Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$699.99
Save $450
Comp. Value: $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 309 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, quiet operation, and ample capacity. Many appreciate its ease of use and attractive design, with some noting the abundance of features. A few customers mentioned the limited cycle options as an area for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 309 reviews
  • Rated 3 out of 5 stars

    Frustrating

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY from Best buy. They don't notify you that they're cancelling delivery. No call, no text, no email. Nothing! They just don't show up. We had to physically drive out to the store to speak with a manager, who made excuses. You can't even call the store branch to speak with an associate. The people you do get in contact with, you can't even understand what they're saying.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us regarding your LG - 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with Easy Unload. We understand your inquiry regarding the delivery coordination and the communication you received during the fulfillment process. Your feedback is important, and we want to ensure our customers have a seamless experience from purchase to installation.
      https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-smart-top-load-washer-with-easy-unload-alpine-white/JJ8VPZHT9G
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you.

      —Renzo LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG first tume

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used once so far. Love the large capacity. It’s very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    All you need in a washer. A great package.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big size enough to fit a size king blanket. Your clothes are not clean until you use this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new LG washing machine. It is doing exactly what we expected of it - effectively and efficiently washing our clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big capacity and sleek look

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big it is and how it cleans very well. I can put a comforter in there no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI Feature is Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had it a short time but so far so good! I like the AI feature which calculates the type of load it is and picks all the recommended settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really large capacity and so far so good. It's also good looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this set

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer we’ve bought yet. Our clothes come out clean, fresh, and best of all not smaller than before placing them in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washer is the best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to use. Price was right and Best Buy customer service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super content with it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few weeks , it's been a game changer. The unit is subtle when washing hardly makes any noise and is super simple to use. Not including the fact that the app makes it super easy to make notifications pop up for when the load is done and easily make pre-made settings for other modes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and easy to use. Cleans very well. Great color. Individual places to put soap ,softener and bleach.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer I had no issues what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very quick and washes the clothes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Option

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are cleaner. Washer is very fast and quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and works great. Can put in a big load. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and stylish looking with all the features I need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    None

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product that have ever bought. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our First LG

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian was very knowledgeable on explaining the pros of this LG washing machine. He even showed the reviews that people sent to his cell. They seem to recommend it. We liked this simple design and easy buttons to press. The drum wasn’t too deep for this senior to reach into. The price was reasonable but we added the 3 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I have always had a washer with agitator and was a bit reluctant to purchade one without faring my clothes would not be as clean. This washer is great and cleans better than the old one with an agitator!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the drum capacity holds a lot. Switched from front loader much better

    I would recommend this to a friend