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Customer reviews

Rating 4.6 out of 5 stars with 3381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. High-Efficiency Smart Top Load Washer with TurboWash3D Technology. Many appreciate the effective spin cycle and ample tub size. However, some customers noted the absence of an agitator and raised concerns about the product's long-term reliability. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,381 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washing machine is quiet... has different options regarding the type of load, volume of load, and choices of water temp levels, cycles, etc...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large washer good value.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros:Large machine and has many different cycles. Con: you can’t just press start from load to load with the same settings. You have to select them again. I find this annoying

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Wished I had gotten an agitator washer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it well enough, but I really wish I would have gotten a washer with an agitator. If you are looking for something that is going to get those heavy soiled items clean no agitator is not the way to go. It also fills weird. I never know if it has enough or too much water.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Happy in Texas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does a better job than our previous model. We have only used for a month, but the clothes are coming out clean, especially with the extra water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall but with caveat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good washer, it has a turbo wash method that allows the clothes to be washed relatively quicker than a normal cycle. Only major complaints I have with it is that it would periodically have load balancing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a month and I love it. My clothes are clean and it is easy to use. Bonus is the alert that pops up on my LG TV when my load is done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, very easy to use. Has awesome features and I agree with the ratings. After lot of research I made the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my washer and how spacious it is. Big difference from the washing machines my grandparents have.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Must have Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Settings can be a bit tricky but otherwise it works well. Takes a bunch of clothes and have yet to have a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.0 turbo washer - AMAZING!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a smaller and older LG model last for about 10-11 years. So we opted for this LG 5.0 cu ft model with turbo wash. It's wonderful! I saw some previous reviews that said there was not a lot of water used per load--- the washer seems to fill fine ~~with enough water that all clothes are soaking in the washer. And the turbo wash is nice, extra wash. We are very happy! The time for washing was always about an hour with our old LG and with this LG, washing can be done much sooner. We give this a 5 STARS Plus!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome. Fits a lot of clothes in one cycle. I like the convenience of getting notified on my app when the cycle is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this washer. It is only two of us in our house. We save on the loads because of the huge tub. Saves water and time. Glad we bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New house new equipment! we've had the washer and dryer for a year an no problems. We can wash and dry big loads including our king bed set.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for us. It is identical to our dryer and works terrific. My kids love the clear top that they can watch as it washes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer delivered with care .working very nice easy to use,will recommend LG product .have almost all the features we want

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washing machine! I have no problems with it at all. It even has programmable cycles you can make and use. It uses less water and detergent and holds more clothes. So far so good. We''see!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    happy with washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, quiet, lots of settings, but watch a youtube video it really helped the manual though large, too many details. Need simple explanations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG high efficiency smart washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an LG washer. The problem with this one is the lid is just one solid piece. The lid is too long and hits into my cabinet. I have to keep a towel on the lid when it’s not in use so that it doesn’t hit the cabinet. This is why I give it a four-star. I previously had a LG that had a bend in the lid. My old LG was only eight years old. It was always going out of balance. I think that is why it only lasted that long. I am hoping this one has made that correction. Also I like that I can fill the washer with more water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Has all the features I need. This model was referred by a happy owner to me so I thought I would give it a try. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer & dryer set almost two months now & am not too impressed considering the price I paid. I do like the large load capacity and the option to download lots of cycles but that’s about it. LGs quality is not what it used to be. The sheet metal it’s made with is extremely thin & flimsy. It will only rinse with cold water. There’s no prewash detergent dispenser so I’m not even sure if/how it dispenses a correct amount of detergent at each stage of the wash.

    No, I would not recommend this to a friend