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Customer Ratings & Reviews

$699.99
Save $450
Comp. Value: $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 309 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, quiet operation, and ample capacity. Many appreciate its ease of use and attractive design, with some noting the abundance of features. A few customers mentioned the limited cycle options as an area for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 309 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than advertised. Very quiet and able to thorougly wash through each cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Technology is aplus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Technology is a great plus. Materials, more plastic, than older similar model. Hope it holds up.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle options

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes pretty good. I dont really care for the app. There is no gental cycle. The AI cycle does well though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    lG washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer jist gotta figure out how to fully utilize all the features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance thus far. Works as advertised. WOuld highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchase this washer. Had washer for two week and loving that my husband jump right in and starting using the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is thank you LG for your amazing washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price because it lets me know when there being in use via app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The large capacity washer was a good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does not have a center agitator in it. It comes in handy when washing a quilt, comforter or large bedding. Cleans good on small or large loads but you still need to load it evenly inside the washer especially on the large loads.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, John. Thank you for sharing your experience with us regarding your LG 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer. We understand your inquiry and appreciate your feedback on the capacity and cleaning performance. It is great to hear that the design is helpful for your large bedding items.
      https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-smart-top-load-washer-with-easy-unload-alpine-white/JJ8VPZHT9G
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    LG Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer !! great delivery experience !! There were many steps the delivery people had to climb bringing the dryer in, they did it expertly, and never complained about the amount of steps they had to go up !! It didn't take long for them to set it up, and they sure knew what they were doing. Highly recommend them !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Washing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing mashine is easy to use Unlike the other brand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is working great very much pleased thank you BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items is easy to operate and works and cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderfull washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking. Large capacity and cleans very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No mor rocking and rolling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really the LG. It runs smooth and has a few more bells and whistles. As well, it does not walk all over my floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Delivery and haul of old item was impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG IIKE THIS ONE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can do a deep fill with the water!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washed well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase! Ilike the low profile of the unit and that the drum is not too deep!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date the washer is working as advertised. The Best Buy installation team was quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    W&D

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Service was very good. Good value. Would recommend

    I would recommend this to a friend