Customer Ratings & Reviews
- Model:
- WM6998HVA
- |
- SKU:
- 6568165
Customer reviews
Rating 4 out of 5 stars with 560 reviews
(560 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time3.6
Rating 3.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. The large capacity and cleaning performance are also appreciated by users. However, some customers have expressed concerns regarding the extended dry times and an unpleasant smell after washing.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little skeptical events ability to dry effectively giving the method however aside from the time it takes to dry you can't really tell the difference I really don't understand why everyone doesn't have a unit like this although I must say I was looking at the wattage I'll be interested to see if there is an increase in my electric bill we'll see but slowly based off experience highly recommend it's an investment and as I said it's worth every penny
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Washer/dryer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! The washer and dryer takes a little bit longer than it expected, but it fits perfectly because it is ventless.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Surprise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a dream. Works well, quiet, but takes a bit longer.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Best purchase all year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is awesome the only downfall is it takes 3 to 4 hours to dry but considering that it’s ventless and it uses a heat pump it makes sense I would no trade it because of the ability I have to put this in my apartment where I don’t have a laundry room is well worth it.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Loving my new washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this machine for about a month now and I have to say I'm very happy that I purchased this machine it was a hard decision but i decided on this one because of its size its a great machine washes and dries really well they should of thought of this idea a long time ago not everyone has space in their home for a separate washer and dryer so this was great for me I'm still getting use to all the settings being theres so many but if you purchase it you wont be disappointed!
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 years later and I'm still highly satisfied. I haven't had any issues with the unit.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 2 out of 5 stars
LG All-In-One washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having one matchine to set and forget. But we have encountered a few things we have to say may have not been the best choice. The loads have to be very small to dry completely after the 2-3 hours. And our shirts or uniforms come out of the dryer wrinkled which didn’t have that issue with a separate dryer / washer machines. We are having to do an additional drying cycle for 30 min to make sure it dries but remains wrinkled. We have also noticed the top of the dryer seems to collect dust on the top where the filter is located so the dryer looks dirty. After the month, we were re-thinking the investment since our last washer and dryer had lasted us 8 years and still was drying. The only reason we purchased this machine was to upgrade and hope to see a decrease in energy consumption.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Becca. Thank you for sharing your detailed experience with the WM6998HBA Washer Dryer Combo. It’s important that your appliance meets your needs effectively. Here are some tips to help improve your experience:
1. For optimal drying, try to keep the load sizes smaller. Washer dryer combos typically handle smaller loads better than traditional separate machines. Overloading can result in longer drying times and wrinkles.
2. To reduce wrinkles, consider using the Wrinkle Care or similar setting if available. You can also try removing items promptly once the cycle is complete and hanging them up immediately to minimize wrinkling.
3. If you find that clothes aren’t fully dry after the initial cycle, using a short additional drying cycle is a good practice. However, ensure the load isn’t too large as this can hinder the drying efficiency.
4. Regularly cleaning the filter and wiping down the exterior can help keep your machine looking clean and prevent dust buildup.
5. While washer dryer combos can be efficient, their drying capabilities can differ from separate units. Monitoring energy consumption can help gauge if the expected savings are being met.
For further assistance, our support team is available to help optimize your washer dryer combo’s performance. Reach out to @LGUSSupport for personalized guidance and tips.
Your feedback is valuable in helping us improve our products and services. ^Sam
Rated 4 out of 5 stars
Lg 5 cu ft combo wash and dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine. Love not having to transfer wet clothes from washer to dryer. Heavier loads not quite dry all the time may need additional 15-20 minutes drying.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 2 out of 5 stars
LG washer dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming in the LG washer seemed like it will be a perfect fit for my home and family, but it was nothing what I expected. The washer itself washes the clothes nicely and get them clean the cycles that it have are good cycles, but the drying capacity and timeframe takes a very long time. I’m finding myself having to re-dry the clothes. It takes over four hours for clothes to dry to then have to Restart the dryer to dry the clothes all over again the lint box is always asking to be cleaned, even when it’s not nearly any lit in the screen, great concept, poor production.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Anna. Thank you for sharing your feedback with us regarding the LG Wash Combo (WM6998HBA) model. We understand your concern about the drying capacity and the extended drying times. We aim to offer top-notch products that exceed our customers' needs and expectations. Here are a couple of things you can try to improve drying performance: check that the vent hose isn’t kinked and is properly connected, as airflow issues can slow drying. Lint can also accumulate in the vent system, so inspect it thoroughly. Additionally, avoid overloading the dryer; try smaller loads to increase efficiency. For more help, check out https://www.youtube.com/watch?v=y6ZpcvjFcvo.
If these tips don’t help, message us on social media @LGUSSupport with your unit details, and our team will assist you. ^Juvy
Rated 5 out of 5 stars
New to owning a LG wash/dry combo and I love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New to owning a LG, I got to say I love the flexibility of washing and drying in the same machine. At times I need to give heavier clothes an extra 30min. to dry, but well worth it. unit is LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does the job, but it isn't as good as an ordinary washer/dryer combo. It takes about 3.5 hours to do a full cycle, and unlike a typical washer/dryer combo, you cannot wash another load of clothes while the previous one is drying. On the positive side, it just runs on a 110 outlet and does not need a vent. We have this in our garage as the "backup" unit in case the other one is unavailable for some reason.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellence product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product, easy to use, works quickly and efficiently, compared to another combo I had before, this one has a difference from heaven to earth and as for drying, I compare it with a traditional dryer, I was impressed with its finish. I recommend it without any problem.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 1 out of 5 stars
Washer and dryer combo thumbs down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes good dries like crap The clothes will wash well for this over priced machine but if you want it dry, you have to keep turning it on forever
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Heather. Thank you for reaching out. We understand the importance of having your LG Wash Combo (WM6998HBA) model wash and dry effectively, and we appreciate you sharing what you’re experiencing with the drying performance. We want to help you get the best results from your unit.
One helpful step you can try is running the Dryer Performance Test found in the machine’s settings. This test helps identify whether the sensor‑dry system is detecting moisture correctly. Also, for combo units like the WM6998HBA, selecting a lower spin speed during the wash cycle can leave clothes wetter, so using High or Extra High spin before drying can significantly improve results. More guidance here: https://www.youtube.com/watch?v=y6ZpcvjFcvo. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Rated 5 out of 5 stars
LG WASHCOMBO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE LOVE OUR LG ALL-IN-ONE ELECTRIC WASHER/DRYER. IT'S VERY QUIET AND EFFICIENT. WE'RE GLAD WE PURCHASED AN ALL-IN-ONE.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Would buy it again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This far this unit has been amazing. No switching of laundry. We have not had any issues with items coming out moist like people mentioned about these all in ones. Yes, a whole cycle takes longer but how many of us sit and wait for the washer to end so we can immediately switch it to the dryer. For us, with work, it has actually saved time. Plus it uses next to no electricity.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and works quite easily. Plus, it has lots of room!
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 3 out of 5 stars
Two in one machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes to long to wash and dry. Does not dispense the soap and detergent effectively.
No, I would not recommend this to a friendRated 5 out of 5 stars
I love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Just get it and not have to do double work anymore.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Technology amazed!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So in love with my washer dryer combo. I would love to get another once my dryer goes out on me.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Spacesaver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, hope to free up some room in laundry when we remove old dryer. Kept it just in case and for heavy laundry days.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friend















































