Customer Ratings & Reviews
- Model:
- WM6998HVA
- |
- SKU:
- 6568165
Customer reviews
Rating 4 out of 5 stars with 561 reviews
(561 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time3.6
Rating 3.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. The large capacity and cleaning performance are also appreciated by users. However, some customers have expressed concerns regarding the extended dry times and an unpleasant smell after washing.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Washer dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the many features /settings offered. It saves room vs. having a washer and dryer separate. You also can just use the washer or just the dryer. The negative is that when I use the dryer it doesn't dry blankets and towels thoroughly. However, I am just getting used to it as I haven't had it very long so I need to work with it more to figure out what setting works best.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and does take a large amount. Our space was limited and thus worked perfect.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer/dryer combo suitable for a family of four. It’s very convenient as you don’t need to transfer clothes from the washer to the dryer, and the typical wash/dry cycle lasts around one hour and 35 minutes. We are very happy with our choice.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
LG Waser and Dryer Combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this specifically with space saving in mind. It works as is should. One feature that is really nice is the Bluetooth connection for the app. Its convenient to check on the current cycle and how much time is left.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We're pleased to hear that you're enjoying the space-saving design of your LG product and that it's working as expected. The Bluetooth feature for the app sounds very convenient and we're glad you find it helpful for monitoring your cycles. Thank you for sharing your positive experience with us.^Cris
Rated 5 out of 5 stars
Only thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfectly, no noise, perfect capacity, i like it
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Combo dryer and washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It takes about 3hr to wash and dry! I would buy again
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Little
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was delivered with no problems Easy to use cloths comes out dry.very happy with this machine.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 1 out of 5 stars
Open Box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open box item (returned by another customer) yesterday 25 June. Very obvious this machine was not checked over by anyone. Ran it and it started to flood water out of the lint filter. Took the filter out and shined a flashlight down the grate and it was completely blocked over by lint clogging the filter. This is more of a review on best buy not holding up there descriptions of open box items.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mike. Thanks for sharing your experience about the LG Wash Combo (WM6998HBA) model, and we understand your concern about the lint filter being clogged and causing the machine to flood. Our aim is to provide excellent products that meet customer needs.
If you plan to clean the lint filter yourself, remember to disconnect the power first. Gently remove debris to prevent further issues. For guidance, check out this link: https://www.youtube.com/watch?v=kJRxnSzQA6k. For other common concerns, refer to our general usage instructions to keep everything running smoothly. You can find the full guide here: youtube.com/playlist?list=PL3PHk-jaLdvrEZzohaKRHFlzolUB9wzb6.
Feel free to reach out to us on social media @LGUSSupport if you need help with the unit or any other issues. We’re here to assist. ^Juvy
Rated 5 out of 5 stars
10/10 would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall design, cycles do take a while but works out fine for me because I just put it in before I go to bed and it’s ready in the morning. Even have dried clothes that usually shrink but haven’t in this dryer. Love the lint filter system as well.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Lg all in one combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced old lg front loader washer and dryer that was over 13 years old. Seen this all in one and decided to give it a shot. Works just like it should. Don’t have to worry about changing the load over. Needs no vent or gas hook up. Runs off 110v outlet
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We're thrilled to hear that you upgraded to the LG all-in-one washer and dryer! It's fantastic that it's working seamlessly for you and providing the convenience of not having to switch loads over. The fact that it doesn't require a vent or gas hookup, and can run off a standard 110v outlet, adds to the ease of use. If you ever have any questions or need assistance, please feel free to reach out. Thank you for being a loyal LG customer! ^Cris.
Rated 5 out of 5 stars
Great upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and does the laundry very clean and dry.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 2 out of 5 stars
Look at different unit. Technology isn't there
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the unit is working it was great. Easy to start and just let run and pull out clean dry clothes. Then the issues started. We've had three service calls to come fix the unit. None of which have actually fixed the original issue. Bought Jan. 2024 and worked great for 6-8 months. Suggest going with separate units. Too much money for issues and we regularly cleaned machine and still had it break down.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Deborah. Thank you for taking the time to share your experience with your LG Wash Combo (WM6998HBA) model. We understand the importance of a reliable laundry solution after acquiring a new unit. It's great to hear the machine worked well for you initially.
To resolve any issues, consider running the Tub Clean cycle if you haven't recently, as it helps maintain performance and prevent buildup. Access it via Settings > Maintenance > Tub Clean. Also, ensure the unit is level at all corners to reduce vibration-related problems that could impact washing or drying. For additional guidance, visit https://www.youtube.com/watch?v=16Uupf1OFmM. We’d like to take a closer look and assist you further. Please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can continue supporting you directly. ^Juvy
Rated 5 out of 5 stars
Press start and they come out clean and dry.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. It has made apartment living so much easier. It isnt loud and it doesn’t rattle the place on spin. However, with the pedestal it might. Works on 120V and no venting required.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 3 out of 5 stars
Dry is SLOW!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Kind of. The wash cycle works great. It gets everything really clean. The problem is on the dry cycle. If you do a big load it will take 12 hours or more to dry it. The work around is to do small loads and don't use "AI Wash-Dry". Instead, wash, then dry on a separate cycle.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Katus.
We appreciate you taking the time to submit your review for the ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA.
We recommend using dedicated cycles ((Jeans/Bedding/Towel) for heavier loads, which will help with a better drying performance.
Regularly cleaning the ezLintFilter located on the top of the WasherCombo™ All-in-One is key to optimal drying performance, and we recommend that you clean it after every cycle. Depending on how frequently you do your laundry, occasionally check the drain pump filter to remove any residue or foreign objects that might get caught in the filter...^Ivan.
The advertised "Wash and Dry in 2 Hours in This LG WashCombo™ All-in-One" is based on independent testing in Wash+Dry cycle with Dryer on Energy Saver mode, 10 lb. DOE (Department of Energy) standard load (October 2023).
Rated 4 out of 5 stars
LG review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the size and capacity of this unit. Still exploring all the options.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, so easy to use and easy for kids do do their own laundry. I do think it takes a little longer than normal but its okay because I can throw laundry in righr before bed and not have to worry about seitching it over in the middle of the night
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
All in one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in one washer is a space and time saver. Load, and select your settings. Washer also has detergent and softener reservoirs. Which doesn't need to be filled every wash. Average wash dry is between 2 - 4 hours. Depending on load, extra rises and dirt setting. All in all best purchase we made.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Feedback
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer great I don't have to go up and down basement stairs as often. This makes chances of falling less likely. I don't go down the basement until laundry done.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. I didn’t think I’d like it but I really do!! I put detergent & softener it. It will do up to 30 loads of clothes. I just put the laundry in the tub, turn it on and wait for the music to signal it’s done. Awesome!!!
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely am in love with this washer, dryer combo, takes up less space and seem to get the work done much faster
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
I would recommend this to a friend















































