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Customer Ratings & Reviews

Your price for this item is $2,199.99
The previous price was $2,999.99

Customer reviews

Rating 4.2 out of 5 stars with 191 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 191 reviews
  • Rated 3 out of 5 stars

    Not worth the headaches!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The All in one is not quite ready for the market! I first had the GE "twice" it was a problem and sent it back, then tried the LG which was recommended to me by Pacific Sales rep. This is the second one the first purchase lint box stuck in place and we ordered a replacement. The replacement has been in our home about a month, the first few days our clothes came out wet!! We have one setting we now use for everything "it takes time to figure out the many available settings" WAY TOO MUCH WORK!! finally though the one setting is working ok, BUT once in a while it keeps drying past the normal dry time and the machine gets hot and needs to be shut down, so I am afraid to leave it on while I am out. To me they are great but it takes a long time to wash and dry and then babysit the machine. Also they do not take a large load or large comforters. For 3 grand if I had a better way to vent the normal machines I would stay with them many times over!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for smaller households.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for about a month and really no big issues. Had to add whites load option to the interface but that was easy with the ThinQ app. Recommend smaller loads as bigger loads will take hours to complete. Great for smaller households. Also do not recommend for families who do a lot of laundry as it will take anywhere from 1.5 hours for a small pad to 3+ hours for larger loads and you’d be tying up a washer and dryer during that time instead of having multiple loads going at once.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your feedback with us about your LG washer! We are pleased to hear that you have not encountered any major issues and found it easy to add the whites load option via the ThinQ app. Your recommendation regarding smaller loads for faster completion time is noted, as well as your advice for smaller households. We appreciate your input and if you have any other concerns or questions, please feel free to contact us. Thank you for choosing LG! ^Cris. LG

  • Cons mentioned:
    Drying time

    Rated 4 out of 5 stars

    Compact, so far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Only downside is the size makes loads smaller and takes longer to dry. May need to buy a second one to maximize time...

    I would recommend this to a friend
  • Pros mentioned:
    Detergent reservoir

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one washer is a space and time saver. Load, and select your settings. Washer also has detergent and softener reservoirs. Which doesn't need to be filled every wash. Average wash dry is between 2 - 4 hours. Depending on load, extra rises and dirt setting. All in all best purchase we made.

    I would recommend this to a friend
  • Pros mentioned:
    All-in-one

    Rated 5 out of 5 stars

    Lg all in one combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old lg front loader washer and dryer that was over 13 years old. Seen this all in one and decided to give it a shot. Works just like it should. Don’t have to worry about changing the load over. Needs no vent or gas hook up. Runs off 110v outlet

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We're thrilled to hear that you upgraded to the LG all-in-one washer and dryer! It's fantastic that it's working seamlessly for you and providing the convenience of not having to switch loads over. The fact that it doesn't require a vent or gas hookup, and can run off a standard 110v outlet, adds to the ease of use. If you ever have any questions or need assistance, please feel free to reach out. Thank you for being a loyal LG customer! ^Cris. LG

  • Pros mentioned:
    Efficient

    Rated 5 out of 5 stars

    Laundry done all in one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this combo washer and dryer. Put my clothes in and washes and drys in less than 2 hours without my having to switch out the loads from washer to dryer. I love anything that makes things easy and convenient.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We are happy to hear that you are enjoying the convenience and efficiency of your LG washer and dryer combo. Simplifying your laundry routine is definitely a great benefit. Thank you for sharing your positive experience with us. If you have any questions or need assistance in the future, feel free to reach out to us. We appreciate your feedback and support. ^Cris. LG

  • Rated 5 out of 5 stars

    Never going to back to separate washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints here. Best for my use case as I transferring wet clothes is not fun; I load dry clothes and get fresh clothes out of it, like a magic genie. Most important thing to remember is to never fill more than half the capacity to allow for enough breathing space (during drying). AI mode is really handy for general use. Towel and bedding mode is specific use case Allergen mode is good as well for steam washing. No guess work about amount of detergent required, just fill in the tank once and forget. Clean the lint once every few cycles. Low electricity usage due to heat pump and low water usage due to AI mode.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We're so glad to hear that you are enjoying the convenience and efficiency of your LG washer and dryer. It's fantastic to know that the machine is working well for your specific use case and that you find the AI mode and different washing settings helpful. Thank you for sharing your tips about not overloading the machine and regularly cleaning the lint filter – these are important maintenance reminders. We're happy to hear that the features like the detergent tank and energy-saving technology are making laundry easier and more cost-effective for you. If you have any questions or need support in the future, please feel free to reach out to us. Thank you for choosing LG. ^Cris LG

  • Rated 5 out of 5 stars

    Loving my new washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine for about a month now and I have to say I'm very happy that I purchased this machine it was a hard decision but i decided on this one because of its size its a great machine washes and dries really well they should of thought of this idea a long time ago not everyone has space in their home for a separate washer and dryer so this was great for me I'm still getting use to all the settings being theres so many but if you purchase it you wont be disappointed!

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 4 out of 5 stars

    The ease of a all in one machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a couple of wash cycles to get rid of the smell. As long as you don't overload it, it dries just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and does take a large amount. Our space was limited and thus worked perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    What a lucky find.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been a dream so far. It washes and dries pretty fast compared to using two separate machines and creates so much extra space. It is super quiet, which is a delight. There are videos available for maintenance and the pedestal with drawer is a must.

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 1 out of 5 stars

    Pet Hair Causes a Massive & Messy Drainage Issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have pets, do not buy this all in one LG. The ventless system causes the hair to get all over the drain around rubber gasket of the door. I had to take a wash rag and a paper towel to clean the gasket after every single wash. I also had to remove the drainage filter on the bottom left hand side each time that I finished a load. Let me tell you that it was gross getting a palm size load of hair out of the machine. If you do forget to do this once you will get a drainage error message. To fix this problem, you need to get a shallow baking pan and unplug a small rubber hose. There is a ton of water to drain, so this means emptying the pan 3-4 times, so you are pretty much stuck watching this machine drain slow as a snail. If you don't, you will probably make an even bigger mess like I did. Water ended up all over the floor. At first I loved this machine. It does take forever, and it routinely has been 3 1/2 to 4 1/2 hours, but not changing the laudry over was nice. It took a lot of the hair off of the clothes, but the machine having a drainage issue all the time is a deal breaker. I cannot spend that much time and energy cleaning a machine just to use it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for bringing these concerns to our attention. I'm truly sorry to hear about the struggles you've been facing with your LG all-in-one machine. It sounds like it's been a very frustrating experience, especially with the ventless system causing hair to clog the drain and gasket. Having to clean the gasket and drainage filter after every wash must be tiring. Dealing with a drainage error and having to manually drain the water multiple times just adds more inconvenience. It's disappointing to hear that a machine you initially liked has turned into such a hassle to maintain. Your frustration and disappointment are completely understandable. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 5 out of 5 stars

    Best machine ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t listen to the naysayers. This thing doesn’t take long at all to dry. I love that I don’t have to worry about transferring it from one washer and dryer to the other. Just set it and forget it, which is usually what I do because I have ADHD lol Speaking of it’ll send a nice little reminders on your phone that you forgot the laundry in the washing machine for three days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this washer/dryer combo from LG this week and it’s amazing! Yes it does sometimes take a little longer to dry but I had a LG washer and dryer and the washer always went off balanced the last few years and the dryer never completely dried my clothes so this one does everything in about 2.5 hours. If you want a bigger washer/dryer this isn’t for you but I find it works great for our family. We just do laundry throughout the week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the machine so far for 6 loads of laundry. I have never filled the drum more than 1/2 full. It has only taken 2 hours to wash and dry each load and the clothes and towels have always come out dry. I have seen reviews with people complaining about the clothes not coming out dry. They must be overfilling the drum. You need to clean out the lint filter after every load and you should wipe down the rubber gasket after every load. So far I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good . . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Quiet. Efficient. Very little lint as compared to my last dryer. Just ran a larger load to see how it would perform, and it performed just as well as it did with smaller loads. Only had to add drying time once with some towels, but that happened with my past dryers too. And I really didn't need to add much more time. Interestingly, the larger load was not the one that required more time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a perfect fit for our home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally speaking the all in one combo does an excellent job washing clothes and is a great dryer as well. For the most part the LG appears to be well designed from a user perspective. This goes from the mundane like the lint trap to the esoteric like the best combination of washing and drying functions. The LG app is well designed and reasonably easy to install and use. One of the big benefits that we received from the combo unit was that since it uses less space than a traditional washer plus dryer setup, we gained more useable room in our small washroom. Finally, the relatively large washing/drying capacity has made our workflow much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice space saving machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been wanting to get a WashCombo since last Christmas. We finally got one from BestBuy and it was on sale for $1999.99. We love it very much so far. Do utilize its APP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newrly perfect for a family of 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I convinced my wife that it would ge less work and more efficient to have a combo washee and dryer. When our washee started to have issues, I started shopping for this model. This is truly s smart appliance. It reminds you to clean the filter, refill the detergent and to remove your clean clothes. It is really important to read the manual as the instructions and performing of regular cleaning are key to good preventative maintenance.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with our combo washer and dryer. We are thrilled to hear that it has been a smart appliance for you and your wife, making laundry easier and more efficient. Regular maintenance is important to keep your appliance running smoothly, and we appreciate your attention to this detail. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing LG! ^Cris. LG

  • Pros mentioned:
    All-in-one

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good washing machine, it makes things easier for you because you don't have to take it from one machine to another, since it does everything

    I would recommend this to a friend