Customer Ratings & Reviews
- Model:
- WM6998HVA
- |
- SKU:
- 6568165
Customer reviews
Rating 4 out of 5 stars with 561 reviews
(561 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time3.6
Rating 3.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. The large capacity and cleaning performance are also appreciated by users. However, some customers have expressed concerns regarding the extended dry times and an unpleasant smell after washing.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not worth buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaking out of detergent drawer after 4 months what a waste.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Black Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Wilfrido. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We understand how concerning it is to encounter leaks from the detergent drawer, especially after just a few months of use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To help address this issue, please try the following troubleshooting steps: Check the detergent type and amount. Ensure you are using high-efficiency (HE) detergent and not exceeding the recommended amount, as overfilling can cause overflow.
Inspect the drawer for blockages. Remove the detergent drawer and rinse thoroughly under warm water to clear any detergent buildup. Check the compartment for obstructions.
Ensure proper placement. Ensure the detergent drawer is fully closed and seated correctly after adding detergent.
Clean the water inlet and nozzles. Sometimes, residue can block the water flow. A quick clean of the nozzles located above the drawer can help. For additional help, you may visit youtube.com/playlist?list=PL3PHk-jaLdvrEZzohaKRHFlzolUB9wzb6.
If the issue persists, we’d love to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be happy to guide you or arrange for service if necessary.
We appreciate your patience and are committed to resolving this for you. ^Juvy















































