect for a family of 5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I convinced my wife that it would ge less work and more efficient to have a combo washee and dryer. When our washee started to have issues, I started shopping for this model. This is truly s smart appliance. It reminds you to clean the filter, refill the detergent and to remove your clean clothes. It is really important to read the manual as the instructions and performing of regular cleaning are key to good preventative maintenance.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with our combo washer and dryer. We are thrilled to hear that it has been a smart appliance for you and your wife, making laundry easier and more efficient. Regular maintenance is important to keep your appliance running smoothly, and we appreciate your attention to this detail. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing LG! ^Cris.
- Pros mentioned:Cleaning performance
Good Investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this machine very much. It is capable and compact. We needed both with our changing lifestyle. It cleans well. It dries well. It delivers like all our LG appliances have.
I would recommend this to a friend - Pros mentioned:Ease of use
great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we had hoped for and more! Just set the thing and go, come home to dry, just wish it folded them!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We are thrilled to hear that your LG dryer has met and exceeded your expectations. We understand the convenience of setting it and coming home to dry clothes. Your suggestion about having a feature to fold clothes is noted and we appreciate your feedback. If you have any other suggestions or feedback, please feel free to share with us. Thank you for choosing LG. ^Cris
Nice space saving machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been wanting to get a WashCombo since last Christmas. We finally got one from BestBuy and it was on sale for $1999.99. We love it very much so far. Do utilize its APP.
I would recommend this to a friendFingers crossed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m hoping it works out really good for us as we did a lot of research before buying it. Unfortunately we haven’t been able to use it yet because we are needing to get the pedestal for it and move it so it will work out better for us
I would recommend this to a friendThe LG combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the right user. Drop the wash in at night pick it up in the morning all done.
I would recommend this to a friend- Pros mentioned:Energy efficiency
Perfect for a busy person
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Savs time and energy efficient.
I would recommend this to a friend Washer/Dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good investment for my family and I would recommend it to anyone.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance is working nicely. My wife likes not having to transfer the clothes.
I would recommend this to a friend - Pros mentioned:Ease of use
Time saver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, clothes come out hot, and saves you time by not having to put the clothes into the dryers.
I would recommend this to a friend Washer/Dryer combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it works great, with the pedestal it's a little tough to get properly balanced due to the heavy weight of the machine.
I would recommend this to a friendTower washer machine LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is very modern, all digital, good ability to wash and dry.
I would recommend this to a friendGreat machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy the LG washer/dryer combo. We call it the WMD (weapon of mass destruction or washing machine w/dryer). Love it ❤️
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We're thrilled to hear that you're enjoying your LG washer/dryer combo! Calling it the "WMD" is a fun and creative nickname. Thank you for your kind words and for choosing LG for your laundry needs. If you ever have any questions or need assistance, feel free to reach out. We're here to help! ❤️ ^Cris.
- Pros mentioned:Ease of use
Washer/Dryer Combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer/dryer combo….had a little mix up with my delivery, but Best Buy corrected it and delivered the correct machine
I would recommend this to a friend - Pros mentioned:Ease of use
Best purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy install also very nice works amazingly a lot of settings for different things
I would recommend this to a friend Love it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the machine so far for 6 loads of laundry. I have never filled the drum more than 1/2 full. It has only taken 2 hours to wash and dry each load and the clothes and towels have always come out dry. I have seen reviews with people complaining about the clothes not coming out dry. They must be overfilling the drum. You need to clean out the lint filter after every load and you should wipe down the rubber gasket after every load. So far I love it!
I would recommend this to a friend- Cons mentioned:Dry time
ABSOLUTELY NOT!!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your time, money, and frustration! DO NOT BUY THIS ALL IN ONE. Lint stays in the drum, condensation builds up in the actual lint tray, and it will stay in dry mode on 4 min for 8 bleeping hours. Your clothes will not dry and forget about trying to wash a comforter. Spent way too much having to hang dry items after 50-11 hours of wait time. I'm so upset and should not have to take clothes to a laundromat. NEGATIVE STARS!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We understand your situation with the WM6998HBA. We understand how concerning it is when expectations aren't met, especially with drying performance and lint buildup. One troubleshooting step you might try is cleaning the lint filter and ensuring proper ventilation—blocked airflow can impact drying efficiency. Additionally, checking the load size and fabric type settings may help optimize drying results. You may access this link related to your concern:https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363. We’d love to assist you further and explore possible solutions. Please send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your patience. —Avril
- Pros mentioned:Energy efficiency
Excellent choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll admit I was skeptical at first, but I absolutely love this machine! Also saves on electric costs as well. Couldn’t be happier!
I would recommend this to a friend
