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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,381 reviews
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great features and very spacious tub. Great estethic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, less water, less wash time, less dry time and now more time to do what I love! With rebates this is a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 4 out of 5 stars

    Laundryroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in process of learning this washer. The more I use the more I learn about this machine. So far it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great ! Excellent product. Does a really great load size. Love the way the door opens 2 ways. Loved showing it off. Love the chimes you can even here on far side of house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent LG top-loading washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with this LG washer! It gets a bit noisy during the spin cycle when it's a heavy load, but instructions on how to properly load have helped greatly. We also appreciated the promptness and professionalism of Best Buy's delivery and setup team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new LG wash Machine has been wonderful. The large size accommodates blankets and bigger wash loads while getting everything clean. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review: LG - 5.0 Cu. Ft. High-Efficiency Smart Top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent washing machine. It's quiet, cleans perfectly and very efficient. It uses much less water to thoroughly clean as opposed to the the previous washer we had. The TurboWash3d Technology is a wonderful new feature. My wife and I highly recommend this unit!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    LG still representing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, nice size for small areas.... washes clothes very clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed - expected much better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping mine is a lemon. Will be calling the manufacturer. Water level is very low in the wash cycle. A normal load is clothes sloshing around in about two inches of water. I have to use the Deep Wash cycle for everything, and even then I may have to add more water. I have to constantly watch to make sure my clothes are getting washed. I can't just throw in a load and go. On a normal load, I pulled out my clothes and there were actually dry spots on my washed clothes. The water never reached all of the clothing. Had to re-wash, having to monitoring to add water. See picture. I did read reviews about the low water level, but so many were positive that I didn't pay attention. Maybe I should have. On a positive note, the Delicates cycle works nice. The water on that cycle is actually enough for my clothes. Spin is also nice - cuts down on dry time.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer LG

  • Rated 5 out of 5 stars

    LG rules in the washer department

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a Samsung to LG and you know what I am going to stick with LG when it comes to washers... It is just perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, dries a bigger load in same time, more settings than you need. Haven’t tried the WiFi set up yet. Happy with my purchase I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer - same brand!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned an lg washer before and my wife loved it! So when it was time to retire old one we bought a new lg … and it doesn’t disappoint! Works great, easy to use and water saving! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing when my cycle is complete so I can change out the next load. I love the different settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Washer I’ve ever had..!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always stuck with the old fashioned washers & finally made a decision to try upgrade. Well I can say this ... The Best Decision I’ve ever made.!! Love all the variety of settings that Help so much now a days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart and confident! Stable and beautiful! My wife is always happy whenever she uses it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG washer and dryer. It’s like going from a rotary phone to a smart phone. Does great job in half the time as my old set.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rusts in just 18 months! Junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for 18 months. I use it 2-3 times a day, given I have 4 small children. I am going to attach photos of the rust accumulation on my washer, which I thought would last through my children's childhood. Nope. Nothing is made well anymore. When I was a kid my mom bought one washer and one dryer and we had it for 20 years. I am 18 months in and already looking for a new washer. Don't fall for the flashy/trendy design. It's poorly made. Consider a Maytag classic design like the Maytag Commercial Residential grade washing machine. Side note.. They advertise on the front of this bad boy that is has a TEN YEAR MOTOR WARRANTY.... What the sticker should say is THIS WILL RUST BEFORE YOU BABY TURNS 2! muah hah hah hah!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Super clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean laundry. Does a variety of loads & the agitation system is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Finding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do love our washer/dryer. Easy to operate and definitely do a great job. We didn’t face any issue from buying/delivery/installation. Happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Futuristic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! It’s big, i can Fit my comforters in there, and my son can see through the top. Win win!

    I would recommend this to a friend