Customer Ratings & Reviews
- Model:
- WT8200CW
- |
- SKU:
- 6607181
Customer reviews
Rating 4.7 out of 5 stars with 323 reviews
(323 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, quiet operation, and ample capacity. Many appreciate its ease of use and attractive design, with some noting the abundance of features. A few customers mentioned the limited cycle options as an area for potential improvement.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Old LG vs New LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than my old Whirlpool but not as good as my ten year old LG. Does not create as much motion as my other LG and makes sounds that my other LG does not. Maybe I should talk to LG about that.
I would recommend this to a friend- Cons mentioned:Wash performance
Rated 3 out of 5 stars
Soapy mess!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large loads leave powder soap residue on clothes! Soap dispenser has water in it at all times!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, CraigM. Thank you for sharing your experience with us regarding your LG 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer. We understand your inquiry regarding the powder soap residue on your clothes and the water remaining in the dispenser. To help resolve this, we recommend ensuring you are using High-Efficiency (HE) detergent and avoiding overloading the tub, as proper water circulation is necessary to fully dissolve the soap. We understand that the unit didn't meet your expectations for cleaning performance, and we want to ensure your laundry comes out fresh every time.
https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-smart-top-load-washer-with-easy-unload-alpine-white/JJ8VPZHT9G
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Rated 1 out of 5 stars
Very poor service - Delivered a defective equipmen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The equipment was a lemon. It did not work at all. The technical team was on ground to observe and recommended i immediately request a return of the ddefective washer
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, thank you for sharing what happened with your LG Washer. It’s clear the washer didn’t perform the way you expected from day one, and your note about the technical team recommending an immediate return really shows how quickly you acted to address the situation. Experiences like this can certainly disrupt your plans, and your message highlights how important it is to have equipment that works right from the start.
If you’d like to review product resources or support information for your model, this page may be helpful: https://www.lg.com/us/support/product/lg-WT8400CW.
If you need further assistance, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com and we’ll be ready to help. - Avril


































