Customer Ratings & Reviews
- Model:
- WM6998HVA
- SKU:
- 6568165
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. The large capacity and cleaning performance are also appreciated by users. However, some customers have expressed concerns regarding the extended dry times and an unpleasant smell after washing.
This summary was generated by AI based on customer reviews.
Washing Machine
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workers were professional and did a Great job. They were prompt and worked efficiently.
I would recommend this to a friendLg washerdryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Washes and dries in one cycle no need to move laundry! Really like it !
I would recommend this to a friendLove it, Works great, Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and efficient, make sure to perform the updates, super easy to clean lint trap
I would recommend this to a friendLG Washer Dryer Combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and dries clothes perfectly. I really enjoy the convenience of the All the selections. A great space saver for our Condo.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We are delighted to hear that your LG dryer is working great and providing you with perfectly dried clothes. We're happy to know that you are enjoying the convenience of all the selections and find it to be a great space saver for your condo. Thank you for choosing LG and for sharing your positive experience with us. Your satisfaction is important to us, and we are here to help with any future needs you may have. Thank you for being a valued LG customer! ^Cris.
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes way longer to wash and dry than if I had separate units. Also there is no way to manually enter custom wash and/or dry times.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that your WM6998HBA washer/dryer combo is taking longer to wash and dry compared to separate units, and that you’re looking for the ability to manually enter custom wash and dry times.
As a first step, you might want to check if there are any available software updates for your unit that could improve performance. Additionally, explore the pre-set cycles to see if any match your needs more closely, as these might be optimized for different types of loads.
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience. —Renzo
Best washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its so convenient and practial. I can co trol it with my phone and its so awesome
I would recommend this to a friendGreat product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is an excellent product. Saved us time and work from washing to drying.
I would recommend this to a friendBest laundry combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looks . Nice performance and allrite time to complete
I would recommend this to a friendGreat Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Providing excellent customer service and having top-notch technical skills are our highest priorities."
I would recommend this to a friendBeautiful but unfuntional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So beautiful, but unfortunately even I follow the instructions, every time that ai tried to use the dryer, the breakers were tripping and we went to the store and they just give us a support team business card, we didn’t want to spend more money in this project, so we returned it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Luis. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We’re glad you appreciated its design, but we understand your concern about encountering issues with the breakers tripping. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Your feedback is important to us, and we’d like to offer some insight.
Breaker tripping can sometimes occur if the dryer’s electrical requirements exceed the capacity of your circuit or if there’s an issue with the outlet or wiring. For future reference, ensuring the circuit meets the required specifications (usually a dedicated 240V circuit for electric dryers) can help avoid similar issues. For additional help, you may visit youtube.com/playlist?list=PL3PHk-jaLdvrEZzohaKRHFlzolUB9wzb6.
We regret that your experience led to a return, but we appreciate your feedback. If you ever consider trying another LG unit in the future, please feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to assist you with setup or troubleshooting.
Thank you for giving us a chance, and we hope to serve you better in the future. ^Juvy
Wash and dry machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone was great and professional. They called me the day before letting me know of their schedule. They did a great job
I would recommend this to a friendLaundry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine , it works great, everything is perfect
I would recommend this to a friendAll in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it now but at first had trouble making it work. It’s nice to put a load in go to the store , come back and it’s done.
I would recommend this to a friendLg
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine!! Saves time and alot of money!!! Loving the lg brand!!
I would recommend this to a friendA very good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, it exceeded my expectations, it's a very good product
I would recommend this to a friendAwesome Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is awesome. I've waited 12 years to have a dryer, the All in One is the answer to small space living.
I would recommend this to a friendCombo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice but still trying to figure it out, i would recommend it when I learn it better.
I would recommend this to a friendLG washer dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love it! This has saved me so time and electricity
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product - way smarter than I. Installed just hours ago. Reading the manual now.
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool you throw in your load and it washes And Dries The clothes for you without you having to do anything.
I would recommend this to a friend