Customer Ratings & Reviews

This machine is AMAZING! I absolutely LOVE this unit! Works beautifully. I love that I can wash and dry in he same machine. I also love the softner and detergent pre fill chambers. I do have to add detergent to each load and I never have to worry about forgetting the softener. You can program how much detergent and softener is used for each load via the app. The AI Wash + Dry cycle is awesome too! It senses the load and then picks the best cycle and dry time for that particular load. So smart and convenient. The unit is SUPER QUIET, too. The ventkess frature doesnt heat your house or make it humid. Worth. Every. Penny. This machine is THE FUTURE! User Tips: if you wash mixed loads or overstuff the machine, it will take a long time. Learned that on my first load. Don't wash towels/blankets in the same load as your clothes. Wash jeans and denim in a separate load. It still functions in the smell way as a standard machine-- if you overstuffed it, it won't work properly. Also make sure you clean the lower filter after every 3 or 4 washes.

The pros Space saving machine. Sleek looking design. AI wash n dry function seems to work the best Just put clothes in, press start, and walk away When all goes well....love the machine. The cons Sometimes the dry function just never shuts off...even after 6 hours. Washing towels is a minimum of 3.5 hours. Lint does weird things in this machine... and i mean some weird stuff if you know what i mean.... GO SEE IT!

While the unit washes and dries clothes, it takes an average of 3 hours for a complete cycle. There is also a major lint issue after each cycle. The door gasket, door and lint tray need to be completely wiped down after every cycle.

“Run a complete wash and dry cycle in as little as 2 hours…” is a joke. In the 6 months we have owned this, we have never had a load finish in anything less than 4 hours. Even with trying various size loads, many being under the 10 pound limit with the dryer cycle on Energy Saver (which is the load size and dryer setting stated in their advertisement for the 2 hour cycle time), we’ve never been able to have a complete load finished in that time. We thought this unit would help with our busy family life and instead we are running the dryer multiple times just to get the clothes fully dry and even then, they come out extremely wrinkled. Don’t get me started on the filter changes. Yes, there is a lint filter on top that is easily accessible, but what they don’t say in the advertisement is that there are multiple filters that need to be changed routinely, one you need a screwdriver to access, as when you call a technician out (because the dry time takes so long), which we have had twice now since April 2025, the technician will walk you through how to access that filter to keep it clean, as if it’s also not cleaned out it, can cause the dry time to increase. And there’s the filter you have to clean and drain, at the bottom of the unit, as that can also impact dry times. Allegedly, the LG Tech Line said that the machine is “not supposed to get the clothes completely dry..” according to the second technician we had out this week. Am just over it at this point and all we can do is continue to call technicians to come out, which just causes us to miss work and seems like a waste of time because no one can tell us what is wrong with the machine. Was pretty happy with LG prior to this purchase, all of our appliances are LG and have never had an issue, however this experience - dealing with their customer service takes forever and you get bounced around between departments when you call and the ongoing issues with this machine - has made me rethink if I’ll ever purchase an LG product again.

It works great. Did notice that if you use the wash+dry setting your clothes don’t completely dry all the way and are still a little damp. Works great if you do the wash and dry settings separately.

Great washer/dryer combo. We didnt even know they made ventless dryers. So far no problems with this item. We love LG appliances. So very easy to use. This machine does all the work for you. Very quiet while using also.

What more can I say....ALL IN ONE! After about 7 months of using my wife loves the unit. It's the centerpiece of our kitchen, as our laundry room is offset from the kitchen, where we used to put a curtain up to hide our old machines this is the first thing people ask about when they come over. Putting a load in before bed and having it dry and wrinkle free for work the next morning is a convivence you can't beat! A family of 8 this is a no brainer. The app is kind of a novelty but it supplies features not available on the actual machine menu.

This washer is simple to use, fit perfectly in our space, and is quiet and quick!

Great all-in-one combo. Ventless! lint collection is much better than the GE model and priced similar. footprint is same as normal dryer except inch or two deeper, but it itsa "wash" because there is no rear vent exhaust protruding. loads take longer, because of long dry times. bulky heavy items sometimes remain damp and need extra dry times, but our old LG gas dryer was the same, just faster overall. since it is an all-in-one, you don't need to mind and added time and step of unloading a washer then loading a dryer. as usual with separate washer and dryer setups, larger loads extend total wash and dry time. this unit seems to work the best when not overloading it. smaller loads can be done and finish completely dry in about 2.5 hrs. we considered buying 2, but one works if you just run more loads more often. saves a ton of effort and money on your electric bill overall, but not time

Product works, don't have to change machines between loads. Does have a head exhaust that may drip on floor from time to time. Only problems we have with it are that it takes a very long time to dry, and the touch screen randomly messes up and tries to change the heat settings.

So far so good, no complaints here. Best for my use case as I transferring wet clothes is not fun; I load dry clothes and get fresh clothes out of it, like a magic genie. Most important thing to remember is to never fill more than half the capacity to allow for enough breathing space (during drying). AI mode is really handy for general use. Towel and bedding mode is specific use case Allergen mode is good as well for steam washing. No guess work about amount of detergent required, just fill in the tank once and forget. Clean the lint once every few cycles. Low electricity usage due to heat pump and low water usage due to AI mode.

works great, but not large loads with towels. takes longer to dry

The washer dryer combo is great. It is very quiet and i enjoy the convenience of being connected to the app, which means I know exactly where in the process my load is. The estimated time remaining in the cycle is also a big help. The washer has a storage tank for the softener and soap, which also helps with ease of washing. Overall, I am happy with this purchase.

We have a large family and this makes things so simple for us. I can throw in a load of laundry and forget about it! You can use your app to change settings and access the power to turn the machine on and off. Best purchase we have made.

Love it. One machine doeas all. You do have to wait 15/20 min after xycle is do e to ne complete dry. I love delay start, put my laundry for the time im at work, and when back its all ready.

Whoever thought of making a washer dryer combo had a good idea in the concept but all horrible follow through! The washer works OK and cleans clothes in a timely manner. The dryer on the other hand is the worst thing in the world! I can start a load of laundry at 9 AM And over 75% of the time it is still not dry at 9 PM! The condensation, or however, it dries would leave a massive puddle underneath and beside the unit! It would not remove any lint, and all the filters would be free of debris except a little bit of hair. The first five loads was great and after that kept trying everything possible with the instructions thinking maybe missed a filter clean out with no success. Have not had the unit even a year and Best Buy would not do anything about it just sent me to the manufacturer and after paying 4000 for this unit could not afford the manufacture to come out and look at it! I have had many LG products and have been satisfied with their functionality, but this one is the biggest lemon ever. End up having to buy a separate dryer and use this unit for washing only.

So far so good! The washer and dryer takes a little bit longer than it expected, but it fits perfectly because it is ventless.

Upgraded from LG’s 1st gen model and appears that they’ve learned and incorporated some major improvements. The filter clean out on top is super convenient. The detergent reservoir you top off and let it dispense what’s needed based on load size is awesome. The “AI” does a fine job figuring out a given load and handling it from wash to rinse to dry. Very happy with the purchase. Wife loves having one machine that does it all. And not having tiny bits of dryer lint potentially creating an air quality issue like a traditional hot air dryer would is a very nice bonus.

I have limited space so I wanted to give this a go. The biggest issue, in my opinion, is drying. There's usually a musky, not so fresh smell when my close come out. I put in a few laundry sheets specified to remove pet hair. I've never had issues with my previous dyers and this does a terrible job. You can almost guarantee that most pet hair remains on your clothes which is dissapointing. I'm out of my return window and wish a went with a dual stack.

Overall, I like it Save space As everybody said drying time is longer than you expect. Prepare drainage pan just in case. Check manual when it is installed. My case, the installer didn’t give me non skid pads and hole caps.