Customer Ratings & Reviews
- Model:
- WM6998HVA
- SKU:
- 6568165
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. Users appreciate its large capacity, cleaning performance, and convenient size as a washer/dryer combo. However, some customers have concerns regarding the extended dry times and some report an unpleasant smell after washing.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Dry time
DON’T BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all in one unit didn’t work for me at all! It literally took forever to wash/dry a load. More than once I started a wash/dry load before going to bed only to wake up with it still drying the next morning. I couldn’t stand how long it took to wash/dry a load of clothes. Plus the drying was different than a regular vented dryer. Most of the time the clothes weren’t fully dry. I returned it!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Melissa. Thank you for sharing your feedback on the LG Wash Combo (WM6998HBA) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. Check the inlet valves and water hoses and clean the drain filter to fix this. For more details, visit https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
L G Wash and dryer combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so so happy with this wash and dryer , was expensive, but i loved ❤️❤️❤️❤️ I will recommend to all my friends and everyone 100% “Thank You!”
I would recommend this to a friendBetter life through tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life saving great product, one perfect example of how technolgy has made our lives better.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work so well. We live in an apartment and this has been a life saver.
I would recommend this to a friendBuy the set!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this set for about 2 weeks now. So far so good. The dryer is much larger than our last one. Both machines are high quality and get the job done great.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. We're happy to hear that your new LG dryer and washer set are meeting your expectations and that you're enjoying the larger capacity of the dryer. We're glad to hear that both machines are high quality and performing well for you. Thank you for choosing LG and for sharing your positive experience with us. If you have any questions or need any assistance in the future, please don't hesitate to contact us. We're here to help. ^Cris
Nice two in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact you can wash and dry in the same appliance. No vent needed. Very little muss or fuss. It does take longer than a conventional dryer. It only needs 110 power
I would recommend this to a friendWashing Machine
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workers were professional and did a Great job. They were prompt and worked efficiently.
I would recommend this to a friendLg washerdryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Washes and dries in one cycle no need to move laundry! Really like it !
I would recommend this to a friend2 in 1 washer dryer combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this washer dryer combo is amazing. you just throw a load in and forget about it. washes and dries great !
I would recommend this to a friend- Cons mentioned:Dry time
Disappointing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dose not dry. It takes 8 hours to dry a smaller load of clothes. It's been repaired twice already and i was told its my responsibility to take out screws and clean out the lint from the coils. I have to do this every month and i always cut my fingers every time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Troy. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We understand your concern about dealing with prolonged drying times, especially after having it repaired multiple times. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. To help improve the drying efficiency, we suggest checking the lint filter before each use to ensure it’s clear, as well as inspecting the venting system for any blockages. A clean vent can significantly enhance performance.
Since it sounds like this has been an ongoing issue, please reach out to us via private message on social media @LGUSSupport. We can help escalate this matter and explore further options to resolve your concerns.
We appreciate your patience and are here to assist you. ^Juvy
Love it, Works great, Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and efficient, make sure to perform the updates, super easy to clean lint trap
I would recommend this to a friendStill working at it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is good just need to be faster in drying clothes. A cleaner thar comes with the machine for the plastic rim around the machine.
I would recommend this to a friendLG is the only brand washer I trust.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Most loads take about three hours to wash and dry, all things considered. You can just walk away, and the app tells you when your clothes are done.
I would recommend this to a friendBest washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its so convenient and practial. I can co trol it with my phone and its so awesome
I would recommend this to a friendBest laundry combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looks . Nice performance and allrite time to complete
I would recommend this to a friendGreat product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is an excellent product. Saved us time and work from washing to drying.
I would recommend this to a friendBest Appliance We Ever Purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best appliance I have ever purchased. We had to get a non venting dryer so this combo works perfectly for us! Would highly recommend.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your positive feedback with us! We are so happy to hear that our non venting dryer combo is working perfectly for your needs and that you would highly recommend it. We truly appreciate your recommendation and are thrilled to hear that it's the best appliance you have ever purchased. Thank you for choosing LG! ^Cris.
Laundry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine , it works great, everything is perfect
I would recommend this to a friendBeautiful but unfuntional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So beautiful, but unfortunately even I follow the instructions, every time that ai tried to use the dryer, the breakers were tripping and we went to the store and they just give us a support team business card, we didn’t want to spend more money in this project, so we returned it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Luis. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We’re glad you appreciated its design, but we understand your concern about encountering issues with the breakers tripping. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Your feedback is important to us, and we’d like to offer some insight.
Breaker tripping can sometimes occur if the dryer’s electrical requirements exceed the capacity of your circuit or if there’s an issue with the outlet or wiring. For future reference, ensuring the circuit meets the required specifications (usually a dedicated 240V circuit for electric dryers) can help avoid similar issues. For additional help, you may visit youtube.com/playlist?list=PL3PHk-jaLdvrEZzohaKRHFlzolUB9wzb6.
We regret that your experience led to a return, but we appreciate your feedback. If you ever consider trying another LG unit in the future, please feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to assist you with setup or troubleshooting.
Thank you for giving us a chance, and we hope to serve you better in the future. ^Juvy
LG Washer Dryer Combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and dries clothes perfectly. I really enjoy the convenience of the All the selections. A great space saver for our Condo.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We are delighted to hear that your LG dryer is working great and providing you with perfectly dried clothes. We're happy to know that you are enjoying the convenience of all the selections and find it to be a great space saver for your condo. Thank you for choosing LG and for sharing your positive experience with us. Your satisfaction is important to us, and we are here to help with any future needs you may have. Thank you for being a valued LG customer! ^Cris.