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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.8 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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100%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Rated 5 out of 5 stars

    Lg products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the dryer the ease of using it and switching the fit if you needed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this LG washer and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and fast! Love- app feature is perfect for keeping track of loads!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we enjoyed the washer and dryer in Best Buy. Boys helps you out and they got great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 5.0 washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the best washer i have had. Ive tried different manufacturers, and first time with LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks awesome! I love that I can control it from my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer hopeful for Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just wish my dryer would arrive its been cancled twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to operate. Delivery was pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing and dryer machines, it was quiet while running. Love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Washer and Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my New washer and dryer!!! Really quite and irks Great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washer I have ever had ! Quiet and fast wash!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking unit. Very quiet operation and working great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It looks nice, and works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer looks amazing, I have been using it for little time, but so far it’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great machine, just doesn't fit our laundry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. It looks great since its completely in one color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy never delivered the item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure LG is fantastic but the customer service through Best Buy is terrible. I was ghosted the day of delivery despite a texted time of arrival. No phone call. Nothing. I will never buy anything from Beat Buy again.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Dana. Thank you for reaching out to us. We understand the importance of receiving your LG Washer (WM5800HVA) model on time and with reliable service. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      For your unit, once delivered, a helpful step is to run the Tub Clean cycle before the first use. This ensures the washer is sanitized and ready for optimal performance. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wm5800hva-front-load-washer. If you need further assistance with your washer after delivery, kindly send us an email at [email protected] so our team can help guide you. ^Juvy LG

  • Rated 5 out of 5 stars

    Good product so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It washes quicker than our other Samsung washer and seems to clean well.

    I would recommend this to a friend
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