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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,381 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So many features, actually quite elegant looking, and cleans well! Very quiet too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Big loads!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine cleans my king comforter so well! Very quiet too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Like the color, Huge capacity!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a gray top load washer but they were too expensive. I get this one for a really good price! is a really quiet washer except for the music at the end of cycle wash (is kind of funny the music). I'm really happy at the moment but I get the washer since november, so only one month. Let see in a couple of years!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Another great LG appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, runs super quite and when on high spin can't even tell it's running.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little louder than I expected but the spin cycle really dries out the clothes making the dryer work less hard! Clothes smell cleaner!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using for about a month. Capacity is hugh! I use the steam cycle for whites and bedding but it is EXTREMELY lengthy - indicated for bacteria and allergens, notably dust mites. I'm happy with the flexibility of being able to change default settings to own preferences, add water to the water level, the six movements of the impeller which helps agitate the wash. Its washing ability is a great improvement over my last front loader. I would recommend LG (highly rated) and this particular model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Smart Home Integration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app integration between the LG ThinQ app the washer when connected to WiFi. Easy to add as a device to the Google Home app. You can create your own cycle in the LG app and select the Download cycle on the washer, which is unique. App sends a monthly email with usage stats like number of cycles, etc. If linked with Google Home, you can ask to find out how much time is remaining on the current cycle.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    A good purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer is a very nice washing machine and does a very good job of washing both small and large loads of clothes and other items like bed spreads. Getting used to a washing machine without a agitator takes a little time though<g>. I find myself just staring thru the lid sometimes marveling at how it works. It was a good purchase and no regrets. It does take a little time to get used to programming it for items you wish to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy to operate, can handle large blankets/bedding and works better than advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great washer; large loads for a compact machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated between this washer and a front load. I ended up with this one because it is large enough to wash my king size bedding and it fits in my laundry room with no issues. Also front loaders have problems with the musty rubber ring. I am happy with this machine so far. Only issue is sometimes I feel like things twist up and dont agitate enough because my loads are too small.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machine! I can get a larger load in and it runs quietly!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both really like this washer. It is quite and gets our clothes really clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Large Capacity Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very quick and quiet. Even fits a king size comforter, which is why we chose this model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Is quiet and has a large capacity. Very pleased with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans my clothes very well. It is quiet when washing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer if your not in a rush.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a big upgrade from my last one. The only negative thing is the washing times most regular loads take 1 hr and 40 minutes. The express wash is 29 minutes. Some of the functions won’t work like using hot water on an quick wash. It’s convenient that you just add cloths and it senses the load size. Also the WiFi feature is nice on letting you know when your loads are finally finished. Whites are vibrant and cloths are not stretched and shoes can be washed with laces not wrapping around everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally speaking I love this washer. Most everything is easy to control. My only complaint, or confusion, is how little water it uses. I am new to this style of washer but the water level doesn't even cover the clothes and I'm unsure how to raise it. Again this may be my ignorance though because the clothes still come out clean...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, turbo wash, a music note after the wash is done, super efficient and gets your clothes washed clean, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. Large, easy to use, gets the job done, quiet. What more could you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Smart purchase - research was worth the effort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer - a wide variety of settings and is even programmable for that one laundry load that needs an unusual group of settings. The tub is huge - perfect for bedspreads, pillows, etc. I haven't set up the LG ThinQ app yet, so i can't comment on that....soon, tho. I will admit that using so much less water for a load is taking some getting used to. Old habits die hard. But I like the efficiency of it.

    I would recommend this to a friend