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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,381 reviews
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Much Improved!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous version of this machine and didn't like it much and so was hesitant to purchase this one. The previous one finally started leaking water and coulnd't be cost effectively repaired. It seems that they have worked out what I didn't like! It now fills with more water so that you don't have to keep rinsing and spinning. YAY! It gives you a a water plus option. A big selling factor was the rebate which did require some paperwork but came and has really made this purchase worthwhile.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer. Super quiet and washes well. Plenty of options. I had Best Buy install and they were super easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had about a month and no complaints. Works great. It takes a bit to get used to with all the bells & whistles, read the manual. Good capacity and functions. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Agitator

    Rated 2 out of 5 stars

    maybe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still on the learning curve for this. Clothes seem clean after washing, but hardly see water in tub as it washes. ???? Manual is not that explanatory in how this works. I am short and need a step stool to get things in bottom of tub. Got this large capacity for king size bed linens, didn't consider getting to bottom of tub!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We understand your concern. Please try to use water plus if you think that the machine is not dispensing enough water. If you have any questions please contact our customer support at 800.243.0000.^Venette LG

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It is very easy to operate and clothes come out clean. I would recommend LG products. I have several and they are very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with our new washer! It is very quiet. I can’t believe how well it rings out the clothes. It’s a great washer for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s huge! Everything smells so clean. Lost my other washer in our fire and this washer is a treat. It’s fun to watch it go through it’s stages too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 5 out of 5 stars

    Great standard washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good washing machine without all the bells and whistles and this one is perfect. It’s huge and very quiet. I’m be very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great improvement over my last HE machine. Easy to use and virtually silent. I am totally pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amount of space and it a very quiet washer. my clothes are clean well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits large loads! Efficient and easy to use. Love the turbo wash which is only 1 hour for a full load. Nice design and sleek

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine easy to use and quiet. Joel Keene and co-worker were wonderful bringing in the washer and dryer and set up. Great Best buy ambassadors.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top Loading Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to Use a Top Loading Machine. Lots of Space for Clothes. Express Spin Cycle Really Saves Time. Enjoy Using This Machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great machine. Worth the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Pretty quite but very large and efficient. We’re very happy with this purchase and it is worth the extra money to size up.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Holds large loads and is quiet when running. I highly recommend this washer for large families or people who run lots of bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Tub size

    Rated 5 out of 5 stars

    Pefect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer we've ever purchased. Extremely large. Can wash our king comforter set with other items and room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yhis LG washer lives up to its description. We washed extra small loads to large comforters without issue, plus it is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great for large loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you understand how to use it, it is fast and easy. Large capacity is great for comforters, towels, jeans etc. Cleans great without using too much water.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Washes everything from the comforter to just a load of towels. Setup for WiFi and able to see on your phone when laundry is done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a replacement for our older washer and dryer. This model was recommended by several salespeople and we’re not disappointed. Washes well, uses little water and easy to use.

    I would recommend this to a friend