Customer Ratings & Reviews

This washer and dryer set are great. Very fast and efficient.

I love how this new LG washer allows you to program your wash the way you want it to perform. Also, love how it is all digital, without the ouside selection print, which was wearing off on my previous 11yr old LG washer. This new upgrade is simply beautiful and very user friendly. I mean as soon as you turn it on, it says "Hello." Also, I love the auto detergent/softener machine load by sensing how much clothes are in your load, saving you detergent by not allowing you to overload the reservoir. Last, it has "ThinkQ" to allow you to link up to your phone for remote operation from anywhere.

So far so good! This washer is awesome and having it connect to my Alexa is even better because Alexa will say “Your wash is done”! This washer is amazing and with the AI feature it sense the type of clothing and how much clothes in the and even better uses the right amount of laundry detergent needed to wash the clothes.

I love the features of my new washing machine! I pair it with the dryer and they work hand in hand to make the whole experience much more convenient.

I’m really happy I picked up this washer/dryer combo. They’re quiet and incredibly efficient.

Very powerful yet quiet washer! Works even better after updating software via LG ThinQ app, which guides the users on when and how to do routine maintanance. Great product. Unfortunately, delivery logistics by Bestbuy web order were a nightmare, with mutliple delays and zero explanation. Local Bestbuy agent and senior staffs were able to help us get the delivery made after several days of delay. Bestbuy website order needs to up their standards on customer communication.

Love the new washer and dryer. My clothes get so clean and the dryer works really fast. Would recommend to anyone

The units are beautiful! Noteworthy: It took 3 tries to get us a dryer that wasn't dented. LG doesn't put styrofoam protection on the vertical corners of the units. This may save them money, but we had to wait for 3 dryers to be delivered before we got one that wasn't dented. Best Buy should alert them!

Excellent product and a best price!! I’m so happy with my purchase.

I actually ended up getting the same washer but in white to save a little money. The washing abilities were the same. I have been using this washing machine for the last 3 months and absolutely love it! I love that you can download the app and get alerts when the cycle is complete. It has a lot of cycles to choose from depending on the type of laundry and also the amount of time you have. If you are pressed for time there is a cycle for ‘quick wash’ that still gets your clothes clean but in a shorter amount of time. I love my new washing machine and I believe no other company can compare to LG’s products.

Love my new washer with steam option! Love getting notification on my phone when load is ready.

Love the way the washer looks and no fingerprints, also has many functions big capacity and small load as well. Door barely gets wet prevents mold build up. User friendly.

So efficient, would buy nothing else! This machine is very quiet and cleans in half the time of my last machine.

FantasticAnd will save a lot of money in electricity, low water usage.And is ideal without any big, huge digital display that might go out.

This is the quietest washer I have every heard! Easy to operate and my clothes seem really clean!

Our old washer of 25 years gave up the ghost. My wife and I checked Consumer Reports for their view and ratings of current washing machines available. This LG seemed to fill the bill. Quite a technological difference from the old to the new. Automated soap dispensing, WiFi, etc. The best thing is the programming flexibility, quality of cleaning, and how quiet it is. You must read the documentation completely to enjoy the full capabilities of the machine. Because the washer is in the garage, having the WiFi status indicator is very useful. For others looking for a washer I would take a look at this one. Very satisfied and hopeful it lasts as long as the previous washing machine. PS Bought the pedestal. Expensive but worth it.

Love our new washer! The process of purchasing was so easy and would highly recommend visiting best buy in south austin!

I’m absolutely In love with this washer! It even fits my blanket and Cleans the clothes really well!

We like the style, appearance, technology of this LG washer. We had an LG washer before getting this new one. After we figured out the new technology, we have enjoyed it very much, Much better than a ten year old washer!

Works great, good capcity. Does require that you clean it regularlly.