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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,381 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer is a must have--Expensive but SO worth it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE this Washer!! Looked high and low during pandemic. Wi-Fi compatible with phone for easy of delay wash start and notification when done. Washes well and love the digital display of time left (you can see on machine and on phone). Not the cheapest machine but well worth the cost. Super Happy! Delivery and installation went smoothly. This is my first washer without center agitator and very happy for washing bigger bulk items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 3 out of 5 stars

    top load washing machine that handles big loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top load machine seems to clean well and can handles large loads. I previously owned a front load machine so I was worried clothes would be wetter-but so far they are good. However, the clothes are very wrinkled when they come out of the washer so that's not great for line drying. I first have to put them in the dryer for 5 minutes and then hang them on the line. The machine is louder than my front load machine was. I do have to be on top ties to reach the bottom of the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. It is very quiet and does a good job with the wash. It is nice that the top is clear so you can see what is inside without opening it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty high tech machine with a ton of cleaning options. Very quiet and has done a great job of cleaning. Huge drum. Wish i could add clothing once the cycle begins but the lid locks.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Top Load Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. It is huge inside and seems to wash the clothes very well. I like how it senses the weight of the load and adjusts the water level.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Very good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washer - large capacity, smooth, easy to use, good price, and nice looking. Recommend this washer. And BestBuy's installation service was very good too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    This was a great buy..and a good deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the cylinder. We can wash those bulky beddings and big curtains easily. Great Service it cleans the stained clothes clean! Nice Washer! I'm glad I picked Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tub size for a family. Cycle times work fine for us. Quieter then are old whirlpool washer. Have not had it real long, so can’t comment on the longevity of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this washer it washes clothes really good and is quiet are old washer was going out and was so loud we couldn’t hear each other speak

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaces a 15-year-old agitating top load washer whose motor died. It holds a lot more, and is gentler when washing items. I've been able to wash large blankets that couldn't fit in my previous washer. The tub is quite deep, so it might be difficult to unload for shorter people. My dream of having my 11-year-old son take over laundry duties will have to wait awhile longer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Rated 4 1/2 - A little noisy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. It is Very surprising without an agitator that the clothes come out so clean. I love that I could put blankets and covers in with no problem. I love how, the sensors measure the water depth. I wanted to rate at 4 1/2 out of 5 because, I do think it's a little noisy. For us, no biggie, it's in the garage, but for those that have in the house might notice more. Still worth grin and bear that slight low point.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Handles the big loads.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung front loader for about 10 years but never really liked it. LG has been our go to for appliances over the past few years so it was natural for us to opt for this washer. The washer has been working great. We love the fact we can wash our comforter set in it without worrying about damaging the motor. With our older machine that had to go to a laundromat. This makes it worth it just for the convenience of that. As a neat freak I love the soap dispensers. I hated the mess of the front loading drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like this washer and how quiet it is. the capacity is great too. I got a great deal on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 4 out of 5 stars

    Top load is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a side load that after a year of use had nothing but problems. This top load is much nicer and should last much longer (my friends has) I havent used it to much at this point but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love my LG washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! I got this when the price was right and I really wanted this color ! Im so happy and its not loud!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer for those who like top loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good on energy consumption, had a ton of features and the capacity is huge. It functions very similar to a front load so it uses less energy as a conventional top load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Washer and Dryer Set

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the washer and dryer for my Mom for Christmas. She absolutely loves them. Very easy to use and are performing above expectation. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    speed wash excellent !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e.z to use ,washers fast and clean ,clothes come out almost dry with fast spin cycle. wash time 29 mins on speed wash!! very quite!

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Who said watching the washer wash is boring?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the mid-range expensive washer from LG but it has all the features I need, along with a lot of others I didn't realize it had also. Can we say, WiFi alerts to your phone to let you know when a load is done? How about a downloaded cycle from LG? Instead of stuffing a lot of little used cycles onto the control panel, the app allows you to just download it from LG then upload it to the washer to set the cycle. Amazing! Great washer for the money (and a lot of fun to watch!!!)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new LG washer. I bound this to replace an older front load. Cleans clothes much better than old machine, quick and easy to use. I plan to purchase the matching dryer next.

    I would recommend this to a friend