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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,381 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this along with matching dryer after the Samsung washer turned into irreparable wobbling metal mess. It does a slight learning curve but that's what the manual is for. Swallows a very large comforter with ease. I couldn't wait to start doing the laundry which surprised the hell out of the wife. After a month of trying to repair the Samsung and a few nights of letting the clothes air dry, I ordered the new LG set and paid Best Buy to take the useless Samsung with them. Consumer Reports gave it a good review.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this so far! I can fit any and everything in it! It's so much quieter than what I had! All the cycles I need! Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Worth looking at.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! I am so glad I picked this one. Love the impeller washer. So easy to use and clothes are clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good entry level washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch unit - does a great job washing clothes. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 4 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a very deep tub. Fits a lot of clothes. Seems to get clothes very clean. Only thing I miss from previous washer is steam cleaning and a dispenser for Oxi Clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use. Controls upfront and accessible. Very large drum for large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Really is a Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new Washer. It cleans well, is quiet and quick! The control panel is easy to understand and use!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    washer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this, large capacity without having to get a front load. Easy to use, don't let all the features scare you.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quietly and cleans well. Lots of options for clothes categories.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, the settings, the way it washes, the technology and the amount of clothes that can be washed at one time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Can do really big loads.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it doesn't have an agitator you can do really big loads. It spins the clothes well so that drying time is shorter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U can wash so much and it comes clean. Great for blankets and rugs and literally everything go ahead and try it for yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top loading washer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our washer with this LG. After researching several brands, we decided on LG. We have always had a machine with an agitator, so the absence of one in this LG was something new for us. We had to refer back to the manual for operation initially, however, it proved to be fairly simple. We tutored everyone else in the house on its use, so it's been a great experience so far. The clothes are clean and the spin cycle removes the water from the clothes very well. We are very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very efficient and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Really cleans things well. Love that it’s so quiet. I like the quick was setting so it doesn’t have to run for an hour!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best washer I’ve ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large size is what I initially wanted, but all of the other features are what sold me. Being able to track the time left on wash cycles, having Alexa start or stop it, and having different custom cycles you can download to the App that you can use for different things, and the ability to talk to the dryer and have a pre determined cycle already to go on the dryer. The price tag is a little heavy, but I will never complain about doing laundry again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer for Single or Small Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super washing machine. Very easy to use and very efficient. Senses amount of water needed to wash based on load size and soil level. Very quiet. The first time I ran a load, I had to keep checking to see if it was running it was so quiet. Comes with several preset cycles, but also allows you to modify all presets. I highly recommend this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer it dase a great job of getting clothes clean and the tub is big enough for my comforter this was a good buy

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO, this unit was a little on the pricey side. We went with another LG unit as our last one served us well. We wish this washer had the slits on the top at the handle like our last one (it made it very easy to add extra fabric softener when needed) The machine automatically adjusts the time and water based on contents inside. We have not yet learned how to use the wifi functions. This machine is a little louder than our last LG but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    So far I love the washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large Capacity and washes well. We are very happy with this washer . Very quiet and plays a tune when completes wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased that clothes come out so clean. It’s nice to have unit that can hold larger items.

    I would recommend this to a friend