Customer Ratings & Reviews

I thoroughly researched combo washer/dryers before buying this unit, and knew that it was a bit of a bleeding edge product. My expectation was that I'd keep it for maybe 3 years then see if it was worth buying an upgraded model. I stopped using it after 6 months, and today I had it hauled away as trash. Our primary complaint with the unit itself was that permanent press would always come out heavily wrinkled. We knew drying would take longer. We knew that towels might not come out completely dry. But having your clothes come out wrinkled was a real problem. But that alone wasn't enough for us to write it off. In addition to the wrinkled clothes, maintenance on this unit is a REAL PAIN. If you have a standard washer & dryer set, you're used to running a cleaning cycle on the washer and cleaning the lint filter on the dryer. That's true of this unit also. But you also have to regularly drain water and check a second filter at the very bottom of the washer. And about once every 1-2 weeks, you have to go through a difficult cleaning process of the filter compartment that's on top of the washer. To do this, you have to remove 6 screws, a plastic flange and two plastic screens. You have one typical dryer vent that you have to clean out with a brush — that's fairly easy. But then you have to take a nylon brush (not provided and hard to find online) and clean the condenser fins — I grabbed a picture of this from the manual and am attaching it. I think I have average-to-large hands, and it was very difficult to get the brush into every nook and cranny where you could definitely see lint build-up. If you don't keep this cleaned out regularly... well, I don't know what happens but I'm guessing it's not good. The permanent press issue was very annoying because I don't particularly care for ironing my shirts. But this routine and difficult maintenance was the dealbreaker. LG needs to redesign access to this compartment — it needs to have a wider opening so it's easier to access the condenser area, and you need to be able to do it without a screwdriver. It's ridiculous that routine cleaning of a lint filter involves screws! I really wanted to like this product. I have an LG washer/dryer set in the basement that I'm quite happy with, but I was getting tired of hauling all the laundry down-and-up two flights of stairs. The prospect of being able to add laundry upstairs and only having to get water lines installed made this a very tempting product. But it just has some issues that need to be resolved before it can be considered reasonable to use. One other comment: I bought this with the optional pedestal storage unit. Unless you are a very tall person, don't do it. If you think cleaning out that filter on top of the unit is a pain, try doing it if you're under 6 feet tall. It's awkward. So, counting the unit and the pedestal storage, I basically spent about $2K for something I used for 6 months and then threw away. I've now had a 240V outlet run upstairs and today my plumber installed a dryer vent so that I can have a conventional washer/dryer set installed. I had the plumber haul it away — I told him he was free to keep it or give it away to someone who could use it but I didn't want to sell it because I couldn't do so in good conscience. I wouldn't sell something that I don't recommend, and I do not recommend this product.

Great washer and dryer! Compact but still large enough to run full loads of laundry. Filter is easy to clean! Dryer takes longer but the convenience is worth the extra wait!

We have been using the first one we bought for almost 2 years and lived it so much when we remodeled our bathroom and laundry room we set it up for another washer! Great to be able to throw a load in the morning and it’s ready to get put away by the time you get home from work. *****BIG TIP******* MAKE SURE ALL THREE FILTERS ARE CLEAN. Takes 5 seconds and will make sure you don’t have issues

Greatest decision ever made. I love the wash all on one. Put your clothes in and then next morning are ready for you. Silent wash and dry. Multiple settings great on saving electricity.

Great product to have in your home very reliable on time and efficient and very much ENERGY saving, I absolutely love this washer dryer combo and will be recommending it to my freinds and family great product and great customer service has well Thanks best buy

Serious struggle to get the clothes to come out dry. Most times I have to run an extra dry only cycle. Wish I would have purchased the pedestal because getting clothes out is a pain without it. Can't put anything on top of it because of condensation and where the lint trap is. Not very happy.

lI have had my combo unit for a few weeks and i absolutely love it. It’s very quiet and very user friendly. I'm beyond happy with my purchase.

Great washer dryer combo! Easy to use, so many options and features. Its super quiet.

The installers were fabulous. The old units were very difficult to remove but they were able to get it done. I love the washer/dryer combined unit

Great washer. Very convenient to use. Quite and efficient.

This is great because it takes up so little space. The only downside is the dry cycle takes a long time - usually about four hours if it's a full load - but I can live with that.

Do not recommend this combined washer and dryer . I got it because of limited space. Not, worth to buy it because of how many hours it takes for ONE load of laundry. It takes Almost 6 HOURS . With regular washer and dryer, I could it easily do 4 loads of laundry with that time . Because while I dry I could do another load of washing. Don’t waste your time and money on this one . I returned it after a week . The new washer that, I got it’s way better and the clothes looks actually clean and colorful VS this one that the clothes will come out dry , with wrinkles and without color because of the hours the clothes was been washed . And it’s 100 electric imagine 6 hours of electric bill for ONE LOAD of clothing .

All in 1 washing machine. Simply put your clothes in and select on of a few cycles. Wash and dry cycle ensure you can leave your house and come back to dry clean clothes. Easy to use.

I absolutely love this machine! I've had it about 3 months now and would never go back to a standard washer dryer set. It's just me so my loads are typically small but it handles my large (queen and king size) blankets just fine. 2 hours from start to finish and it automatically dispenses my softener and detergent. Occasionally i need to fluff and continue drying the bigger blankets but thats typical with most dryers I've used. Its in my storage shed for the time being but its awesome its a standard outlet-i didnt realize this when i purchased so that was exciting to find out. I was super hesitant but im so glad i went with this machine. Chefs kiss!

Great product. Saved electricity on drying, you have to be vigilant on a cleaning routine weekly for optimal results but worth it.

This washer dryer combo is amazing. Very easy to understand and use. Love that you load it with laundry and co.e back in 2 hours or a little bit more depending on type of koad to clean dry clothes. The app makes it easy to check on status of washer and sends you a message when laundry is done.

I bought this combo recently, it's super sleek and quiet. So far work fantastic.

A year ago we bought the LG, AI washer and dryer combo. We spent 3k on this appliance. I also have best buy member protection plan. The sales associate told us this was the best Washer and dryer combo on the market. Little did we know the dryer is slower and does not completely dry the clothes. Within the first couple of months we started having technicians come to the house. They said nothing is wrong with it we cant replace it. Nothing is wrong with it? It takes 7 hours to wash and dry a load of sheets, 7 HOURS!!! Attached is an image of sheets that I had in the dryer for 6 hours and when we got home from work they still were not dry. I had to use a space heater to dry my sheets. Yes the appliance is not the fault of Best Buy. But they were absolutely no help. After we went to the store they said sorry nothing we can do, contact the manager. So I emailed another manager, He also said "your warranty is up, nothing we can do." how do you lie to your customers about how great something is, have 6 technicians come to your home because its not properly working and still refuse to do anything about it? The disregard shown for our experience and concerns is very frustrating. In an economy like this, it is insulting that they choose to support big manufacturers instead of supporting the customers’ satisfaction and trust, customers who keep their company in business.

100% real, big capacity, reduce your all your laundry on a single touch and one step!!!

Awesome. Load and go. Come back all done. Really does a great job and space saving is the key