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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,381 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my LG Washing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this washer that long, but I'm very happy with it so far. It is very quiet. It works great, and it seems to be using a lot less water than my old washer. You do need to use the Deep Wash + Add Water modes to get the water to completely cover your clothes. This might not be necessary, but it makes me feel like my clothes are getting a full and complete wash. Even doing this it still uses a lot less water than I was using before.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filling my home with LG quality. Excellent large capacity top loading high efficiency Washer. Beautiful washer that has produced very clean large loads. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine that is energy efficient and easy to use. The quality of wash is very good. Settings help you manage the load as necessary

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great for high demand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this clothes washer. Huge capacity, cleans clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    lg washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little difficult to learn how to use this washer but after a few loads we now feel comfortable with the controls washes clothes well and we have not had problems with it.. i will mention that it requires us to have a step to reach to the bottom of washer to get our clothes out ( i am 5 foot 2 and cannot reach bottom of washer tub to remove clothes without standing on a step} short of that we are happy with the way it has worked so far...delivery and set up was good but i might point out that although they charged us for new hoses they actually used the old hoses and did not credit us for the hoses that they did not use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer performs well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought this washer based on the good reviews it received on a variety of sites. Also, we purchased a similar model for our daughter last year and she had good luck with it. My wife spent some time reading the owners manual before using it the first time and learned that our wash needed to be separated by weight of fabric more than just color. It also had to be loaded differently than our previous old-school washer. Clothes come out clean and nearly dry after going through the spin cycle. Overall, we are very happy with our purchase and hope the machines lasts for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 5 out of 5 stars

    Love this washer!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Tub is super roomy and holds my queen size comforter with plenty of room for sheet and pillow cases. Easy to use. Love, love, love this washer!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You MUST run it on Deep Wash if you have pets, or the animal fur will just settle on top of everything when wash is done! I wouldn't have kept it if I hadn't figured this out, because my front loader didn't have this problem. (The front loader had a mildew/smell problem from water not completely draining, though- so a decent trade off.) Works fine, cute musical tones when wash is done!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Perfect Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is really happy with this washer. That one has a big capacity for clothes and smart functionality to wash, It doesn't make any noise too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Hugh tub!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase which included installation and old unit removal. The LG is very easy to use. Also very quiet. It only uses the absolute minimum amount of water

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 5 out of 5 stars

    Great WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes well love the music feature to let you know your load is finished. You can was multiple size loads. even a king size comforter as well that was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big roomy can pretty much handle everything i can throw at it. Clothes clean when cycle is finished. King comforters are washed all thru

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Not a happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered on 4/2/21. We wash, on average, 3 loads of laundry a week. I put in the last load of the day in the washer and started it up. Later, I came down to check the dryer and saw the washer was 'done'. I looked in it and saw it had a tub full of towels and water. The panel was dark, so I don't know where it stopped. The lid is locked, so I cannot open it to get the towels out. So, after 44 days since delivery, the LG washer has quit. Called the Geek Squad and have to wait 10 days to get someone to come and fix it. Was advised I might want to call LG to get a quicker response. I did and they have NO repair people in my area. I live near a major city. They will escalate my call. Not very happy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably,this is frustrating.Thank you for taking time to review this product.. We are doing our best to improve the quality of our products.We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Washer and dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So different to have a mashing without the agitator, but I love it!! The capacity is huge!! Can finally fit my king size bedding in the washer AND the dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Washer does the jog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so grateful to have this delivered so quickly. It’s pretty quiet and gets the job done. The compactor is huge! I am able to wash my king size quilt without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Tub size

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FINALLY UPGRADED FROM THE STANDARD TURN KNOB AND PULL... THIS IS A FUN AND EFFICIENT WASHER. THE SIZE IS GREAT, ABLE TO WASH A FULL WEEKS OF CLOTHES IN 1 LOAD. LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, quiet and so efficient specifically with energy and temp control. It assesses the true volume of clothes and will adjust the time of washing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    LaundryHeaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this. No agitator gives greater capacity for wash. Does a great job. Love the easy close top!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good washer and very quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was a excellent purchase and is a lot quieter than our old washer. Clothes come out almost dry from the spin cycle thus less time in the dryer. Saves energy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    3 weeks in, works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Quiet, gets clothes clean. Pay attention to settings. Only had it for 3 weeks but very satisfied.

    I would recommend this to a friend