Customer Ratings & Reviews

Greatest decision ever made. I love the wash all on one. Put your clothes in and then next morning are ready for you. Silent wash and dry. Multiple settings great on saving electricity.

Serious struggle to get the clothes to come out dry. Most times I have to run an extra dry only cycle. Wish I would have purchased the pedestal because getting clothes out is a pain without it. Can't put anything on top of it because of condensation and where the lint trap is. Not very happy.

Do not recommend this combined washer and dryer . I got it because of limited space. Not, worth to buy it because of how many hours it takes for ONE load of laundry. It takes Almost 6 HOURS . With regular washer and dryer, I could it easily do 4 loads of laundry with that time . Because while I dry I could do another load of washing. Don’t waste your time and money on this one . I returned it after a week . The new washer that, I got it’s way better and the clothes looks actually clean and colorful VS this one that the clothes will come out dry , with wrinkles and without color because of the hours the clothes was been washed . And it’s 100 electric imagine 6 hours of electric bill for ONE LOAD of clothing .

This is great because it takes up so little space. The only downside is the dry cycle takes a long time - usually about four hours if it's a full load - but I can live with that.

The installers were fabulous. The old units were very difficult to remove but they were able to get it done. I love the washer/dryer combined unit

A year ago we bought the LG, AI washer and dryer combo. We spent 3k on this appliance. I also have best buy member protection plan. The sales associate told us this was the best Washer and dryer combo on the market. Little did we know the dryer is slower and does not completely dry the clothes. Within the first couple of months we started having technicians come to the house. They said nothing is wrong with it we cant replace it. Nothing is wrong with it? It takes 7 hours to wash and dry a load of sheets, 7 HOURS!!! Attached is an image of sheets that I had in the dryer for 6 hours and when we got home from work they still were not dry. I had to use a space heater to dry my sheets. Yes the appliance is not the fault of Best Buy. But they were absolutely no help. After we went to the store they said sorry nothing we can do, contact the manager. So I emailed another manager, He also said "your warranty is up, nothing we can do." how do you lie to your customers about how great something is, have 6 technicians come to your home because its not properly working and still refuse to do anything about it? The disregard shown for our experience and concerns is very frustrating. In an economy like this, it is insulting that they choose to support big manufacturers instead of supporting the customers’ satisfaction and trust, customers who keep their company in business.

lI have had my combo unit for a few weeks and i absolutely love it. It’s very quiet and very user friendly. I'm beyond happy with my purchase.

Great washer. Very convenient to use. Quite and efficient.

Great washer dryer combo! Easy to use, so many options and features. Its super quiet.

All in 1 washing machine. Simply put your clothes in and select on of a few cycles. Wash and dry cycle ensure you can leave your house and come back to dry clean clothes. Easy to use.

Great product. Saved electricity on drying, you have to be vigilant on a cleaning routine weekly for optimal results but worth it.

I absolutely love this machine! I've had it about 3 months now and would never go back to a standard washer dryer set. It's just me so my loads are typically small but it handles my large (queen and king size) blankets just fine. 2 hours from start to finish and it automatically dispenses my softener and detergent. Occasionally i need to fluff and continue drying the bigger blankets but thats typical with most dryers I've used. Its in my storage shed for the time being but its awesome its a standard outlet-i didnt realize this when i purchased so that was exciting to find out. I was super hesitant but im so glad i went with this machine. Chefs kiss!

100% real, big capacity, reduce your all your laundry on a single touch and one step!!!

I bought 2 of these for my new construction home. They were delivered april 1, installed may 23. One stopped working June 7 and by June 10 LG confirmed that the compressor was dead and that it was not repairable as they are not currently stocking them for this model. Its now August 20 and LG will not replace the unit for a new one as they require 3 failed repair attempts for replacement and will not attempt a repair as it is not possible. I also have best buy total care coverafe on this and have been told by best buy that in order to have it replaced by then i will need to wait until April 2, 2026 when the LG warranty is done, an agent actually told me this is what he would do as it is the correct procedure to follow. BUYER BEWARE DEALING WITH LG AS WELL AS BEST BUY AS IN CASES LIKE THIS THE TOTAL CARE MEMBERSHIP DOES NOT DO ANYTHING.

I bought this combo recently, it's super sleek and quiet. So far work fantastic.

Awesome. Load and go. Come back all done. Really does a great job and space saving is the key

This washer dryer combo is amazing. Very easy to understand and use. Love that you load it with laundry and co.e back in 2 hours or a little bit more depending on type of koad to clean dry clothes. The app makes it easy to check on status of washer and sends you a message when laundry is done.

I hate to give bad reviews on things, but this product should never have been released. For starters, it is very high maintenance and touchy. One little bit of lint in one of the filters, and the dryer will not shut off, running indefinitely. The biggest problem, which of course only started after the 1 year warranty was up, is that it slowly leaks water during the dry cycle. I live in a condo and simply cannot have water consistently leaking on the floor. This product seems like a great innovation and I would love it to work, but it doesn't work, and I strongly advise against anyone buying it.

After we started using it in Feb 2024, up tp today (date of this review which is Nov 22, 2024), here are our observations Cons: 1) drying takes at least 3 hours, even if it is just for a small load; 2) our monthly electricity bill is a lot higher now compared to our bills using old washer and dryer; 3) it often encounters an "error" leading to not finishing a cycle; 4) it is broken now and could not be used (just after few months of using it). It says there is something with the drainage although there is actually nothing wrong with its drainage after i checked several times. Pros: 1) space saver.

It is one of the best purchases I have ever made. It is also very easy to use and I can control it from the app. I liked it and I recommend it.