Customer Ratings & Reviews
- Model:
- WM6998HVA
- SKU:
- 6568165
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. The large capacity and cleaning performance are also appreciated by users. However, some customers have expressed concerns regarding the extended dry times and an unpleasant smell after washing.
This summary was generated by AI based on customer reviews.
Best washer dryer on market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very awesome all in one machine. It makes laundry a breeze with the the auto wash and dry feature. Toss in the laundry and forget
I would recommend this to a friendGreat Invention
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works exactly as advertised. Washes and drys without having to move cloths from one machine to the other. Uses 110 instead of 220 so reduces the cost of laundry. Much quieter than other machines.
I would recommend this to a friendExcellent washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good washing machine, it makes things easier for you because you don't have to take it from one machine to another, since it does everything
I would recommend this to a friendAmazinggg
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Don’t have to worry about taking load out to dryer because it’s all in one load. Couldn’t be happier with my purchase.
I would recommend this to a friendHeadache
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has broken down twice in less than a year, luckily I bought the extended warranty because miraculously it stopped working right after the manufacturer warranty expired, DO NOT purchase any Samsung appliances they break down every time right after the manufacturer warranty expires
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, JerryN. Thank you for sharing your experience with us regarding your LG Front Load Washer/Dryer Combo, Model WM6998HBA. We understand your inquiry and the concerns you've raised regarding the performance and longevity of your appliance. We understand that the unit didn't meet your expectations, especially after requiring repairs within such a short period. Your feedback is very important to us, and we are committed to ensuring our products provide the reliability and high quality that our customers expect from the LG brand. We are here to support you and want to make sure your machine is functioning properly so you can enjoy the convenience of your all-in-one laundry solution. Since you mentioned the unit has required service recently, we would like the opportunity to review your case and provide further assistance. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.bestbuy.com/product/lg-5-0-cu-ft-he-smart-mega-capacity-all-in-one-electric-washer-dryer-washcombo-with-steam-and-ventless-inverter-heat-pump-black-steel/JJ8VPZQ98S
—Renzo
Washer dryer all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I have more room in my laundry room. The fact that it washes and dry at the same time is wonderful
I would recommend this to a friendFantastic Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Eliminates the need for a lint bucket and makes laundry day a breeze. Great for Seniors who may find moving loads of clothes from washer to dryer challenging.
I would recommend this to a friendCombo appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok, but takes along time to dry especially when in AI mode, like that no dryer vent is needed.
I would recommend this to a friendIt's bad. I regret the purchase every day.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for 10 months and I can't stand it. I regret the purchase every day. Every time I run a load I have to spend 5 minutes cleaning lint off of the door seal. Every time I run a load it shakes and rattles and makes a general racket. About half the time I run a load it runs for hours and hours and I end up with damp laundry anyway. The lint filter is on the top so you can’t stack anything on top.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Flaximus. Thank you for sharing your feedback with us. We understand your concern about the LG Wash Combo (WM6998HBA) model. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the lint buildup on the door seal, we recommend checking the lint filter, as well as the drain pump filter, to ensure they’re clean and clear of any debris. If the buildup persists, please reach out to us so we can guide you through additional troubleshooting steps or explore service options. If the washer is not properly leveled, it can cause excessive vibration and noise. Make sure the washer is on a flat, level surface, and check that the adjustable feet are properly positioned. For the long wash cycles, and damp laundry, we suggest checking the cycle type and ensuring the load isn’t overloaded, as that can sometimes affect both washing and drying efficiency. If the issue continues, please send us a private message on social media @LGUSSupport with your case details, and we’ll work with you to troubleshoot further or look into potential repairs. ^Juvy
Washer/dryer combo
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the concept although I believe it has some bugs that need addressed!
I would recommend this to a friendTakes to long for one load
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is pretty convenient but it takes up to four hours to finish one load. Also noticed machine keeps telling me to clean filter but I've cleaned it after every three loads.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, SEANNS. Thank you for sharing your experience with us. We understand your inquiry regarding the cycle time and filter alerts for your LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo.
https://www.bestbuy.com/product/lg-5-0-cu-ft-he-smart-mega-capacity-all-in-one-electric-washer-dryer-washcombo-with-steam-and-ventless-inverter-heat-pump-black-steel/JJ8VPZQ98S
We understand that the unit didn't meet your expectations regarding speed. For the filter notification, please ensure the lint filter is fully seated and the drain pump filter at the bottom of the unit is also clear of debris. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo
Excellece!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Excellent washer/dryer, so fast a energy saver. Like the way of notifications by my cellphone.
I would recommend this to a friendWorth the 75-mile drive each way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a scratch-and-dent washer/dryer combo at the Best Buy Outlet in San Antonio. Perfect-condition models of this $3,000 appliance marked down to $1,900 in all Best Buy locations for Black Friday; this one reduced to $1,250. Same Black Friday promotional benefits ($200 gift card, 24-month no-interest financing, additional benefits for opening their credit card) and full manufacturer warranty still applied. I'll be back when the fridge goes out!
I would recommend this to a friendWasher - dryer combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision every made. Space saving and only requires a regular outlet. No longer have to worry about taking clothes out from washer and put in dryer this does it all for me.
I would recommend this to a friendI love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its easy to use don't have to think about switching the clothes to the dryer me personally I recommend for all my friends
I would recommend this to a friendWasher dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine, once I got the hang of how to use it. Of course reading the instructions helps. Lol
I would recommend this to a friendJust not for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took five hours to dry with thr dry only. Also tried the wash & dry. It made the entire process longer
No, I would not recommend this to a friendHooked on wash combos now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. Very heavy but sturdy feeling. Love being able to run it all night. Maintenance is very easy if kept up on. Purchasing from Best buy was great
I would recommend this to a friendNo longevity
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started out fine, fit nicely in a cramped space, worked well for the first month or so. But it slowly started taking longer and longer to dry, and started running too hot, even on delicate and cold-wash cycles. It has trouble draining the moisture from the heat-pump cycle as well, until every drawer, filter, and vent is constantly damp, no matter how often you try to clean out the tub and filters and let it cool between loads.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alice. We appreciate you reaching out and sharing your experience. We understand that you are having some drying issues with your LG Dryer's performance, including longer drying times and excessive heat.
We recommend checking out our LG Dryers support page, which has a variety of resources that may help resolve your issue: https://www.lg.com/us/support/dryers
If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. -Shae
LG all in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice like all in one very accessible to operate, more comfortably
I would recommend this to a friend