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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,227 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very happy with this machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came from Best Buy Outlet as a replacement for a different model (LG 4500) that had issues. I've had this for a couple of weeks and have run it through most of the cycles. It's quiet, clothes are clean, it's very easy to use, and I love the way it communicates with the dryer. Also, I like the app so I can control washer remotely (and in particular I can tell how much time is left on the cycle--handy because I live in a four-story home and can't always hear the cycle end beep). Love the door and how it stays open just slightly to vent the drum (instead of having to stay wide open as my previous machine required).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    GREAT MACHINE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use, has an exceptional number of choices to get exactly the wash cycle you want. It does a great job. And it's quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer is meeting all expectations. It is very efficient and easy to operate. The clothes seem to come out clean and the washer is pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing washer that I love!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expect from LG! I’m on my third washer with them. The new washer is quiet and everything comes out smelling fresh n clean n almost dry already! I haven’t had a chance to try a large comforter or king size yet but I’m hoping the extra space from 4.5-5.5 will help! I love getting notified when loads finishes n the reminders so you can keep up with maintenance- I wash everyday n I love this washer! Buy it n you won’t regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far a great purchase!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my LG washer for two years and love it. Has a deep drum so it holds more. Has more features than I will every use but I do like having the options. Love it works with the LG app on my phone. Lets me know when my wash is complete which is great since I tend to forget and clothes sit too long and need re-washing. If you are not good with complicated multi-function appliance this may not be for you. Takes time to learn all the functions on the machine and the app. but worth the time and effort if you want the benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement for my older model same machine that started failing after 9 years. Lots of nice different wash options and love that there is a delay start option. However a $1,000 washer doesn’t have a light inside?? Wish I’d noticed that before I purchased it. Also, I preferred the older model’s square door. The round looks nice but is more difficult to load and you can’t hang items (like a damp rug or sweater) over the door to dry. Too bad they can’t build these machines to last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to start. Quiet time when in use. Cloth come clean and with no excess water on them. Love my washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, quiet, works great! Holds 5 big bath towels with plenty of room left over

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy to operate and my clothes get so much cleaner. It is all very quiet when running.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LG washer. It is great and quiet. So easy to use and really cleans well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    It’s worth the supply backlog wait!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the backlog wait. This is an excellent dryer. Has just about every option you could want and dries beautifully. It too almost 5 weeks to receive, but I could not be happier with its performance. It’s extra large capacity allows easy drying of large blankets, etc. it’s deeper than normal dryers, but not any wider. I also like the LG App - the ability to receive notifications and to also remotely control.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    So Excited to Receive this Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is so quiet. If is very user friendly. My white clothes are brighter. I like the WiFi app - I can start my load even if I’m not home.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was purchased to replace an expiring Whirlpool. The LG works great, has more capacity, and is very quiet! So far, very happy with this purchase! High ratings on Consumer Reports are well deserved! The only real adjustment I’ve had to make is that this washer is not designed to work with liquid detergent and powder additives in the same load - you need to use liquid with liquid, or powder with powder, because it goes together in the same dispenser. Not an issue for me, but could be for others and not spelled out in the product description.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washer. The “turbo” mode makes the clothes much more dry than our old model, so less time drying and less “wear and tear” on the dryer. Also like that it send you a text when it’s done so you don’t forget your wash and find it the next day, smelling not so fresh... I love the speed was function for an emergency load or lightly soiled items. So many options that I haven’t used them all yet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quick turn upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine has many features which remain to be tested. It has performed well in getting clothes clean using alternative cleaning products. Quieter than our older washer, which is a plus. We purchased on the weekend and had it installed mid-week. There have been no issues with the washer thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    LG Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, large capacity, and efficient electric washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Love my LG washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washing machine! Very quiet, works great. The large tub allows me to wash a full load with room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity this has. It tackles a thick, winter, queen size comforter with room to spare. That is something none of my old washers could handle. It is possibly the quietest operating washing machine I have been around. Some loads of laundry come out almost dry it spins so well. On the down side, It has more bells and wistles than I will ever need. The one thing i am not crazy about is the dark screen menu and the use of a light that shines on the selected cycle, A simple pointer would work.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    ❤️ my new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, and I love the happy jingle when it’s done. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek machine, extremely quiet.exceptional features that are easy to use and cleans as advertised. Great value for money.

    I would recommend this to a friend
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