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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,381 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been awesome! handles king size bed spreads like a charm. very quiet as well which is nice for work from home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. Runs quiet and clothes come out clean everytime

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, fits large loads and very quiets. Has an app to send notifications when loads are finished

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a great job. very easy to use. i love the way it balances the load before it runs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value, quiet washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our objective was to replace a 10 year old washer that had become quite noisy, although it continued to function. The tub mounts on the old washer had become rusted and worn and the timer was touchy. . This washer was only a hundred dollars more than the estimate to repair the old one. We chose new and are very glad we did. The LG is very quiet, and spins very fast thereby spinning out the wash water much better than the old which allows shorter dryer times. It has a very good balancing system which contributes to lower vibrations and quiteness. Love the new washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Fertures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine about a month ago and I can't wait to do laundry every day. It is so easy to use and cleans and spins every cycle perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Review of LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer did an amazing job at cleaning large amounts of clothes as well as queen size comforter. It is extremely quiet during all phases of the wash cycle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 5 out of 5 stars

    Airing the "Clean Laundry"!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I really like the capacity of both, the washer/dryer! Though they look high tech...they're pretty easy to operate. Great job LG!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Simple to use. The features on these machines are easy to adjust Compared to my old machine, this one is so quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Lakerat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my new LG washer several times now and I am pleased with its large capacity and many washing options. I am still learning which options are best suited for my needs and how to arrange items in the tub to avoid unbalanced washing. I have had to pause the wash cycle several times to readjust the contents or push the item down into the water, and have on one occasion noted dry spots on sheets when washing ended caused by air trapped inside and not rotating down into the water. Although there is a learning curve I am mostly happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy to use control panel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use control panelRuns quiet and love the Wi-Fi notifications on my smart phone when it finishes so I know to get up and put it in the dryer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LG washer. Holds a large load. Quiet. Has many options for washing, specific to clothing, bedding type.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has a very large capacity. Easily washed my sons queen size comforter. Gets clothes really clean. Easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased; only two weeks old but huge capacity and variable cycles exceed what I need. No criticism at all; though the WiFi (not really essential) works on 2.4 gig, whereas my home system is 5 gig. However aside the iPhone alerting me to when it's done versus the chime I can hear anyway, it's one of those efforts to put everything on the 'net. Sure in a 2-story house that's probably a useful feature. The point is this is a great machine and I'm pleased to have gone with a top-loader rather than front-loader (water consumption is not an issue in my case).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very easy to operate, it has a large tub enabling me to wash my quilt that I was unable to do on my previous washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never bought a new washer before so I tried to make the best decision. Im pretty satisfied and impressed with this washer. I can fit comforters in there where as before I was having to take them to the dry cleaning cause I was too lazy to go to the laundry mat. I like how there's different settings and I can sync to my phone and see when my laundry will be done. Ive always known about agitators but I wanted to try the non agitator and im glad I did! works amazing! :)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans exceptionally well. Quiet. Lots of cycle selections Caution if you are short!! I am 5’2” and need a step stool to reach the bottom!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used all the cycles to date, but the cycles used are efficient and like it determines the amount of water needed. Very quiet machine. The only issue I have found is you need to open and empty the detergent drawer as it holds water after washing a load. Only need to open and pull the detergent insert out and the water drains. The Graphite Steel color is a nice change from the typical white appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    We love the extra room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforters and sheets are no problem in this huge washing machine. Quiet operation, we are very pleased. Best Buy in Chattanooga is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing is easy, clothes comes out very clean which is very important it can wash a king size comforter with ease and clean too I love the extra water feature

    I would recommend this to a friend