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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,381 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer yet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at how deep this washer is ... washes quickly and quietly. Inside dispensing of liquid detergents and softener seem a little flimsy but have had no issues. The glass top actually is a huge advantage if you tend to spy on the laundry. The lack of the center post has not reduced the cleanliness or clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Whirlpool Cabrio prior to this purchase. LG washes the clothes much better. Clothes feel cleaner. The whirlpool left detergent stains on the clothes and that doesn’t happen anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    excellentwashing capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many washing choices and great capacity silent washing cycles and quicker than my old machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Can't go wrong with this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is extremely quite, we keep checking on it to see if it's working. There is a learning curve to learn all the features, there is a video on YouTube explaining all the features. I recommend watching the video instead of reading pages ad pages on the manual much easier to understand. Had it for 3 weeks but really like the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it❤❤❤. Thia washer is amazing. I fell in love with it instantly. The clothes come out so clean. The settings on the washer are perfect for any type of clothing that you wash. I doesn't make that much noise on the spin cycle. Consumption of water use is low as well. This definitely helps with the water bill.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great quiet washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has great capacity and is super quiet. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days in and we're very happy with the purchase of this LG washer. Great capacity and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The most convenient and efficient washer ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the LG is well thought out and is perfect for our family. The ease of use is a pleasure and the sensors take over.All laundry comes out clean and fast and looking at it wash and spin is very entertaining.We are very happy with the LG washer and BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only ever used a “knob style” washer all my life and was honestly kind of scared to take such a leap when upgrading to this but I’m so happy I did. Not only does this washer do a great job at cleaning clothes it is also extremely efficient. I love putting my clothes in and seeing it will take an hour to wash but after it senses the load it takes it down to 35 min. It’s already saving me money and I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    It was a good 3 years and 10 months…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 3 years and 10 months. Now the buttons are faulty and it won’t even turn on. It was good while it lasted…but I feel like I should be able to count on it to work for longer. Potential cost to fix is more than the purchase price.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Washer (WT7300CW) model. We understand your concern about a reliable appliance like your washer starts having issues, especially after nearly four years of use. We aim to provide reliable, top-notch products exceeding our customer's needs. As a first step, try unplugging the unit for a few minutes and then plugging it back in, as this can sometimes reset the controls. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-unresponsive-washer-buttons--20152367429605.

      If the problem persists, please send us a private message on social media @LGUSSupport. Our team can help you explore repair options or discuss warranty coverage to see if there’s a viable solution. We appreciate your patience as we work together to address this issue. ^Juvy LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    What a washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this washer is amazing. It is a top loader and has a very large capacity. We have loaded complete bedding for a king bed and this washer completed the cycle with ease. No more laundromat for those bigger, bulkier items. Even with the smaller regular wash cycles, it does a great job. It was a little pricey, but worth every penny and I would buy this item again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG top loading washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job, plenty of room for large loads. It is very quiet, too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Finally found the right one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying and owning both Samsung and Whirlpool high capacity top load washer and dryer over the course of the past three years, I can finally say that this washer and dryer have been flawless for our family and we don’t have a single complaint. We typically do a load of laundry everyday and this laundry set is perfect. It handles a king size comfortable with ease. Extremely satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, seems very quiet and efficient. I hope it will last.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 5 out of 5 stars

    load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it , it doesn't make much noise, and the tub is super big

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washing machine. very quiet and easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly enjoying this washer so far. I love that it has a huge capacity. If you're worried about it not adding enough water, I have found the "Deep Wash" option then, in addition, select the "Water Plus" option to be really helpful. So far so good, just hoping it will last for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Loveeee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love how quiet, efficient, and simple it is!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Lots of cycle options. The cycles work efficiently to save energy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome in Many Ways!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this Wash Machine! I have options for many cycle choices thanks to the App. It has a huge capacity for a family 5, getting our laundry done in less loads. I love the Alexa and Phone capability, it keeps me updated and on track to turn over laundry loads quicker. This is the best purchase I made all year!

    I would recommend this to a friend