Customer Ratings & Reviews

Wonderful machine. Nice that we can use app advising when drying is complete.

Best washing machine I ever used. Quality, high efficience,user friendly. Uses steam during one of its stages of operation.

LG washer is exceptionally awesome! There are several features. This is our first experience using front load washer and it cleans the clothes very well.

So far so good. This LG washer has been a life saver in my home. The cycles are quiet, love the Wi-Fi application, and the machine is easy to operate. Would recommend to my friends and family.

AI Powered and Automatic Detergent dispenser works well Awesome Neat and clean design.

I love how this new LG washer allows you to program your wash the way you want it to perform. Also, love how it is all digital, without the ouside selection print, which was wearing off on my previous 11yr old LG washer. This new upgrade is simply beautiful and very user friendly. I mean as soon as you turn it on, it says "Hello." Also, I love the auto detergent/softener machine load by sensing how much clothes are in your load, saving you detergent by not allowing you to overload the reservoir. Last, it has "ThinkQ" to allow you to link up to your phone for remote operation from anywhere.

I lost my 3 yr old LG machine in the hurricane. I wanted the same as replacement but LG had replaced that model with this newer version. I love it. I didn’t think I would like it more than the one I had but I find this one more user friendly. The machine itself does a great job and I like the different load options. I would buy it again.

Love my washer with all the other added features that come with the settings.

Was worried about going from top load to front load. No need to have had to. More capacity and easy to use.

We've had great luck with our previous LG washer and when it started acting up we researched and this seemed like the best option for our family of 5. This machine has been in use for a about a month and it ia awesome. Our previous washed was 10yrs old and it is crazy how much better the new machine cleans. It is super quiet and the auto dispenser works great.

Absolutely amazing! I love how quiet it is and the technology makes it easier to navigate. Love it

Love this washer it’s awesome it’s very convenient and clothes looks better and cleaner Love that it uses less water and soap dispenser is awesome don’t need to worry for 30 washes to add soap

I love the features of my new washing machine! I pair it with the dryer and they work hand in hand to make the whole experience much more convenient.

I have only had this for a few days now and it is amazing! First time having a front loader and it’s so easy to use and the options are wonderful. I love the fact that I don’t have to keep putting in detergent. Clothes come out clean and washes in 30 mins! I am now looking into purchasing the pedestal.

I actually ended up getting the same washer but in white to save a little money. The washing abilities were the same. I have been using this washing machine for the last 3 months and absolutely love it! I love that you can download the app and get alerts when the cycle is complete. It has a lot of cycles to choose from depending on the type of laundry and also the amount of time you have. If you are pressed for time there is a cycle for ‘quick wash’ that still gets your clothes clean but in a shorter amount of time. I love my new washing machine and I believe no other company can compare to LG’s products.

Very powerful yet quiet washer! Works even better after updating software via LG ThinQ app, which guides the users on when and how to do routine maintanance. Great product. Unfortunately, delivery logistics by Bestbuy web order were a nightmare, with mutliple delays and zero explanation. Local Bestbuy agent and senior staffs were able to help us get the delivery made after several days of delay. Bestbuy website order needs to up their standards on customer communication.

Love the way the washer looks and no fingerprints, also has many functions big capacity and small load as well. Door barely gets wet prevents mold build up. User friendly.

Our old washer of 25 years gave up the ghost. My wife and I checked Consumer Reports for their view and ratings of current washing machines available. This LG seemed to fill the bill. Quite a technological difference from the old to the new. Automated soap dispensing, WiFi, etc. The best thing is the programming flexibility, quality of cleaning, and how quiet it is. You must read the documentation completely to enjoy the full capabilities of the machine. Because the washer is in the garage, having the WiFi status indicator is very useful. For others looking for a washer I would take a look at this one. Very satisfied and hopeful it lasts as long as the previous washing machine. PS Bought the pedestal. Expensive but worth it.

Replaced a 15 year old front load LG for this version. Steam functionality alone is worth it (allergy sufferers in our home and noticeable difference). Clothes are brighter and does it in less time. Love it gives time to done. WiFi functionality I'm sure is cool. Haven't connected at this point!

We absolutely love our new LG washer and dryer. You will definitely not go wrong with this purchase.