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Customer Ratings & Reviews

$799.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 316 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, quiet operation, and ample capacity. Many appreciate its ease of use and attractive design, with some noting the abundance of features. A few customers mentioned the limited cycle options as an area for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 316 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well and has a high capacity. It’s also much easier to reach clothes from the bottom than with traditional top loaders.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet and Efficient LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washing machine is quiet and spacious. Also, it’s very easy to reach the bottom with little to no effort. So far, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Washer is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about buying a washer based on so many friends who hate the new technology in all washers today. The reviews I read on this washer before purchasing, were GREAT! I have been very pleased. It washes great - has tons of room, and completes a load in about 56 minutes (comparable to my old washer). Some reviews complained about the noise. I don't find that to be any problem, and I like the little chime it makes when it's done! Would definitely recommend this washer. (Mine is with the impeller - not the agitaor model).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I ever imagined… Wife and I needed a new washer. Price checked and reviewed many but ended up here. We found this one affordable with reasonable reviews and gave it a shot. It does my lightweight cal king comforter with ease. Being a dog friendly household, you never know when you gotta wash things asap! Plenty of load capacity…ease of use. The wife and I are very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Solid washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine so far--though only had it for a month or so. Really like the top loading. Capacity is good. Machine is quite, too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    LG washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this washer, very quiet and works great! Would recommend for anyone needing a top load. Holds large loads of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the base is huge. The only thing I don't like is the button to start it you have to press it down hard.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Doing laundry every chance I get. Lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this model! We had an LG washer at our previous house, so bought this model for the new house. This one is even better! The large capacity somehow isn’t as deep as the old one; however, this makes it so much easier to get clean laundry from the bottom of the basin. The washing capacity is the same. Our laundry smells very fresh and clean with unscented soap. In addition, I feel like this model also rinses the clothes completely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and quiet. A little more expensive than its competitors but seems to be a much better quality than GE Profile or Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    L.G. Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Lg washer is wonderful. Easy to use and quiet. Excellent delivery and installation by Jared and Thomas, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is in love with the washer. Lots of space to wash even the biggest of items. With a newborn at home, we are doing a lot of laundry and the different settings and capacity to wash loads of various sizes and types is perfect for us. The dog even tried climbing on top of the washer it’s liked that much in our house. Looks great in the basement. Programmable settings and chime for when load is washed is nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    So glad for this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our front loader LG with this top loader. We could not be more pleased. Ease of use , ease of cleaning, and it works like it should! Only a month old but if it is anything like the other LG appliances we have, we will be happy for years to come!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleans great. Super easy to use and also uses an app to let set settings and notifications. All round this washer is top of the line.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good works great pretty quiet Huge capacity

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very pleased with this machine,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with our purchase of this machine. It automatically adjusts the needed water level for your load and is so much quieter than any machine I’ve owned before.it tells you exactly how long the wash you choose will take, and displays running time of it. The speed of rinsing is powerful and clothes dry so much faster in the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    LG 5.0 cu ft HE top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer! Easy to operate and the large capacity is great. Handles large loads easily.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    excellent product..!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost zero noise, nice and clean product. i like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG 5.0 Cu. Ft. HE Smart Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer has spacious capacity, impressive smart features, including Wi-Fi connectivity and the LG ThinQ app for remote status of the washer cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Cycle options

    Rated 3 out of 5 stars

    Three out of five ain't too bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3/5 is a bit misleading, let me explain. The washer works fine, simple and efficient, The waterproof cycle works great. One of the machine's first loads was a shower curtain and liner. Both came clean. This washer has "soft touch" power and on buttons. Please use a "soft touch." We had an LG washer prior to this one and it went through a number of control boards with "soft touch." Hoping LG has updated this. The rating is more for what it doesn't have: a soak cycle. Miss this function.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the features of your LG 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer. We are glad to hear the waterproof cycle is working well for you and appreciate your feedback regarding the "soft touch" buttons and the soak cycle function. Your experience is important to us as we strive to provide reliable appliances.
      https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-smart-top-load-washer-with-easy-unload-alpine-white/JJ8VPZHT9G
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    LG washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes and easy to use. Highly recommend LG appliances.

    I would recommend this to a friend
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