Customer Ratings & Reviews
- Model:
- WM6998HVA
- SKU:
- 6568165
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. The large capacity and cleaning performance are also appreciated by users. However, some customers have expressed concerns regarding the extended dry times and an unpleasant smell after washing.
This summary was generated by AI based on customer reviews.
DON’T BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all in one unit didn’t work for me at all! It literally took forever to wash/dry a load. More than once I started a wash/dry load before going to bed only to wake up with it still drying the next morning. I couldn’t stand how long it took to wash/dry a load of clothes. Plus the drying was different than a regular vented dryer. Most of the time the clothes weren’t fully dry. I returned it!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Melissa. Thank you for sharing your feedback on the LG Wash Combo (WM6998HBA) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. Check the inlet valves and water hoses and clean the drain filter to fix this. For more details, visit https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
OPEN BOX was defective.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this model that had been returned by someone else. I was told it had been tested and was not refurbished. It did not work well and it was defective. Since it was not eligible for delivery, I also spent an extra $150 for someone to delivery and install. I wish I had been informed that there was no benefit to purchasing an "open box" item rather than a risk. I wasted $150 and not sure if an unopened box version will perform much better than this open box one. Disappointed I am $150 out of pocket after returning this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Shelby. Thank you for sharing your experience with the LG washer dryer combo model WM6998HBA. For future purchases, it’s often beneficial to choose new items directly from the manufacturer or authorized retailers to ensure the best performance and support. If you are considering a new unit, purchasing a brand-new model can provide you with peace of mind and full warranty coverage.
If you need assistance with selecting a new model or have any other questions, please send us a private message on our social media platform via @LGUSSupport. Our team will be happy to assist you in finding the right solution. We appreciate your feedback and are here to help. ^Sam
FISRT Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Th first time l applied for best credit card l was approved THE FISRT TIME)!! Unlike Lowe's l applied 3 time and nothing Thanks Best Buy
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very happy with this unit. Was skeptical about it and didn’t think the dryer would work well because it’s on a 110 not 220 but I was definitely wrong. Great unit and well worth the money
I would recommend this to a friendL G Wash and dryer combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so so happy with this wash and dryer , was expensive, but i loved ❤️❤️❤️❤️ I will recommend to all my friends and everyone 100% “Thank You!”
I would recommend this to a friendPerfect Appliance for small space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Combo washer dryer works perfect on our ADU for 2 retirees. No need for venting outside means you can use this anywhere. Same with 110 rather than 220 outlet.
I would recommend this to a friendBuy the set!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this set for about 2 weeks now. So far so good. The dryer is much larger than our last one. Both machines are high quality and get the job done great.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. We're happy to hear that your new LG dryer and washer set are meeting your expectations and that you're enjoying the larger capacity of the dryer. We're glad to hear that both machines are high quality and performing well for you. Thank you for choosing LG and for sharing your positive experience with us. If you have any questions or need any assistance in the future, please don't hesitate to contact us. We're here to help. ^Cris
LG Washer dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My LG Combo is been working good so far I'm happy with it.
I would recommend this to a friendFor the love of my machine.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new toy. I can put a load in and go to bed in the morning. It'll, it'll be dry. I love that.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features and the controls very well built. Lookd great too
I would recommend this to a friendStill working at it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is good just need to be faster in drying clothes. A cleaner thar comes with the machine for the plastic rim around the machine.
I would recommend this to a friendNice two in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact you can wash and dry in the same appliance. No vent needed. Very little muss or fuss. It does take longer than a conventional dryer. It only needs 110 power
I would recommend this to a friendSmooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it for my clothes makes everything great
I would recommend this to a friendDisappointing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dose not dry. It takes 8 hours to dry a smaller load of clothes. It's been repaired twice already and i was told its my responsibility to take out screws and clean out the lint from the coils. I have to do this every month and i always cut my fingers every time.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Troy. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We understand your concern about dealing with prolonged drying times, especially after having it repaired multiple times. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. To help improve the drying efficiency, we suggest checking the lint filter before each use to ensure it’s clear, as well as inspecting the venting system for any blockages. A clean vent can significantly enhance performance.
Since it sounds like this has been an ongoing issue, please reach out to us via private message on social media @LGUSSupport. We can help escalate this matter and explore further options to resolve your concerns.
We appreciate your patience and are here to assist you. ^Juvy
Better life through tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life saving great product, one perfect example of how technolgy has made our lives better.
I would recommend this to a friendLG is the only brand washer I trust.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Most loads take about three hours to wash and dry, all things considered. You can just walk away, and the app tells you when your clothes are done.
I would recommend this to a friend2 in 1 washer dryer combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this washer dryer combo is amazing. you just throw a load in and forget about it. washes and dries great !
I would recommend this to a friendBest Appliance We Ever Purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best appliance I have ever purchased. We had to get a non venting dryer so this combo works perfectly for us! Would highly recommend.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your positive feedback with us! We are so happy to hear that our non venting dryer combo is working perfectly for your needs and that you would highly recommend it. We truly appreciate your recommendation and are thrilled to hear that it's the best appliance you have ever purchased. Thank you for choosing LG! ^Cris.
Excellent!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! Can’t ask for more, great price!
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work so well. We live in an apartment and this has been a life saver.
I would recommend this to a friend