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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,381 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. I highly recommend. It’s well priced and affordable. It has the option for deep water wash unlike other “efficiency washers” which wrinkle clothing and destroy delicate fabrics. It’s quiet and efficiently cleans clothes. I truly love this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so quite and washes great. Makes washing almost fun.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Easy to use with a variety of settings.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works very well and is large enough for Queen comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I was skeptical but LOVE this machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Maytag that did not seem to run properly from the day I bought it. This is my first machine without an agitator so I was skeptical about how it would get my clothes clean. After my first use I was impressed, after my third or fourth load of wash I decided that I love this machine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Love This Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer gets clothes so clean and plays music when cycle is finished. So easy to use! Junior and Dante were excellent!!!! They were friendly, arrived exactly on the day and time they quoted me and were expedient at setting up appliances and showed me how they work. I Love these guys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife is happy so I'm happy. Very spacious and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are learning. The new technology & method of cleaning works well. We are adjusting, clothes are clean. . The first washer’s tub was so deep that could not reach clothes on bottom of load. Best Buy replaced it with a smaller size w/o a charge. By the way Best Buy delivery service was great both times (two different crews).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Very large capacity washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a very large capacity and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hesitant about a washer without an agitator in the drum, but this washer has been great. So many cycle options, handles big loads, fun chimes signal the end of the cycle... I've loved it since I got it months ago. The buying process from Best Buy was less than ideal, but the item itself has been lovely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and doesn't make any noise while washing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value with this Laundry Pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a LG top load washer and it's been a perfect fit for us. We replaced an old Kenmore Elite washer with a lot of bells and whistles we didn't really need. This washer provides all of the basics you need to do your weekly laundry in an absolutely gorgeous package. Seriously, the graphite steel is worth a few extra bucks. A definite pro to this washer over our previous one is that the tub in this one is ginormous. We can easily fit two of our previous loads in one load with our LG. A con is that wash cycles do seem to take more time. Overall, we are very pleased with our purchase and with the fabulous treatment, from delivery to price adjustments, we've gotten from Best Buy. Only place to go for new appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! Easy to use & fantastic space

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice big washer, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big quiet and easy to use clothes come out nice and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer very quiet and plenty of room for clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge bin. Cuts down on loads and time it takes. Does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Capacity is far greater than the previous washer. Only issue is when you’re washing blankets or a bunch of towels it’s so sensitive to being off balance that it won’t finish the cycle and you need to manually adjust the load or remove a few articles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and great capacity. Works well for bulky bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Large capacity. The clear top gives it a more stylish look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer for The Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this washer is the lower end of the newer models. Doesn’t do anything fancy. The price was reasonable comparatively speaking. I bought this due to the old set dying after 20+ years of uninterrupted service. I do like the glass top to evaluate my wash and how it locks to wash. I like the huge drum so I never have to go to laundromat again. Can do all my own bedding etc. being so large it is not recommended to run small loads. You have to wait until you have a decent size load to run. It set up ez, is ez to move and is the same size and look as my old washer. My clothes are clean and do not appear worn out due to no agitation. I am happy with my purchase and hoping it lasts a looong time. I have not set up wifi yet. Seems silly but will do it to see the hype. Had a near 5 star rating at my tome of purchase. The Best Buy team was great! On time, cordial, professional, fast and made sure everything worked before leaving so they were there an hour or so. Highly recommend Best Buy, LG and getting the Geek Squad extra plan for just in case!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Washer works well, delivery and install was poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great, delivery and install sucked, enjoying the larger size

    I would recommend this to a friend