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Customer Ratings & Reviews

$799.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 317 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, quiet operation, and ample capacity. Many appreciate its ease of use and attractive design, with some noting the abundance of features. A few customers mentioned the limited cycle options as an area for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 317 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a top load insignia washer and dryer to this LG top load washer and dryer combo has been heaven sent. I’m so glad I was able to make the upgrade to this washer and dryer set. I love the ability to start both machines from an app on my phone, when they both are on you can’t even notice and super quick cycles. I always recommend getting geek squad protection for your appliances!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great! Fairly quiet even during spin cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks great and works great. Super sleek design and easy to figure out. Not as quiet as I want it, but it’s not loud either.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 4 out of 5 stars

    Happy wife, happy life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the upgrade, it not only looks beautiful and modern, it is so quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Quiet and efficient. I researched washers, and this one lives up to the reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    This washer is top of the line!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has it all! The AI built-in makes washing clothes a breeze. It definitely saves on energy as our monthly electric bill has gone down. It's also nice and sleek and feels futuristic. I actually enjoy washing clothes now. The control from the app is also great and I love the alerts I get on my phone that my my washer cycle is done. You can also customize all of the chimes which my girlfriend loves.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is so big, I do fewer loads. I like the clear top that allows me to see into the tub while it is closed. No problems with it so far. Laundry comes out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Our new LG washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far excellent. Quiet and easy to use. Show it is in a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LG 5.0 washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely pleased with both the service at Best Buy and the LG washer. It is doing a grrat job and is extremely quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent machine!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this machine! Large basin is perfect for my quilts. Also, you can barely hear it working, so quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new LG washer. Easy to use, cleans very well and has decent features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Big mean washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice , quiet washer. Big drum, easy to use! Washes quickly. I recommend this .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    L G Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales associate was very friendly and knowledgeable. He listened to my needs and gave several choices. The model that we purchased was fully explained and the ease of operation which was one of our major concerns

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, the installation and delivery were top-notch! The team was incredibly punctual, super courteous, and had my new washer up and running in what felt like no time at all. And the washer itself? Oh my gosh, it's absolutely wonderful! My clothes are coming out cleaner and fresher than I ever thought possible, and it operates so quietly, I hardly even realize it's on. Honestly, I couldn't have made a better purchase. I absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    I like, ver nize.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great - love the clear top. Very quiet and seems smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My new LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got rid of my old 27 year old washer and bought this LG with the matching dryer. I love it!! What a difference!! I’ve never had a washer without an agitator and it makes a huge difference. Holds alot of clothes!!! I will absolutely recommend this one to anyone looking for a new washer!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Lg Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It is by far the best one I’ve owned. It’s super quiet and has a lot of options for wash cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. The delivery staff from BRG were very excellent and had the installation done very quickly. My husband was very impressed on how they got the washer down basement steps and installed efficiently. They made sure the washer drain was secured as well. I washed 2 loads of clothes yesterday and love this washer. Plenty of water in the washer and worked and sounded as advertised. I accidentally touched the CL or child lock. Easy to unlock after looking it up online. I recommend this washer and BRG. Very professional as well. I’ve had LG set before and absolutely loved the set and really got my clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet washer and it’s easy to reach the bottom for clothes! Large capacity and many settings to choose from!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Soap Dispenser problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soap dispenser doesn't work (as solution, adding detergent to bottom of tub). Checked possible fixes on internet but none corrected problem. Otherwise, good performance.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, StephenK. Thank you for sharing your experience with us. We understand that your LG 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer didn't meet your expectations regarding the soap dispenser. We understand your inquiry, and to address this, we recommend checking for any clogs and ensuring the drawer is fully closed.
      https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-smart-top-load-washer-with-easy-unload-alpine-white/JJ8VPZHT9G
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

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