Customer Ratings & Reviews
- Model:
- WM6998HVA
- SKU:
- 6568165
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. Users appreciate its large capacity, cleaning performance, and convenient size as a washer/dryer combo. However, some customers have concerns regarding the extended dry times and some report an unpleasant smell after washing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is awesome. I love being able to put the load in and that’s it until it’s washed and dried. And another cool feature is you it holds 18 loads of laundry soap and fabric softener. So you don’t add those every wash.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Great Invention
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works exactly as advertised. Washes and drys without having to move cloths from one machine to the other. Uses 110 instead of 220 so reduces the cost of laundry. Much quieter than other machines.
I would recommend this to a friend - Cons mentioned:Dry time
It's bad. I regret the purchase every day.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for 10 months and I can't stand it. I regret the purchase every day. Every time I run a load I have to spend 5 minutes cleaning lint off of the door seal. Every time I run a load it shakes and rattles and makes a general racket. About half the time I run a load it runs for hours and hours and I end up with damp laundry anyway. The lint filter is on the top so you can’t stack anything on top.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Flaximus. Thank you for sharing your feedback with us. We understand your concern about the LG Wash Combo (WM6998HBA) model. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the lint buildup on the door seal, we recommend checking the lint filter, as well as the drain pump filter, to ensure they’re clean and clear of any debris. If the buildup persists, please reach out to us so we can guide you through additional troubleshooting steps or explore service options. If the washer is not properly leveled, it can cause excessive vibration and noise. Make sure the washer is on a flat, level surface, and check that the adjustable feet are properly positioned. For the long wash cycles, and damp laundry, we suggest checking the cycle type and ensuring the load isn’t overloaded, as that can sometimes affect both washing and drying efficiency. If the issue continues, please send us a private message on social media @LGUSSupport with your case details, and we’ll work with you to troubleshoot further or look into potential repairs. ^Juvy
- Pros mentioned:Ease of use
LG all in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice like all in one very accessible to operate, more comfortably
I would recommend this to a friend - Pros mentioned:Ease of use
Fantastic Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Eliminates the need for a lint bucket and makes laundry day a breeze. Great for Seniors who may find moving loads of clothes from washer to dryer challenging.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Excellece!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Excellent washer/dryer, so fast a energy saver. Like the way of notifications by my cellphone.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good washing machine, it makes things easier for you because you don't have to take it from one machine to another, since it does everything
I would recommend this to a friend Worth the 75-mile drive each way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a scratch-and-dent washer/dryer combo at the Best Buy Outlet in San Antonio. Perfect-condition models of this $3,000 appliance marked down to $1,900 in all Best Buy locations for Black Friday; this one reduced to $1,250. Same Black Friday promotional benefits ($200 gift card, 24-month no-interest financing, additional benefits for opening their credit card) and full manufacturer warranty still applied. I'll be back when the fridge goes out!
I would recommend this to a friend- Cons mentioned:Dry time
ABSOLUTELY NOT!!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your time, money, and frustration! DO NOT BUY THIS ALL IN ONE. Lint stays in the drum, condensation builds up in the actual lint tray, and it will stay in dry mode on 4 min for 8 bleeping hours. Your clothes will not dry and forget about trying to wash a comforter. Spent way too much having to hang dry items after 50-11 hours of wait time. I'm so upset and should not have to take clothes to a laundromat. NEGATIVE STARS!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We understand your situation with the WM6998HBA. We understand how concerning it is when expectations aren't met, especially with drying performance and lint buildup. One troubleshooting step you might try is cleaning the lint filter and ensuring proper ventilation—blocked airflow can impact drying efficiency. Additionally, checking the load size and fabric type settings may help optimize drying results. You may access this link related to your concern:https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363. We’d love to assist you further and explore possible solutions. Please send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your patience. —Avril
- Pros mentioned:Ease of use
Washer dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine, once I got the hang of how to use it. Of course reading the instructions helps. Lol
I would recommend this to a friend - Pros mentioned:Energy efficiency
Perfect for a busy person
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Savs time and energy efficient.
I would recommend this to a friend - Pros mentioned:Ease of use
I love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its easy to use don't have to think about switching the clothes to the dryer me personally I recommend for all my friends
I would recommend this to a friend - Cons mentioned:Dry time
Just not for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took five hours to dry with thr dry only. Also tried the wash & dry. It made the entire process longer
No, I would not recommend this to a friend Tower washer machine LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is very modern, all digital, good ability to wash and dry.
I would recommend this to a friend- Pros mentioned:Energy efficiency
TD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Washer/Dryer combo is amazing. I have a small laundry room and this totally solved my space issue.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance is working nicely. My wife likes not having to transfer the clothes.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Washer - dryer combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision every made. Space saving and only requires a regular outlet. No longer have to worry about taking clothes out from washer and put in dryer this does it all for me.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Change is not always for the better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a fan of technology and a champion for change, I had high hopes for this washer-dryer combo. I believed the savings in heating and drying electricity and time would outweigh the sacrifice of having a perfect device or a pair of devices. However, the washer-dryer combo did not meet my expectations. I struggled to convince my wife that we needed to adapt and embrace change, which I had promoted as a great thing. Unfortunately, I ended up feeling like a snake oil salesman because this unit fell short. The time it takes to complete a load of laundry is completely unsustainable for a family of four, even if you do laundry every day, which is not a lot of clothes. I hope you have a really good iron and ironing board if you decide to own this unit. I’d recommend saving the money, sacrificing the space, and spending a little bit more on electricity to get a traditional washer-dryer setup.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Charlie. Thanks for sharing your thoughts on the LG Wash Combo (WM6998HBA) model. We appreciate your enthusiasm for technology and understand the challenges you've faced with this unit. We strive to provide reliable, high-quality products exceeding our customer's needs. As a first step, we recommend checking if the load size is appropriate for the washer-dryer combo, as overloading can extend drying times. Additionally, using the "Drying Boost" option can help enhance drying efficiency. For additional guidance, visit https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further and explore possible solutions. We appreciate your patience and look forward to helping you. ^Juvy
LG Washer/Dryer Combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great to be able to wash and dry in one setting.
I would recommend this to a friend- Cons mentioned:Dry time
Zero Stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has been being used for a week. It’s very slow and doesn’t dry most times. Today we had to drain the catch and it was full of lint. Very poorly designed, good thought but not good.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Adam. Thank you for sharing your feedback with us. We understand your concern about your LG Wash Combo (WM6998HBA) model, isn’t performing as expected, especially when it comes to drying and lint issues. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
We recommend checking the lint filter and ensuring it's clean, as a clogged filter can affect both drying performance and drainage. For guidance, visit https://www.youtube.com/watch?v=kJRxnSzQA6k. Also, make sure that the drainage hose is clear and properly installed to avoid any issues. For more help, you may visit https://www.youtube.com/watch?v=y6ZpcvjFcvoIf. For a range of common concerns, we recommend reviewing our general usage instructions to help ensure optimal performance. Please check out the full guide here: youtube.com/playlist?list=PL3PHk-jaLdvrEZzohaKRHFlzolUB9wzb6. If the problem persists, please send us a private message on social media @LGUSSupport, and our team will assist you further in troubleshooting and finding a solution. ^Juvy