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Your price for this item is $2,199.99
The previous price was $3,299.99

Customer reviews

Rating 4.2 out of 5 stars with 152 reviews

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Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 152 reviews
  • Rated 4 out of 5 stars

    Solid Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the installation process, the machine operates efficiently. Once set up, it demands minimal attention, and generally, clothes emerge dry. Surprisingly, it excels in removing pet hair, although some may accumulate around the rubber ring encircling the door, which can be easily addressed by swiping with a cloth or running a rinse cycle. The longest duration I've experienced for a full wash and dry cycle is approximately three and a half hours, but I haven't overloaded the drum to the point where clothes spill out. Typically, most of my loads are completed in just over two hours. The only issue encountered so far is a lingering odor on clothes, which I believe I've successfully resolved. I ran the tub clean setting multiple times (around 4 or 5 times) with washing machine cleaner, and eventually noticed a significant improvement in the smell of the clothes. Additionally, I appreciate the multitude of options available through the accompanying app.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, We're pleased to hear that your LG washing machine operates efficiently once set up and requires minimal attention. It's great to know that it excels at removing pet hair and that any residue accumulation can be easily addressed. We understand that the duration of the wash and dry cycle may be a bit long at times, but we're glad to hear that most loads are completed in just over two hours for you. We appreciate your proactive approach in resolving the lingering odor issue by running the tub clean setting with washing machine cleaner. It's wonderful to hear that you also enjoy the convenience of the multitude of options available through the accompanying app. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 4 out of 5 stars

    Awesome Washer and Dryer in One unit!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WashCombo is definitely a leap in the laundry sphere. It is a spacious washer to accommodate your needs from a King size duvet to a load full of all kinds of clothes. It is able to determine the load weight and the degree of soil and adjust the water to wash everything properly. This is an awesome appliance that will allow you to load it and not worry about transferring it to a dryer as it will take care of drying in the same unit. It doesn't require 240V and can be plugged in to any 120V outlet. No more need to vent it either! It does a good job drying and just don't overstuff it so it has enough of space to distribute the heat inside the drum. I really like the detergent dispenser, no more need to guess the amounts of detergent, this WashCombo will do it for, and you can adjust it even more if you want to in the ThinQ app. I really like using this WashCombo and highly recommend it to any family out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washer dryer combo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works great. Drying takes longer but understandable since it runs on 120v and is ventless. Like how quiet it is. Had a litte issue with the lint filter getting stuck but was able to solve the issue. Wife likes the app to check the laundry and machine status. The unit took a little homework before use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from LG’s 1st gen model and appears that they’ve learned and incorporated some major improvements. The filter clean out on top is super convenient. The detergent reservoir you top off and let it dispense what’s needed based on load size is awesome. The “AI” does a fine job figuring out a given load and handling it from wash to rinse to dry. Very happy with the purchase. Wife loves having one machine that does it all. And not having tiny bits of dryer lint potentially creating an air quality issue like a traditional hot air dryer would is a very nice bonus.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We are thrilled to hear that you are enjoying the upgrades and improvements in our latest model of LG washer and dryer. It's great to know that the new features like the filter clean out and detergent reservoir are making laundry more convenient for you and your wife. We're glad that the AI technology is effectively handling your loads from start to finish. Your satisfaction is our priority, and we appreciate your positive feedback. If you have any further questions or need assistance in the future, please don't hesitate to contact us. Thank you for choosing LG. ^Cris LG

  • Rated 5 out of 5 stars

    Great all rounder!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! I love that I can toss my work clothes in, and when I wake, and, get going for the day, they are clean and dry. Ready to go! The washer doesn't dry larger loads completely. Be prepared to run a dry only cycle. Or, as I have a gas dryer still, no issues. Get the pedestal washer if you can. That combined with the all in one, equals bliss. Easy to clean the lint filter as well. I like the automatic dispensers, mine are both set to detergent. Lots of new cycles if you use the app. Auto start, keep fresh are very handy. Less handy tho. Are all of the laundry nanny type notifications. I could use a setting to ignore those.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your feedback with us! We're thrilled to hear that you're enjoying the convenience and efficiency of your LG washer, especially how it helps you have clean and dry clothes ready to go in the morning. We appreciate your suggestions for running a dry-only cycle for larger loads and getting the pedestal washer for added convenience. It's great to hear that you find the automatic dispensers and new cycles useful. We will certainly take note of your feedback regarding the laundry nanny notifications. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing LG! ^Cris LG

  • Rated 4 out of 5 stars

    Love Hate Relationship

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pros Space saving machine. Sleek looking design. AI wash n dry function seems to work the best Just put clothes in, press start, and walk away When all goes well....love the machine. The cons Sometimes the dry function just never shuts off...even after 6 hours. Washing towels is a minimum of 3.5 hours. Lint does weird things in this machine... and i mean some weird stuff if you know what i mean.... GO SEE IT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints. You have to be prepared that it is different and longer end-to-end cycles, but there is no human action required in the middle and different isn't bad. When you consider how long you might leave laundry in the washer before moving to the dryer, is it really all that much longer? My thought process is I could easily do 14 loads of laundry without it causing any issue, one each night and one to start each day. I don't even come close to that so have absolutely no problem with the longer dry times , which is the complaint I saw most often made by others.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your positive experience with us. We appreciate your understanding of the longer end-to-end cycles of our products and how it may differ from traditional machines. We are glad to hear that you are satisfied with the performance of your LG washer and dryer, and that the extended cycle times have not posed any inconvenience to your laundry routine. Your feedback is valuable to us and we will continue to strive to provide innovative and efficient solutions for our customers. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 2 out of 5 stars

    Don't buy if you don't like cleaning lint

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does an ok job like any washer should. The dryer doesn't dry as much as a regular dryer but it is also ok. However, the amount of lint that accumulates at the door gasket is insane. Every time that I use the dryer I have to spend 8-10 min cleaning the door lint from the door gasket. If I knew that it would be like this I would not have bought it. This happened from the start. I contacted LG customer service multiple times and basically was told that this is how it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely AMAZING Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is AMAZING! I absolutely LOVE this unit! Works beautifully. I love that I can wash and dry in he same machine. I also love the softner and detergent pre fill chambers. I do have to add detergent to each load and I never have to worry about forgetting the softener. You can program how much detergent and softener is used for each load via the app. The AI Wash + Dry cycle is awesome too! It senses the load and then picks the best cycle and dry time for that particular load. So smart and convenient. The unit is SUPER QUIET, too. The ventkess frature doesnt heat your house or make it humid. Worth. Every. Penny. This machine is THE FUTURE! User Tips: if you wash mixed loads or overstuff the machine, it will take a long time. Learned that on my first load. Don't wash towels/blankets in the same load as your clothes. Wash jeans and denim in a separate load. It still functions in the smell way as a standard machine-- if you overstuffed it, it won't work properly. Also make sure you clean the lower filter after every 3 or 4 washes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, had a few scratches though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning to use it. The first few loads didn't come out super dry, but it is great to put the clothes in there and forget it. We had a few scratches on it when it was delivered so that was a bummer.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We're glad to hear that you're finding the convenience of your new LG dryer helpful, even though you're still getting the hang of it. We apologize for any scratches that were present on the dryer upon delivery, and we understand how disappointing that must have been. If you have any concerns about the drying performance, please don't hesitate to reach out to us for assistance. We value your feedback and hope that you continue to enjoy the convenience of your LG dryer once fully accustomed to it. Thank you for choosing LG. ^Cris. LG

  • Rated 5 out of 5 stars

    Saves Space but NOT Time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-in-one combo. Ventless! lint collection is much better than the GE model and priced similar. footprint is same as normal dryer except inch or two deeper, but it itsa "wash" because there is no rear vent exhaust protruding. loads take longer, because of long dry times. bulky heavy items sometimes remain damp and need extra dry times, but our old LG gas dryer was the same, just faster overall. since it is an all-in-one, you don't need to mind and added time and step of unloading a washer then loading a dryer. as usual with separate washer and dryer setups, larger loads extend total wash and dry time. this unit seems to work the best when not overloading it. smaller loads can be done and finish completely dry in about 2.5 hrs. we considered buying 2, but one works if you just run more loads more often. saves a ton of effort and money on your electric bill overall, but not time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did purchase this and after 2 days had an issue with the cleaning vent on the top . It would not come out. Contacted Best Buy and the return and replacement was effortless. Review: 1. This is excellent machine for washing any type of load. 2. Drying , this is excellent machine for drying. As Homeowner, 1. This is a good addition, but I would not have this alone in the laundry room. The reason is at some point you are going to have different clothes , and sized loads and having multiple people with laundry needs will not be resolved with this machine alone. Example: You are not going to wash and dry 7 pairs pants in under 2.5 hours or King size blanket. Not going to happen and the more clothes you have for more people the less of benefit this becomes alone. Conclusion: We have this and am happy with the purchase. We have just ordered an LG dryer also. So if needed we can dry in another machine for different types of loads. In my opinion if you don’t have the space or are single then this checks all the boxes, but if you homeowner and have more than 2+ people in the home then this is good fit with a dryer also. It’s all about the long term next 12- 15 year’s .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for smaller households.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for about a month and really no big issues. Had to add whites load option to the interface but that was easy with the ThinQ app. Recommend smaller loads as bigger loads will take hours to complete. Great for smaller households. Also do not recommend for families who do a lot of laundry as it will take anywhere from 1.5 hours for a small pad to 3+ hours for larger loads and you’d be tying up a washer and dryer during that time instead of having multiple loads going at once.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your feedback with us about your LG washer! We are pleased to hear that you have not encountered any major issues and found it easy to add the whites load option via the ThinQ app. Your recommendation regarding smaller loads for faster completion time is noted, as well as your advice for smaller households. We appreciate your input and if you have any other concerns or questions, please feel free to contact us. Thank you for choosing LG! ^Cris. LG

  • Rated 4 out of 5 stars

    Compact, so far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Only downside is the size makes loads smaller and takes longer to dry. May need to buy a second one to maximize time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one washer is a space and time saver. Load, and select your settings. Washer also has detergent and softener reservoirs. Which doesn't need to be filled every wash. Average wash dry is between 2 - 4 hours. Depending on load, extra rises and dirt setting. All in all best purchase we made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the headaches!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The All in one is not quite ready for the market! I first had the GE "twice" it was a problem and sent it back, then tried the LG which was recommended to me by Pacific Sales rep. This is the second one the first purchase lint box stuck in place and we ordered a replacement. The replacement has been in our home about a month, the first few days our clothes came out wet!! We have one setting we now use for everything "it takes time to figure out the many available settings" WAY TOO MUCH WORK!! finally though the one setting is working ok, BUT once in a while it keeps drying past the normal dry time and the machine gets hot and needs to be shut down, so I am afraid to leave it on while I am out. To me they are great but it takes a long time to wash and dry and then babysit the machine. Also they do not take a large load or large comforters. For 3 grand if I had a better way to vent the normal machines I would stay with them many times over!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lg all in one combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old lg front loader washer and dryer that was over 13 years old. Seen this all in one and decided to give it a shot. Works just like it should. Don’t have to worry about changing the load over. Needs no vent or gas hook up. Runs off 110v outlet

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We're thrilled to hear that you upgraded to the LG all-in-one washer and dryer! It's fantastic that it's working seamlessly for you and providing the convenience of not having to switch loads over. The fact that it doesn't require a vent or gas hookup, and can run off a standard 110v outlet, adds to the ease of use. If you ever have any questions or need assistance, please feel free to reach out. Thank you for being a loyal LG customer! ^Cris. LG

  • Rated 5 out of 5 stars

    Laundry done all in one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this combo washer and dryer. Put my clothes in and washes and drys in less than 2 hours without my having to switch out the loads from washer to dryer. I love anything that makes things easy and convenient.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We are happy to hear that you are enjoying the convenience and efficiency of your LG washer and dryer combo. Simplifying your laundry routine is definitely a great benefit. Thank you for sharing your positive experience with us. If you have any questions or need assistance in the future, feel free to reach out to us. We appreciate your feedback and support. ^Cris. LG

  • Rated 5 out of 5 stars

    Never going to back to separate washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints here. Best for my use case as I transferring wet clothes is not fun; I load dry clothes and get fresh clothes out of it, like a magic genie. Most important thing to remember is to never fill more than half the capacity to allow for enough breathing space (during drying). AI mode is really handy for general use. Towel and bedding mode is specific use case Allergen mode is good as well for steam washing. No guess work about amount of detergent required, just fill in the tank once and forget. Clean the lint once every few cycles. Low electricity usage due to heat pump and low water usage due to AI mode.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We're so glad to hear that you are enjoying the convenience and efficiency of your LG washer and dryer. It's fantastic to know that the machine is working well for your specific use case and that you find the AI mode and different washing settings helpful. Thank you for sharing your tips about not overloading the machine and regularly cleaning the lint filter – these are important maintenance reminders. We're happy to hear that the features like the detergent tank and energy-saving technology are making laundry easier and more cost-effective for you. If you have any questions or need support in the future, please feel free to reach out to us. Thank you for choosing LG. ^Cris LG

  • Rated 5 out of 5 stars

    Great all in one washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this washer/dryer combo from LG this week and it’s amazing! Yes it does sometimes take a little longer to dry but I had a LG washer and dryer and the washer always went off balanced the last few years and the dryer never completely dried my clothes so this one does everything in about 2.5 hours. If you want a bigger washer/dryer this isn’t for you but I find it works great for our family. We just do laundry throughout the week.

    I would recommend this to a friend